Fantastic Attitude

24th May 2017 - in Bury st Edmonds, Cambridge, Kings Lynn

We had an issue on site last week with a blocked drain so we gave you a call and I am happy to say all was dealt with quickly and painlessly.

My main reason for this mail was just to say a big thank you to guy who came out to sort out the issue. I think he is a real credit to you in the way he dealt with the problem and his overall attitude and manner was fantastic a real pleasure to deal with, again a real credit to you.

It not something I get to do very often but felt compelled to mail you.

Ashley Harriman - Coates Group

Read our latest glowing feedback

9th May 2017 - in Bury st Edmonds, Cambridge, Kings Lynn

After having a serious problem with our toilets and drains which could have resulted in my School being closed, I called Metro Rod and explained our problem. They were understanding and recognised the seriousness of the situation. An immediate call out to deal with our problem was then arranged.

Due to the efficient and professional manner of the office staff and the people they sent out; we were able to fix the problem and keep the School operating. I would not hesitate in calling on their services again.

Premises Manager - Local School


7th January 2017 - in Bury st Edmonds, Cambridge, Kings Lynn

At the beginning of the month we carried out some work for the Forestry Commission in Brandon at St Helens Picnic Site, Santon Downham, Brandon for the Forestry Commission, this involved pumping out residual treated effluent from the land drain pipe, a CCTV survey to establish if a pipe problem was with biofirm or a tree root infiltration and High Pressure Water Jetting the land drain.

We received some lovely feedback from Louise Askew at the Forestry Commission, she said:

“Everything has seemed just fine by us. Your efficiency as a company to get the paperwork to us is brilliant and the staff on site were helpful and got on with the job in hand very well. We would definitely use you again and recommend you if anyone asked.”

Forestry Commission

Great Guys

7th January 2017 - in Bury st Edmonds, Cambridge, Kings Lynn

We recently attended a Fish and Chip Shop in Ely and provided them with a CCTV survey; the business owner had some very positive things to say about us;

“Great service, great guys, you provided everything I wanted to do with the survey and more, thank you”.

It makes our day when clients say such nice things.

Fish and Chip Shop in Ely