Customer Testimonials

“Can’t Fault The Service”

21st August 2018 - in Cornwall

"Engineer polite and cracked straight on with the job" says Mr Clay from Falmouth.

Our engineer was called to his home when the customer reported a blocked sink and toilet. The engineer used high pressure jets to clear the drains and restore normal flow.  Mr Clay gave us a 5-star review and added that you "can't fault the service".

Here at Cornwall's Metro Rod we pride ourselves on our customer service and no matter the drainage problem we have a solution for you.

Drain Repair Praised By Local Resident

14th March 2018 - in Cornwall

Cornwall’s Metro Rod don’t just clear blocked drains, they also repair them.

Mr Callow called our Truro office to report a problem in an underground car park in Falmouth.

Upon arrival the engineer found that a stackpipe had broken and was causing flooding.

The pipe was quickly repaired, and the flood cleared.

Mr Callow described our service as “excellent” and added we were “very fast and job well done”.

Thanks for the great feedback Mr Callow, we were glad to be of service.

Local Business Gives Cornwall’s Metro Rod 5 Star Review

14th March 2018 - in Cornwall

Blocked drains can be disruptive for businesses especially for those in the food processing industry.   A fast, efficient fix is needed to prevent loss of production and the inevitable knock on effect to customers.

Local meat suppliers Brian Etherington are only too aware of how important excellent customer service is. So when they suffered from a blocked gulley in a busy production area they were straight on the phone to Cornwall’s Metro Rod.

An engineer was quickly on site and found the cause of the blockage.  Using a Kinetic Ram, a burst of compressed air was driven into the problem area.  This created a shock wave in the backed-up water breaking down the blockage and restoring flow.

Andy from Brian Etherington’s was happy to give a 5-star review adding the engineer provided a “a very friendly efficient service”.

Blockage Cleared Quickly For Happy Customer

31st January 2018 - in Cornwall

A blocked drain is never welcome.  However, Cornwall’s Metro Rod are never far away to root out the problem and get things running smoothly again.

Mrs Collins from Camelford had cause to call us for such a blockage recently.  Our engineer Gerry was with her in no time and quickly located the effected pipework.  He was then able to jet the area clearing the blockage and restoring normal flow.

Mrs Collins was delighted with our service describing Gerry as “excellent” and “professional” and would gladly recommend us to family and friends.

Thank you for the feedback Mrs Collins.  We are delighted we could be of service.