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I am absolutely amazed by the work done!

6th September 2021 - in Bournemouth, Poole, Portsmouth

I am absolutely amazed by the work that your engineers Sam H and Shaun did. They were both very kind, very professional, did a fantastic job and cleaned up beautifully. I will be using you again.

Very Professional and Determined

29th June 2017 - in Bournemouth, Poole, Portsmouth

Dear Mr Rowley,

One of your team came to Southsea recently to deal with a soil blockage pipe within a block of flats in which I have an interest.
His name was Steve and despite some unbelievable issues (including the opening of 3 different manholes in the rear garden) he eventually managed to cure the problem.
I would add that throughout this extensive procedure Steve showed a level of knowledge and persistence that I found extremely encouraging.
He also displayed a determination to get the job done to the highest standard and coupled this with a good sense of humour.
I would have no problem using your company, and in particular Steve, to deal with any like problems in the future.

Many thanks
David Watts

David Watts - Local Landlord

Excellent and really helpful

8th January 2017 - in Bournemouth, Poole, Portsmouth

"Could you please pass on my thanks to Adam Durrant the guy that attended Head Office today?
He was excellent and really helpful.
Not only did he diagnose and rectify the problem efficiently, he also left the car park clean after he had finished.
Very impressed and the poor ladies on reception that sit in close proximity to the blockage are extremely grateful.
A nice reminder of why I now use Metro Rod across the Fat Face estate."

Fat Face

Great Employee

8th January 2017 - in Bournemouth, Poole, Portsmouth

"Adam Durrant came to our house today on a call out for a blockage. I just wanted to say what a great employee he is for you. He was ultra-polite, informative, friendly and professional. Please thank him on our behalf."

Corgi Home

Very efficiently and swiftly

7th January 2017 - in Bournemouth, Poole, Portsmouth

“The job was done very efficiently and swiftly and Jamie was happy to explain the process and show me what was happening (because I am a bit of a geek and find it interesting). He gave the time and had the patience to explain in a friendly and courteous way. I am very happy with a job well done.”

Helen Mattey - Customer in Weymouth

The iTouch System was very effective

7th January 2017 - in Bournemouth, Poole, Portsmouth

"Following sub-contracting works completed by Metro Rod at a care home, the iTouch system was very effective at enabling me to see the works completed, CCTV survey and recommendations. It also enabled me to supply the information to my clients (the same day the survey was completed) very easily and professionally. Highly recommended."

Michelle West Administrator - Wallace Jones Ltd

Thank you again

7th January 2017 - in Bournemouth, Poole, Portsmouth

"Thank you again for the swift service you provided on Tuesday, for the unblocking and cleaning of our drains."

Mark Sers Centre Manager - Basepoint
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