5 out of 5 Stars: “Reliable and Quick!”

21st November 2017 - in Carmarthen, Neath, Pembroke, Swansea

Our on-call engineer this weekend was called to a rental property in Swansea to help with a blocked toilet.

A fairly standard job which involved initial investigative work and then some High-Pressure Water Jetting to shift the blockage.
No surprise the blockage was caused by the build of wet-wipes which of course should never be flushed.

The problem was resolved quickly and efficiently by our specialist engineer.

The end result was a very happy customers who left us the following feedback:

“Really reliable and sorted the problem out straight away! 5 stars”

Calm Carmarthen

16th November 2017 - in Carmarthen, Neath, Pembroke, Swansea

Engineers attended a property in Carmarthen for a Blocked Drain. When they got to this property they knew it was more than just a blocked drain.

They High Pressure Water Jetted the line and then used the CCTV Drainage Camera to see what was causing this big blockage. They saw that the line has multiple cracks which was causing debris to catch on to the cracks and started building up.

Engineers came back to put a Liner in and the drain was then free flowing again.

Domestic HPWJ

13th November 2017 - in Carmarthen, Neath, Pembroke, Swansea

Earlier this week our engineers headed out to Swansea as we had a call from a domestic client asking us to attend there property as the drains were blocked and over flowing.

When the engineers arrived on the property they couldn’t believe how much water was on the domestic drive! They began by High Pressure Water Jetting the man hole and Mechanically Clean it. After two hours of hard work the blockage was removed and water was slowly draining away. Full flow resort and cleaned the area. The Client was so happy she made the engineers a cup of tea and gave them biscuits for the van.

Very quick response time

8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea

“Very quick response time also very helpful over the phone. And pleased with my Easter mug filled with treats. That was a lovely touch. I will certainly use again.”

Ms Richards

Quick Response

8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea

“I would just like to take this time to thank the two engineers who attended my house in the evening on such a quick response. Two polite men who represent the company well.”

Mr Morgan

Will not hesitate to recommend

8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea

“Dear Gary,

I would like to thank you Gary, for the prompt and personal service for the drain survey I recently procured from Metro Rod for my daughter’s house.

The process from my initial enquiry to the final survey report was carried out with excellent personal care and attention by Metro Rod’s staff. The results from the survey mean that my daughter is now able to progress with the project, if not fully but is able to plan the next stage.

I will not hesitate to recommend your services Gary and Metro Rod to others for any future drain or sewer problems.”

Mike Murphy Director - Ynni Cymru Energy Solutions Ltd

Weather has not been very good

8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea

“I would just like to say Thank You for all your hard work these past few days. The weather has not been very good yet you still come smiling and happy to help with my drains. I will personally recommend your company as the engineers are more than helpful. It most certainly makes a change!”

Mr & Mrs Jones

Very prompt, commercially minded & friendly

8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea

“I would like to take this opportunity to thank you Gary for the very prompt, commercially minded & friendly approach you took to my recent tight scheduled drainage problem on a project. Gary sorted all out from Pontardawe. Big thanks Gary & guarantee more orders – on the way & promise the will be more local!”

Paul Williams - P R Williams
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