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Announcing A New Contract With Welsh Water

25th October 2018

Announcing A New Contract With Welsh Water

Celebrating a New Contract and Creating New Jobs!

As experts in blocked drains, Metro Rod Newport and Hereford, who are based in Blaenau Gwent South Wales, will commence work on the contract at the start of November 2018.

The Process

Combining the resources of the Metro Rod Support Centre with the staff at the franchise, Metro Rod Newport and Hereford undertook a tender process with Dwr Cymru Welsh Water. This process took over 12 months to complete and saw every aspect of the business scrutinized.

The contract with Welsh Water has an initial term of 4 years. However, this could expand beyond depending on the quality of service. As a result, Metro Rod Newport and Hereford are keen to recruit more local tradesmen to join the team.

The tendering process saw the team presenting on several occasions. Thus providing evidence of their technical and commercial expertise in the drainage business and beyond.

Welsh Water was given assurance by Metro Rod's experience and history in dealing with blocked drains, along with their 24/7 service and excellent response time. As a result of the high professionalism from Metro Rod throughout the process, Welsh Water's had confidence that the franchise could meet all their drainage requirements.

blocked drains newport

Peter Molloy, Metro Rod MD & Welsh Water sign off the contract


After the year of going through different processes, Welsh Water decided that Metro Rod's constant communication during and after the job and a blocked drainage service that offers true value for money.

Peter Molloy, Managing Director at Metro Rod:

"I am delighted that the hard work and dedication of both the Support Centre and the local Metro Rod Office has secured this contract. There was a rigorous assessment criteria that scrutinised all areas of Metro Rod operations.

As a business, we take great pride in making sure we offer the very best service. A dedicated Support Centre and local offices across the country mean that Metro Rod can provide outstanding service to all customers. Whether they are a family needing a drain survey for a house purchase, or a large multi-site business with complex pre-planned maintenance requirements.”

Ben Witcomb, owner and director of Metro Rod Newport and Hereford said:

“I am immensely proud of my team and the hard work which has gone into securing the D?r Cymru Welsh Water contract. This contract will allow us to invest more into our business than ever before; taking on more local people as we offer jobs that provide a solid career in a stable ‘in-demand’ industry.

Between our colleagues at the Metro Rod Support Centre and the team here, we have proven that Metro Rod is a forerunner in the drainage industry. Both in terms of operational capability and customer support. We are thankful for this opportunity to provide exceptional service to D?r Cymru Welsh Water over the next 4 years.”


Are you in need of reliable and efficient drainage or plumbing solution? Metro Rod Newport, Hereford and Gloucester can help you and your businesses or home with our services!

Call us on; 01495 305578

Visit our websites; Newport and Hereford or Gloucester

Email Us; Newportand[email protected]

Find Us On; Twitter or Facebook or LinkedIn


Metro Rod Newport, Hereford, and Gloucester are available 24/7. We are able to deal with multiple types of drainage problems and issues.

Talk to you local metrorod specialist

Talk to your local Metro Rod specialist

We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively, you can call our emergency hotline number on 0800 66 88 00

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