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Metro Rod Gloucester

Metro Rod Gloucester will be your local drainage experts who are on hand 24/7. Whether you are a commercial or domestic customer, we aim to resolve any issues you might face quickly and effectively.

  • 24/7/365 Callouts
  • Emergency & Routine Drainage Services

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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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  • 24/7/365 Emergency Callouts
    24/7/365 Emergency Callouts
  • Always one of the fastest to reach you
    Always one of the fastest to reach you
  • #1 for professionalism and technical ability
    #1 for professionalism and technical ability
  • Approachable & Friendly professionals
    Approachable & Friendly professionals

Welcome to Metro Rod Gloucester

As well as having the fastest response times, and a 24-hour emergency helpline, which is answered 365 days a year. All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, including:

  • High-Pressure Water Jetting
  • CCTV Surveys
  • Tank Emptying
  • Pipe-lining
  • Sewage Treatment Plant Maintenance
  • Pump Repairs

About Us

Metro Rod Gloucester’s business journey started in 2006 from a garage by founders Colin Witcomb and Gary Cleeves. With only two engineers and using purely word of mouth to start their business, Colin and Gary worked 24 hours a day 365 day a year to make sure all customers had a great experience. Colin and Gary employed their first engineer in the first few months of starting the business who still works for Metro Rod today.

After 2 years Colin and Gary had employed 3 engineers before renting out a council building to store their work van.

Our current managing director and Colin’s son, Ben, joined the team in 2007 part-time. After 2 years Ben became a full-time member of the team and a fully qualified drainage engineer.

In 2011, Gary left the business to open our sister franchise, Metro Rod Swansea. Colin continued to grow Metro Rod Newport & Hereford and Ben soon joined as a Director.

On the 10th anniversary of being in business, Metro Rod Newport and Hereford were awarded Franchise Winners of the Year. Since then, both our staff and fleet numbers have grown due to increased demand from customers. We now have 5 tankers, 21 engineers, and 14 vans on the road which means we are able to cover a wider area including Gloucester and Cardiff.

We are currently based in the Crown Business Park, Tredegar, where there is easy access to roads towards Maston, Newent, and Abbeydale. We like to get involved as much as possible in charity work, but until recently have worked with charities in the Newport area. However, as we grow we would like our reach for volunteer work. Therefore, if you know a charity project that we could get involved in your area contact us.

Leave Some Feedback

We appreciate everything you have to say about our visit to you, our customers. Whether we have frustrated or pleased you, let us know so we can improve our services.

If you’ve had recent work carried out by a member of the Metro Rod Newport and Hereford team, feel free to complete our short survey or review us on Facebook or Google.

READ WHAT OUR CUSTOMERS THINK ABOUT US

Google My Business Rating

Magic drainage wand fixes the problem

Our engineer was recently called to a drainage problem in the beautiful village of Llangynidr, nestled in the idyllic Brecon Beacons National Park. We were met with a block of toilets regularly used by walkers who tread the footpaths alongs... Read moreide the Monmouthshire & Brecon canal - all the toilets were blocked.

"We had an issue with a set of toilets that had been blocked for about 5 weeks, each time we cleared the problem it would block again. We called Metro Rod out to hopefully fix the problem permanently. Daniel from the office was very polite and helpful and informed me that someone would be out the next day. Your engineer arrived with his magical wand and fixed the problem. He did a thorough investigation and was professional throughout. Thank you for your service. Our Customers will be happy."

Legends of the drainage industry

Our engineers attended a property in Crickhowell to deal with a blocked drain - as with many customers we encounter, they had already utilised the services of another drainage provider who had failed to rectify their problem completely.

... Read moreThe engineers carried out some drain tracing prior to high pressure water jetting of a blocked manhole - after clearing the blockage we used our CCTV drainage camera to inspect the pipework. Our investigate skills paid off - we found a damaged section of pipework that had been the cause of the customers repeated blockages. We quoted to fix the problem and returned to the property the following week to carry out the repair - leaving the customer safe in the knowledge that her drainage problems had come to an end.

"Your engineers came out to my property and did an amazing job sorting out the blocked drain in my garden. Then went above and beyond what other companies had done previously - and after a lot of drama and problems they found and solved the problem once and for all. They are legends! Thank you once again."

The 3 P’s – Prompt, Polite, Professional

Our engineer attended a property in Abergavenny where the homeowner had reported that a blocked drain had caused their toilet to back-up.

"Your engineer came to our property today to unblock our drain - he arrived much quicker than expec... Read moreted and sorted the problem for us really quickly with no fuss or mess. He was polite and friendly whilst also being extremely professional. Please pass on my thanks to your engineer for his help today - and thank you to the staff at your office for dealing with everything so promptly"

Customer feedback speaks volumes for the type of service we provide. Our professional service starts from the moment a customer calls our office to arrange an attendance by one of our fully trained drainage engineers, we keep you updated throughout the process, providing accurate ETA's and a direct point of contact should your situation change at all.

 

Our Team

Colin Witcomb

Colin Witcomb

Director
Ben Witcomb

Ben Witcomb

Director
Dafydd James

Dafydd James

Business Development Manager
Craig Lewis

Craig Lewis

Office and Training Manager
Noel Hale

Noel Hale

Senior Operative
Peter James

Peter James

Walsh Water Project Manager
Daniel Atkinson

Daniel Atkinson

Welsh Water Scheduler
Shannon Williams

Shannon Williams

Marketing Manager
Darren Allen

Darren Allen

Tanker Operative
Llwys Hill

Llwys Hill

Tanker Operative
Ryan Hooper

Ryan Hooper

Drainage Engineer
Steve Williams

Steve Williams

Drainage Engineer
Ben Simpson

Ben Simpson

Recycler Operative
Bryan Edwards

Bryan Edwards

Drainage Engineer
Aaron Price

Aaron Price

Drainage Engineer
Neil Trafford

Neil Trafford

Drainage Engineer
Terry Callow

Terry Callow

Tanker Operative
Chris Price

Chris Price

CCTV Engineer
David Williams

David Williams

Drainage Engineer
Calvin Shaw

Calvin Shaw

Drainage Engineer
Liam Gabb

Liam Gabb

Engineer Assistant
Warren Fitzpatrick

Warren Fitzpatrick

Drainage Engineer
Neil Bennett

Neil Bennett

Engineer Assistant
Mark Worlock

Mark Worlock

Drainage Engineer
Gethin Hale

Gethin Hale

Apprentice
Matthew Jones

Matthew Jones

Apprentice

Trusted By

Newport7
Newport
Newport6
Newport4
Newport2
Newport1
Herefordshire Council
Welsh Water Logo
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Latest News

All you need to know about Gutters

22nd November 2021 - in Cardiff, Gloucester, Hereford, Metro Rod, Newport

Gutters are fitted to every home. The main reason for gutters is that they collect the water from the roof and prevent it from dripping down the side of your home creating pockets of damp. For this reason, it is essential that you have regular maintenance for your gutters. Over...

Pump Maintenance Service

15th September 2021 - in Cardiff, Gloucester, Hereford, Newport

Above all, Metro Rod have a wide range of pump services that can cater to your every need. Through our sister company, Willow Pumps, we can also provide pump station design and commission services to private or adoptable standards.   Pump Station Maintenance Services Pump Maintenance Service Plan Routine pump...

Glossary

6th September 2021 - in Cardiff, Gloucester, Hereford, Newport

Metro Rod know it can be overwhelming when a drainage problem disrupts your day-to-day life. However, we know it can be made worse when our professionals use drainage terminology to explain the problems. That's why we have created a glossary on drainage terminology so you can be fully aware of...

Accredited By

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Ecovadis Silver Award - Metro Rod
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