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Metro Rod Gloucester

Metro Rod Gloucester will be your local drainage experts who are on hand 24/7. Whether you are a commercial or domestic customer, we aim to resolve any issues you might face quickly and effectively.

Services in Gloucester

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  • 24/7 Callouts
  • Emergency & Routine Drainage Services
  • Unrivalled Response Time
  • Professional Service

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Get in Touch

For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

Welcome to Metro Rod Gloucester

As well as having the fastest response times, and a 24-hour emergency helpline, which is answered 365 days a year. All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, including:

About Us

Metro Rod Gloucester’s business journey started in 2006 from a garage by founders Colin Witcomb and Gary Cleeves. With only two engineers and using purely word of mouth to start their business, Colin and Gary worked 24 hours a day 365 day a year to make sure all customers had a great experience. Colin and Gary employed their first engineer in the first few months of starting the business who still works for Metro Rod today.

After 2 years Colin and Gary had employed 3 engineers before renting out a council building to store their work van.

Our current managing director and Colin’s son, Ben, joined the team in 2007 part-time. After 2 years Ben became a full-time member of the team and a fully qualified drainage engineer.

In 2011, Gary left the business to open our sister franchise, Metro Rod Swansea. Colin continued to grow Metro Rod Newport & Hereford and Ben soon joined as a Director.

On the 10th anniversary of being in business, Metro Rod Newport and Hereford were awarded Franchise Winners of the Year. Since then, both our staff and fleet numbers have grown due to increased demand from customers. We now have 5 tankers, 21 engineers, and 14 vans on the road which means we are able to cover a wider area including Gloucester and Cardiff.

We are currently based in the Crown Business Park, Tredegar, where there is easy access to roads towards Maston, Newent, and Abbeydale. We like to get involved as much as possible in charity work, but until recently have worked with charities in the Newport area. However, as we grow we would like our reach for volunteer work. Therefore, if you know a charity project that we could get involved in your area contact us.

Leave Some Feedback

We appreciate everything you have to say about our visit to you, our customers. Whether we have frustrated or pleased you, let us know so we can improve our services.

If you’ve had recent work carried out by a member of the Metro Rod Newport and Hereford team, feel free to complete our short survey or review us on Facebook or Google.

READ WHAT OUR CUSTOMERS THINK ABOUT US

Google My Business Rating

Magic drainage wand fixes the problem

Our engineer was recently called to a drainage problem in the beautiful village of Llangynidr, nestled in the idyllic Brecon Beacons National Park. We were met with a block of toilets regularly used by walkers who tread the footpaths alongs... Read moreide the Monmouthshire & Brecon canal - all the toilets were blocked.

"We had an issue with a set of toilets that had been blocked for about 5 weeks, each time we cleared the problem it would block again. We called Metro Rod out to hopefully fix the problem permanently. Daniel from the office was very polite and helpful and informed me that someone would be out the next day. Your engineer arrived with his magical wand and fixed the problem. He did a thorough investigation and was professional throughout. Thank you for your service. Our Customers will be happy."

Legends of the drainage industry

Our engineers attended a property in Crickhowell to deal with a blocked drain - as with many customers we encounter, they had already utilised the services of another drainage provider who had failed to rectify their problem completely.

... Read moreThe engineers carried out some drain tracing prior to high pressure water jetting of a blocked manhole - after clearing the blockage we used our CCTV drainage camera to inspect the pipework. Our investigate skills paid off - we found a damaged section of pipework that had been the cause of the customers repeated blockages. We quoted to fix the problem and returned to the property the following week to carry out the repair - leaving the customer safe in the knowledge that her drainage problems had come to an end.

"Your engineers came out to my property and did an amazing job sorting out the blocked drain in my garden. Then went above and beyond what other companies had done previously - and after a lot of drama and problems they found and solved the problem once and for all. They are legends! Thank you once again."

The 3 P’s – Prompt, Polite, Professional

Our engineer attended a property in Abergavenny where the homeowner had reported that a blocked drain had caused their toilet to back-up.

"Your engineer came to our property today to unblock our drain - he arrived much quicker than expec... Read moreted and sorted the problem for us really quickly with no fuss or mess. He was polite and friendly whilst also being extremely professional. Please pass on my thanks to your engineer for his help today - and thank you to the staff at your office for dealing with everything so promptly"

Customer feedback speaks volumes for the type of service we provide. Our professional service starts from the moment a customer calls our office to arrange an attendance by one of our fully trained drainage engineers, we keep you updated throughout the process, providing accurate ETA's and a direct point of contact should your situation change at all.

 

Our Team

Colin Witcomb

Colin Witcomb

Director
Ben Witcomb

Ben Witcomb

Director
Dafydd James

Dafydd James

Business Development Manager
Craig Lewis

Craig Lewis

Office and Training Manager
Noel Hale

Noel Hale

Senior Drainage Operative
Daniel Atkinson

Daniel Atkinson

Dwr Cymru/Welsh Water Scheduler
Shannon Williams

Shannon Williams

Marketing Ma
Chris Meredith

Chris Meredith

Vehicle/Training Compliance Officer
Lynne Silcox

Lynne Silcox

Finance Manager
Adam Humphries

Adam Humphries

Dwr Cymru/Welsh Water Contract Manager
Ryan Jenkins

Ryan Jenkins

Administrative Scheduling Co-ordinator
Lucy Allen

Lucy Allen

Administrative Scheduling Co-ordinator
Gethin Hale

Gethin Hale

CCTV Administrator
Darren Allen

Darren Allen

Pump Engineer & Tanker Operative
Llwys Hill

Llwys Hill

Tanker Operative
Ben Simpson

Ben Simpson

Recycler Operative
Terry Callow

Terry Callow

Tanker Operative
Danny Rees

Danny Rees

Tanker Operative
Richard Tamplin

Richard Tamplin

Tanker Operative
Steve Williams

Steve Williams

Drainage Engineer
Bryan Edwards

Bryan Edwards

Drainage Engineer
Aaron Price

Aaron Price

Drainage Engineer
Neil Trafford

Neil Trafford

Drainage Engineer
Calvin Shaw

Calvin Shaw

Drainage Engineer
Macaulay Watkins

Macaulay Watkins

Drainage Engineer
Mark Keylock

Mark Keylock

Drainage Engineer
Kelvin Harrington

Kelvin Harrington

Drainage Engineer
Darren Harvey

Darren Harvey

Drainage Engineer
Tye Neate

Tye Neate

Drainage Engineer
Stephen Pritchard

Stephen Pritchard

Drainage Engineer
Warren Fitzpatrick

Warren Fitzpatrick

Drainage Engineer
Craig Carlton

Craig Carlton

Drainage Engineer
Tom Roberts

Tom Roberts

CCTV Operative
Gareth Chappell

Gareth Chappell

CCTV Operative
Neil Bennett

Neil Bennett

Engineer Assistant
Matthew Packington

Matthew Packington

Engineer Assistant
Owain Davies

Owain Davies

Engineer Assistant
Dean Griffiths

Dean Griffiths

Engineer Assistant
Brandon Kettle

Brandon Kettle

Engineer Assistant
Lee Chislett

Lee Chislett

Engineer Assistant
Nathan Hale

Nathan Hale

Engineer Assistant
CeeJay Purnell

CeeJay Purnell

Engineer Assistant
Callum Watkins

Callum Watkins

Engineer Assistant
Charlie Harvey

Charlie Harvey

Apprentice

Trusted By

Newport7
Newport6
Newport2
Newport1
Herefordshire Council
Welsh Water Logo

Accredited By

Qms Logo
Constructionline
Achilles
Exor Approved
Contractor Plus
Achilles Services Logo
Ecovadis Silver Award - Metro Rod
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)

Latest News

CASTLE HERITAGE OF WALES – METRO ROD SWANSEA

21st February 2024 Blogs, Company Updates, Local News, Services

Wales is famous for it's castles, but did you know castle drainage in medieval times was a feat of engineering, utilising sophisticated systems to manage wastewater and rainwater. Drainage systems have come a long way since then but still have their faults and issues.

SAVING CHRISTMAS WITH OUR BIG GREEN MACHINE AT METRO ROD SWANSEA

6th December 2023 Blogs, Company Updates, Local News, Services

Our brand new C120 Flexline Tanker will be out and about supporting businesses and homes across South-West Wales. We're available 24/7, 365 days of the year - including Christmas and New Years!

Latest feedback from our customers at Metro Rod Central London

12th September 2023 Blogs, Local News

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