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Welcome to Metro Rod Newport and Hereford

Metro Rod Newport and Hereford is your local drainage company. Our friendly staff are here to help with all your drainage and pump needs. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively.

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Emergency? 24/7 helpline 0800 66 88 00

365days

UK WIDE SUPPORT - 24/7/365

National

A NATIONALLY-SUPPORTED, LOCAL APPROACH

Fastest

ALWAYS ONE OF THE FASTEST TO REACH YOU

Number1

#1 FOR PROFESSIONALISM AND TECHNICAL ABILITY

Approachable

APPROACHABLE AND FRIENDLY PROFESSIONALS

Trust

A TEAM YOU CAN TRUST

Services available from Metro Rod Newport and Hereford

All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, including:

  • High-Pressure Water Jetting
  • CCTV Surveys
  • Tank Emptying
  • Pipe-lining
  • Sewage Treatment Plant Maintenance
  • Pump Repairs

 

About Us

Metro Rod Gloucester’s business journey started in 2006 from a garage by founders Colin Witcomb and Gary Cleeves. With only two engineers and using purely word of mouth to start their business, Colin and Gary worked 24 hours a day 365 day a year to make sure all customers had a great experience. Colin and Gary employed their first engineer in the first few months of starting the business who still works for Metro Rod today.

After 2 years Colin and Gary had employed 3 engineers before renting out a council building to store their work van.

Our current managing director and Colin’s son, Ben, joined the team in 2007 part-time. After 2 years Ben became a full-time member of the team and a fully qualified drainage engineer.

In 2011, Gary left the business to open our sister franchise, Metro Rod Swansea. Colin continued to grow Metro Rod Newport & Hereford and Ben soon joined as a Director. 

On the 10th anniversary of being in business, Metro Rod Newport and Hereford were awarded Franchise Winners of the Year. Since then, both our staff and fleet numbers have grown due to increased demand from customers. We now have 5 tankers, 21 engineers, and 14 vans on the road which means we are able to cover a wider area including Gloucester and Cardiff.

We are currently based in the Crown Business Park, Tredegar, where there is easy access to roads towards Risca, Leominster, and Brecon. We like to get involved as much as possible in charity work, but until recently have worked with charities in the Newport area. However, as we grow we would like our reach for volunteer work. Therefore, if you know a charity project that we could get involved in in your area contact us.

 

Leave Some Feedback

We appreciate everything you have to say about our visit to you, our customers. Whether we have frustrated or pleased you, let us know so we can improve our services.

If you’ve had recent work carried out by a member of the Metro Rod Newport and Hereford team, feel free to complete our short survey or review us on Facebook or Google.


Areas We Cover

  • Abercarn
  • Abergavenny
  • Abersychan
  • Abertillery
  • Beaufort
  • Bettws
  • Blackwood
  • Blaenavon
  • Brecon
  • Brynmawr
  • Builth Wells
  • Caerleon
  • Caldicot
  • Chepstow
  • Crickhowell
  • Croesyceiliog
  • Cwm
  • Cwmbran
  • Cwmtillery
  • Ebbw Vale
  • Gilwern
  • Glasbury
  • Griffithstown
  • Hay On Wye
  • Hereford
  • Knighton
  • Ledbury
  • Leominster
  • Llandrindod Wells
  • Llantarnam
  • Magor
  • Monmouth
  • Nantyglo Crumlin
  • Newport
  • Pontypool
  • Pontllanffraith
  • Presteigne
  • Raglan
  • Rhayader
  • Rhymney
  • Risca
  • Rogerstone
  • Ross on Wye
  • Six Bells
  • Talgarth
  • Talybont-on-Usk
  • Usk
Postcode Area Map

READ WHAT OUR CUSTOMERS THINK ABOUT US

Google My Business Rating

A job well done by Metro Rod!

Metro Rod recently attended to a property in Newport - the job was carried out on behalf of the property owner's home insurance provider. The property owner had reported a blocked drain in his garden that had started to overflow and cause h... Read moreis toilet to block.

"The initial call at 3pm was to my insurance company as I had a below ground drainage problem. By 5.30pm, a Metro Rod service engineer from the Newport & Hereford office was on site. In little over an hour the problem was solved in the most cheerful and willing manner. Some companies excel at what they do, and this is one of them. Well done!"

Metro Rod work on behalf of a wide variety of clients, ranging from the insurance sector, blue-chip companies, housing associations and domestic customers. We pride ourselves on providing a quality service through every step of our work, from the moment a call is made through to job completion we care about every step of the process. We ensure that our clients and customers are at the heart of all we do.

Metro Rod save the day!

Our engineers were recently called to deal with a blocked drain in Newport. The homeowner had called our office to inquire about our services and availability, we were able to attend within an hour. Upon arrival at the property our engineer... Read more was able to diagnose the problem immediately and proceeded to clear the blockage with our specialist high pressure water jetting equipment.

"Your engineers saved the day! I was very satisfied with their work, they were very professional and nice guys. I would not hesitate recommending Metro Rod to anyone - thank you again!"

We are able to guarantee our clients that our engineers are always fully equipped to carry out their work - our engineers are trained to the highest standards, we take pride in our work and always aim to exceed our customers expectations.

Old drainage system not an issue for our engineers

Our engineers were recently called to investigate a blocked drain at a property built in the 1940s, located in Ebbw Vale. The old drainage system had posed some problems for the homeowner that was causing repeated blockages. The homeowner e... Read morenlisted our services after searching for a reputable drainage company on Google.

"Your engineers came out for a simple jetting job that turned into a larger than expected job on a drainage system from the 1940's. They were very professional, knowledgeable and dedicated to doing a good job, I would highly recommend both engineers, they are an asset to you company - thank you"

All of our engineers are trained to the highest standard, each hold all of the relevant industry standard qualifications meaning that we are both capable and safe to carry out our work. You can be safe in the knowledge that Metro Rod are the industry leaders in drain care and repair.

Trusted By

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Latest News

Metro Rod’s Rising Stars – Sam Hodgson

25th October 2021 - in Metro Rod

Our engineers work tirelessly to provide customers with a first-class, professional service that leaves their drain problems in the past. We love to highlight the work they do, and today we're taking a look at one of our rising stars, Sam Hodgson, who works as a CCTV Operator at Peel...

Metro Rod’s Rising Stars – Dean Dunning

18th October 2021 - in Metro Rod

Our engineers work tirelessly to provide customers with a first-class, professional service that leaves their drain problems in the past. We love to highlight the work they do and today we’re taking a look at one of our rising stars, Dean Dunning who works as a Jet Vac Operator at...

SPECIAL THANKS FOR OUR TEAM AT METRO ROD SWANSEA

13th October 2021 - in Carmarthen, Llanelli, Metro Rod, Neath, Pembroke, Swansea

As commercial drainage experts, we focus on meeting our customers' demands and excelling in our delivery. That's why it's particularly pleasing when we receive thank you letters from our business customers. This was our latest gift from a client not only praising our quality of service but also our speed....

Our Team

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COLIN WITCOMB
Director

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BEN WITCOMB
Director

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DAFYDD JAMES
Business Development Manager

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CRAIG LEWIS
Office and Training Manager

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NOEL HALE
Senior Engineer

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PETER JAMES

Welsh Water Project Manager

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DANIEL ATKINSON
Welsh Water Scheduler

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SHANNON WILLIAMS
Marketing Manager

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CHRIS MEREDITH
Compliance Officer

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Gerwyn Morris
Administration Assistant 

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DARREN ALLEN
Tanker Operative

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LLWYS HILL
Tanker Operative

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RYAN HOOPER
Drainage Engineer

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BRYAN EDWARDS
Drainage Engineer

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AARON PRICE
Drainage Engineer

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NEIL TRAFFORD
Drainage Engineer

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STEVE WILLIAMS
Drainage Engineer

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BEN SIMPSON
Recycler Operative

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TERRY CALLOW
Tanker Operative

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CHRIS PRICE
CCTV Engineer

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Matthew Packington
Trainee Recycler Operative

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DAVID WILLIAMS
Drainage Engineer

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CALVIN SHAW
Drainage Engineer

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LIAM GABB
Engineer Assistant

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WARREN FITZPATRICK
Drainage Engineer

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Macaulay Watkins
Drainage Engineer

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Mark Keylock
Drainage Engineer

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NEIL BENNETT
Engineer Assistant

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MARK WORLOCK
Drainage Engineer

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CRAIG CARLTON

Drainage Engineer

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GETHIN HALE
Apprentice

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MATTHEW JONES
Apprentice

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