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4.3 ratings of 43 reviews
Your Trusted Local Drainage Experts in Newport and Hereford
Metro Rod Newport and Hereford provides professional drainage, tanker and pump services across South Wales and Herefordshire. Covering areas from Newport and Cwmbran to Hereford, Ledbury and beyond, our experienced team is available 24 hours a day, 365 days a year to keep your drainage systems running smoothly.
With fast response times, industry-leading equipment and highly skilled engineers, we deliver reliable solutions for both residential and commercial customers. Whether you’re dealing with a blocked drain, damaged pipework or require a detailed CCTV drain survey, you can count on us for expert support whenever you need it.
We pride ourselves on delivering a friendly, local service backed by the strength and expertise of the Metro Rod network. From emergency drain unblocking in Hereford to drainage repairs in Glasbury and CCTV inspections in Newport, we provide efficient, cost-effective solutions with minimal disruption.
For dependable drainage services across Newport, Hereford and the surrounding areas, contact our team today on 01495 305578.
Drainage Services Across South Wales and Herefordshire
Blocked drains and drainage problems can quickly become stressful and disruptive. Our specialist engineers are equipped to diagnose and resolve issues safely, efficiently and with long-lasting results.
Our services include:
Professional Tanker Services in Newport and Hereford
Metro Rod Newport and Hereford operates a modern fleet of tanker vehicles to support a wide range of drainage and waste management requirements. Whether you’re based in a rural village, an industrial estate or Newport city centre, our trained tanker specialists are on hand to provide efficient, compliant and reliable services.
From routine maintenance to emergency callouts, we have the equipment and expertise to help keep your drains, tanks and systems operating at their best.
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Newport and Hereford
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Metro Rod Newport & Hereford began in 2006 when founders Colin Witcomb and Gary Cleeves started the business from a small garage with just two engineers and a big ambition: to provide exceptional drainage services around the clock. Their dedication and commitment quickly earned them a loyal customer base built purely on word of mouth.
As demand grew, so did the team. Colin’s son, Ben Witcomb, joined in 2007, progressing from engineer to director and helping to drive the business forward. In 2011, Gary expanded to launch Metro Rod Swansea, while Colin and Ben continued to grow the Newport & Hereford franchise.
A decade later, in 2016, the business celebrated its 10th anniversary and proudly won ‘Franchise of the Year.’ Today, we operate from Crown Business Park in Tredegar, with a team of 36 engineers, 14 vans, and 6 tankers serving customers across Newport, Hereford, Gloucester, Cardiff, and beyond.
Community is at the heart of what we do. We’ve long supported local charities around Newport and are now expanding our efforts across Herefordshire and South Wales. So if you know of a project we could get involved with, we’d love to hear from you.
In 2025, we were honoured to receive the Gillian Walker Award for Outstanding Contribution to Metro Rod, a reflection of the hard work, dedication, and teamwork of everyone across our business.
Clearing Blocked Drains
Taking care of blocked drains quickly can help avoid further damage and backups. At Metro Rod Newport, we utilise advanced equipment, such as high-pressure water jetting, to efficiently clear debris.
Inspection and CCTV Surveys
We use CCTV surveys to detect blockages and to evaluate the condition of your drains, revealing problems such as structural damage, root intrusion or typical blockages.
Drain Repair and Excavation
Our team excavates and repairs damaged drains, addressing issues such as collapsed pipes, cracks or leaks to restore functionality.
Tanker Services
For complex drainage issues, our tanker manages tasks such as septic tank emptying, grease management and flood relief.
Planned Maintenance
Regular maintenance prevents blockages. Metro Rod Newport services businesses and locations across the local South Wales and Herefordshire area with installations and plumbing upkeep.
Septic Tank Cleaning and Wastewater
Our industrial tanker services include wastewater removal and septic tank cleaning, covering cesspits and grease traps.
Emergency Drain Unblocking
Available 24/7, Metro Rod Newport and Hereford offers emergency drain unblocking for residents. Contact us anytime for a free consultation.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
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Our Team
Customer Reviews
Here's what our customers say about us
Brandon was very polite friendly and hard working young man. He was a credit and an asset to Read more
Brandon was extremely respectful and professional. I almost asked as he left if there was a way Read more
Wonderful team. Spent a lot of effort tracing the sewer blockage. Very confident and reassuring. Full kit Read more
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