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Metro Rod Newport and Hereford

Metro Rod Newport and Hereford is your local drainage company. Our friendly staff are here to help with all your drainage and pump needs. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively.

  • Unrivalled response time
  • Professional service
  • 24/7 Callouts
  • Emergency & Routine Drainage Services

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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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Services available from Metro Rod Newport and Hereford

All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, including:

  • High-Pressure Water Jetting
  • CCTV Surveys
  • Tank Emptying
  • Pipe-lining
  • Sewage Treatment Plant Maintenance
  • Pump Repairs

About Us

Metro Rod Newport and Hereford’s business journey started in 2006 from a garage by founders Colin Witcomb and Gary Cleeves. With only two engineers and using purely word of mouth to start their business, Colin and Gary worked 24 hours a day 365 day a year to make sure all customers had a great experience. Colin and Gary employed their first engineer in the first few months of starting the business who still works for Metro Rod today.

After 2 years Colin and Gary had employed 3 engineers before renting out a council building to store their work van.

Our current managing director and Colin’s son, Ben, joined the team in 2007 part-time. After 2 years Ben became a full-time member of the team and a fully qualified drainage engineer.

In 2011, Gary left the business to open our sister franchise, Metro Rod Swansea. Colin continued to grow Metro Rod Newport & Hereford and Ben soon joined as a Director.

On the 10th anniversary of being in business, Metro Rod Newport and Hereford were awarded Franchise Winners of the Year. Since then, both our staff and fleet numbers have grown due to increased demand from customers. We now have 5 tankers, 21 engineers, and 14 vans on the road which means we are able to cover a wider area including Gloucester and Cardiff.

We are currently based in the Crown Business Park, Tredegar, where there is easy access to roads towards Risca, Leominster, and Brecon. We like to get involved as much as possible in charity work, but until recently have worked with charities in the Newport area. However, as we grow we would like our reach for volunteer work. Therefore, if you know a charity project that we could get involved in in your area contact us.

Leave Some Feedback

We appreciate everything you have to say about our visit to you, our customers. Whether we have frustrated or pleased you, let us know so we can improve our services.

If you’ve had recent work carried out by a member of the Metro Rod Newport and Hereford team, feel free to complete our short survey or review us on Facebook or Google.

READ WHAT OUR CUSTOMERS THINK ABOUT US

Google My Business Rating

A job well done by Metro Rod!

Metro Rod recently attended to a property in Newport - the job was carried out on behalf of the property owner's home insurance provider. The property owner had reported a blocked drain in his garden that had started to overflow and cause h... Read moreis toilet to block.

"The initial call at 3pm was to my insurance company as I had a below ground drainage problem. By 5.30pm, a Metro Rod service engineer from the Newport & Hereford office was on site. In little over an hour the problem was solved in the most cheerful and willing manner. Some companies excel at what they do, and this is one of them. Well done!"

Metro Rod work on behalf of a wide variety of clients, ranging from the insurance sector, blue-chip companies, housing associations and domestic customers. We pride ourselves on providing a quality service through every step of our work, from the moment a call is made through to job completion we care about every step of the process. We ensure that our clients and customers are at the heart of all we do.

Metro Rod save the day!

Our engineers were recently called to deal with a blocked drain in Newport. The homeowner had called our office to inquire about our services and availability, we were able to attend within an hour. Upon arrival at the property our engineer... Read more was able to diagnose the problem immediately and proceeded to clear the blockage with our specialist high pressure water jetting equipment.

"Your engineers saved the day! I was very satisfied with their work, they were very professional and nice guys. I would not hesitate recommending Metro Rod to anyone - thank you again!"

We are able to guarantee our clients that our engineers are always fully equipped to carry out their work - our engineers are trained to the highest standards, we take pride in our work and always aim to exceed our customers expectations.

Old drainage system not an issue for our engineers

Our engineers were recently called to investigate a blocked drain at a property built in the 1940s, located in Ebbw Vale. The old drainage system had posed some problems for the homeowner that was causing repeated blockages. The homeowner e... Read morenlisted our services after searching for a reputable drainage company on Google.

"Your engineers came out for a simple jetting job that turned into a larger than expected job on a drainage system from the 1940's. They were very professional, knowledgeable and dedicated to doing a good job, I would highly recommend both engineers, they are an asset to you company - thank you"

All of our engineers are trained to the highest standard, each hold all of the relevant industry standard qualifications meaning that we are both capable and safe to carry out our work. You can be safe in the knowledge that Metro Rod are the industry leaders in drain care and repair.

Our Team

Colin Witcomb

Colin Witcomb

Director
Ben Witcomb

Ben Witcomb

Director
Dafydd James

Dafydd James

Business Development Manager
Craig Lewis

Craig Lewis

Office and Training Manager
Noel Hale

Noel Hale

Senior Engineer
Peter James

Peter James

Welsh Water Project Manager
Daniel Atkinson

Daniel Atkinson

Welsh Water Scheduler
Shannon Williams

Shannon Williams

Marketing Manager
Chris Meredith

Chris Meredith

Vehicle/Training Compliance Officer
Ryan Jenkins

Ryan Jenkins

Administrative Scheduling Co-ordinator
Darren Allen

Darren Allen

Tanker Operative
Llwys Hill

Llwys Hill

Taker Operative
Ryan Hooper

Ryan Hooper

Drainage Engineer
Bryan Edwards

Bryan Edwards

Drainage Engineer
Aaron Price

Aaron Price

Drainage Engineer
Neil Trafford

Neil Trafford

Drainage Engineer
Steve Williams

Steve Williams

Drainage Engineer
Ben Simpson

Ben Simpson

Recycler Operative
Terry Callow

Terry Callow

Tanker Operative
Chris Price

Chris Price

CCTV Engineer
David Williams

David Williams

Drainage Engineer
Calvin Shaw

Calvin Shaw

Drainage Engineer
Liam Gabb

Liam Gabb

Engineer Assistant
Warren Fitzpatrick

Warren Fitzpatrick

Drainage Engineer
Neil Bennett

Neil Bennett

Engineer Assistant
Mark Worlock

Mark Worlock

Drainage Engineer
Gethin Hale

Gethin Hale

Drainage Engineer
Matthew Jones

Matthew Jones

Drainage Engineer
Mark Keylock

Mark Keylock

Drainage Engineer
Macaulay Watkins

Macaulay Watkins

Drainage Engineer
Matthew Packington

Matthew Packington

Drainage Engineer
Danny Rees

Danny Rees

Tanker Operative
Tom Draper

Tom Draper

Engineer Assistant
Callum Watkins

Callum Watkins

Apprentice

Trusted By

Newport
Newport1
Newport2
Newport4
Newport6
Newport7
Welsh Water Logo
Herefordshire Council
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Accredited By

Qms Logo
Constructionline
Achilles
Exor Approved
Contractor Plus
Achilles Services Logo
Ecovadis Silver Award - Metro Rod
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)

Latest News

Celebrating 10 Years at Metro Rod

3rd May 2022

Craig joined Metro Rod Newport and Hereford in 2012. As a bright and young 22-year-old, Craig initially joined the business as a drainage engineer and soon after swapped a drain rod for a keyboard and began answering phones and scheduling jobs. Over the last 10 years, his roles and responsibilities...

10 Winter Drainage Tips

10th January 2022

In winter, it is important to look after your drains. Drains are more likely to encounter problems due to the cold weather in addition to increased use. The last thing anyone wants to do in such weather is deal with blocked drains and frozen pipes.   That's why we have...

Metro Rod Supports Local Schools’ Walking Buses

6th January 2022

As part of our commitment to supporting local schools and the communities in which we operate, Metro Rod and Metro Plumb are sponsoring school walking buses across the UK. Our support will see hi-vis jackets provided to over 900 children encouraging them to “Be Bright, Be Green, Be Seen” throughout...