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Metro Rod Newport & Hereford

Metro Rod Newport and Hereford is your local drainage company. Our friendly staff are here to help with all your drainage, guttering and pump requirements. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively. Get in touch now for a free quote and inspection.

  • 24/7/365 callouts
  • Accredited drainage specialists
  • Expert pump & tanker services
Explore our services

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Contact us today for a quote and free site-assessment.

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Your Trusted Local Drainage Experts in Newport and Hereford

Metro Rod Newport and Hereford provides professional drainage, tanker and pump services across South Wales and Herefordshire. Covering areas from Newport and Cwmbran to Hereford, Ledbury and beyond, our experienced team is available 24 hours a day, 365 days a year to keep your drainage systems running smoothly.

With fast response times, industry-leading equipment and highly skilled engineers, we deliver reliable solutions for both residential and commercial customers. Whether you’re dealing with a blocked drain, damaged pipework or require a detailed CCTV drain survey, you can count on us for expert support whenever you need it.

We pride ourselves on delivering a friendly, local service backed by the strength and expertise of the Metro Rod network. From emergency drain unblocking in Hereford to drainage repairs in Glasbury and CCTV inspections in Newport, we provide efficient, cost-effective solutions with minimal disruption.

For dependable drainage services across Newport, Hereford and the surrounding areas, contact our team today on 01495 305578.

 


Drainage Services Across South Wales and Herefordshire

Blocked drains and drainage problems can quickly become stressful and disruptive. Our specialist engineers are equipped to diagnose and resolve issues safely, efficiently and with long-lasting results.

Our services include:


    Professional Tanker Services in Newport and Hereford

    Metro Rod Newport and Hereford operates a modern fleet of tanker vehicles to support a wide range of drainage and waste management requirements. Whether you’re based in a rural village, an industrial estate or Newport city centre, our trained tanker specialists are on hand to provide efficient, compliant and reliable services.

    From routine maintenance to emergency callouts, we have the equipment and expertise to help keep your drains, tanks and systems operating at their best.

    Get to know..
    Newport and Hereford

    • The Company
    • Featured Services
    • Customer Portal
    • Latest News
    • Social Media

    Metro Rod Newport & Hereford began in 2006 when founders Colin Witcomb and Gary Cleeves started the business from a small garage with just two engineers and a big ambition: to provide exceptional drainage services around the clock. Their dedication and commitment quickly earned them a loyal customer base built purely on word of mouth.

    As demand grew, so did the team. Colin’s son, Ben Witcomb, joined in 2007, progressing from engineer to director and helping to drive the business forward. In 2011, Gary expanded to launch Metro Rod Swansea, while Colin and Ben continued to grow the Newport & Hereford franchise.

    A decade later, in 2016, the business celebrated its 10th anniversary and proudly won ‘Franchise of the Year.’ Today, we operate from Crown Business Park in Tredegar, with a team of 36 engineers, 14 vans, and 6 tankers serving customers across Newport, Hereford, Gloucester, Cardiff, and beyond.

    Community is at the heart of what we do. We’ve long supported local charities around Newport and are now expanding our efforts across Herefordshire and South Wales. So if you know of a project we could get involved with, we’d love to hear from you.

    In 2025, we were honoured to receive the Gillian Walker Award for Outstanding Contribution to Metro Rod, a reflection of the hard work, dedication, and teamwork of everyone across our business.

    Connect Portal

    Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.

    Watch video to learn more about the portal:

    Our Team

    Colin Witcomb

    Colin Witcomb

    Director

    Ben Witcomb

    Ben Witcomb

    Director

    Dafydd James

    Dafydd James

    Business Development Manager

    Craig Lewis

    Craig Lewis

    Office and Training Manager

    Noel Hale

    Noel Hale

    Senior Engineer

    Daniel Atkinson

    Daniel Atkinson

    Dwr Cymru/Welsh Water Scheduler

    Shannon Gray

    Shannon Gray

    Marketing Manager

    Chris Meredith

    Chris Meredith

    Vehicle/Training Compliance Officer

    Lynne Slicox

    Lynne Slicox

    Finance Manager

    Lucy Allen

    Lucy Allen

    Administrative Scheduling Co-ordinator

    Gethin Hale

    Gethin Hale

    CCTV Administrator

    Claire Brooks

    Claire Brooks

    Project Manager

    Darren Allen

    Darren Allen

    Pump Engineer & Tanker Operative

    Llwys Hill

    Llwys Hill

    Tanker Operative

    Terry Callow

    Terry Callow

    Tanker Operative

    Richard Tamplin

    Richard Tamplin

    Recycler Operative

    Matthew Packington

    Matthew Packington

    Recycler Operative

    James Randles

    James Randles

    Tanker Operative

    Bryan Edwards

    Bryan Edwards

    Drainage Engineer

    Aaron Price

    Aaron Price

    Drainage Engineer

    Neil Trafford

    Neil Trafford

    Drainage Engineer

    Steve Williams

    Steve Williams

    Drainage Engineer

    Macaulay Watkins

    Macaulay Watkins

    Drainage Engineer

    Darren Harvey

    Darren Harvey

    Drainage Engineer

    Stephen Pritchard

    Stephen Pritchard

    Drainage Engineer

    Craig Carlton

    Craig Carlton

    Drainage Engineer

    Chris Price

    Chris Price

    Drainage Engineer

    Gareth Chappell

    Gareth Chappell

    CCTV Operative

    Tom Roberts

    Tom Roberts

    CCTV Operative

    Neil Bennett

    Neil Bennett

    Engineer Assistant

    Dean Griffiths

    Dean Griffiths

    Engineer Assistant

    Brandon Kettle

    Brandon Kettle

    Engineer Assistant

    Lee Chislett

    Lee Chislett

    Engineer Assistant

    Nathan Hale

    Nathan Hale

    Engineer Assistant

    Levi Roberts

    Levi Roberts

    Engineer Assistant

    Callum Watkins

    Callum Watkins

    Engineer Assistant

    Charlie Harvey

    Charlie Harvey

    Engineer Assistant

    Leslie Burgess

    Leslie Burgess

    Engineer Assistant

    Owain Herridge

    Owain Herridge

    Engineer Assistant

    Lloyd James

    Lloyd James

    Apprentice

    Ioan Chappell

    Ioan Chappell

    Apprentice

    Customer Reviews

    Here's what our customers say about us

      John Burgham

      Brandon was very polite friendly and hard working young man. He was a credit and an asset to Read morehis employer. His work ethic was exemplary throughout the visit.

      april thatcher

      Brandon was extremely respectful and professional. I almost asked as he left if there was a way Read moreI could leave a review. And my husband and I both remarked to each other what a pleasant young man he was. So I’m very pleased that there was a way for me to comment on his work. He was knowledgeable and incredibly polite. Thank you kindly

      Michael Rycroft

      Wonderful team. Spent a lot of effort tracing the sewer blockage. Very confident and reassuring. Full kit Read moreto meet any blockage. Very impressed. 2nd visit to remove polluted water in feature pond and waterfalls. Tanker arrived as promised and approx. 3000 litres of sewerage contaminated water removed and replenished with fresh water. Team so dedicated with both serving and helping in so many ways. So caring and helpful. Very greatful and blessed for the care taken in restoration.

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    Trusted By

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