Welcome to Metro Rod (Deeside and North Wales), your local drainage company, on call to homes and businesses in the area 24 hours a day, 365 days a year. We provide services ranging from the simple clearance of blocked drains, to CCTV surveys and excavation services.
You can be assured that we have the expertise required to complete your drainage works to the highest standards. We began trading as Metro Rod (Deeside) in 2006 and have grown year on year to provide the most cost effective, professional and effective solutions to our customers.
Our attentive office based staff can help you to organise an engineer to visit your home or business to clear your blocked drain. We can even put together a CCTV Survey visit to ascertain the exact cause of the blockage with our specialist camera equipment, iTouch systems. For larger scale issues we are able to provide Tanker Services with our range of Tanker fleet vehicles. Along with these we can also offer patch lining, full lining, descaling services and more. Please give us a call to discuss the options available to you. From this call we can help you decide what the best course of action to take will be for your home or business. Take a look at the services we can offer you below;
• Clearing Blocked Drains
• Inspection & CCTV Surveys
• Drain Repair & Excavation
• Pipe Lining & Renovation
• Tanker Services
• Pre-Planned Preventative Maintenance
You can be assured that all our engineers are credited and trained to be on any and every site, for every situation they may encounter. Engineers are in constant contact with our office to keep us updated on progress of works. This in turn means we can keep you, the customer, updated every step of the way. Communication is key here at Metro Rod Deeside & North Wales. We want you to feel assured that any problems will be resolved quickly and efficiently, with minimal disruption to your homes and businesses.
“We have built our reputation on providing excellent communication with our customers keeping them updated every step of the way. We hold a good local standing for providing a reliable and honest service. It is vitally important to us that we can be contacted 24 hrs a day and you will be able to speak to a member of our team.” – Roy Dean, Franchisee
Areas We Cover
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Leave Us Some Feedback
At Metro Rod Deeside North Wales we appreciate feedback from our customers so that we can continue to improve our services. If you have recently had work carried out by Metro Rod Deeside North Wales, please feel free to complete our short survey here. We’re also on Facebook and Google, take a look and please leave us a review!
Read Our Testimonials
Metro Rod Deeside North Wales are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.
Metro Rod Careers
Looking for your next challenge? Visit our jobs page to see our latest vacancies.
"Immediate response, even on a Saturday! Problem quickly sorted. Friendly service - not pushy as some other companies. Would recommend."
Queens Hotel - Chester
We take pride in being able to assist our local schools and colleges on a daily basis. From blocked toilets to a leaking sink. All facilities in schools and colleges need to be kept in top condition to ensure their learning environment is not affected . This keeps their day to day life running smoothly!
So when we attended to a local High School who had been suffering with repeat issues, we were happy to help them get to the bottom of their drainage issues!
"Just want to send an email to praise the member of staff who carried out some work for us yesterday at Connah's Quay High School. Your engineer found a blockage which he thinks had been causing us issues for a long time."
All in a days work for a Metro Rod engineer!
Our engineers are the pride and joy of our work force. We’re glad to see their hard work being noticed! If you need a hardworking engineer, don’t hesitate to give us a call on the details below. Our office can discuss arranging for your own engineer to help with your drainage issues!
We cover North Wales, Chester and Wirral for all domestic and commercial drainage needs. Due to the fact we have engineers based in Llandudno, Chester and Wirral we are able to provide 24/7 drain care and repair wherever you are!
01244 288809 | 0808 208 2620 | deeside@metrorod.co.uk
www.metrorod.co.uk/local/deeside-north-wales
Barry Evans - Connah's Quay High SchoolA great commendation from one of our commercial clients GA Prydden Groundworks today!
"Metro Rod Chester, Wirral and North Wales have always given excellent service for the jetting and CCTV on commercial contracts that they undertake for ourselves.
It is an easy process sending the drainage drawings to their office, obtaining Risk Assessments and Method Statements, and arranging a date to undertake the works.
Their engineers are professional in their work on site, and have allthe required PPE that main contractors require.
The ability to download and view the reports and CCTV footage on their iTouch link to forward to the main contractors is a great feature.
I would recommend this company to anyone looking for professional and reliable drainage services.
- Dave Berry – GA Prydden Groundwork Contractors Ltd"
We pride ourselves on being up to date with the latest technologies to allow us to assist the construction and groundwork industries in the best way we can. Do you know someone who needs our help? Do YOU need our help? Call us now to arrange a free site assessment and start your journey with us!
01244 288809
0808 208 2620
www.metrorod.co.uk/local/deeside-north-wales
Dave Berry - GA Prydden Groundwork Contractors LtdPicture this; you've just got home from work on a Friday evening. You're just about to settle down for the evening. A nice glass of wine, television or a good book. Sounds great doesn't it? What if those relaxing plans came to a halt when you enter your bathroom to find you have a blocked toilet? That's the last thing you need!
Well that's exactly what Phil, a customer in Chester, came across last Friday. When we received his call, we acted quickly to help sort out his blocked toilet! He has this to say;
"Metro Rod Deeside you just saved our Friday night! Absolute legend Dan (and your call centre op who’s name I missed) got here in under 20 mins, fixed our issue in under an hour. Really quick, really professional, top class service with no dramas.. loving your work guys!"
A huge well done to our Service Engineer Dan who attended, you're a credit to the Metro Rod name!
If you think you need us, day or night, we are here for you! call us, email us, however you choose, we'll be there! When things like a blocked toilet happen at your home, you need someone who's going to be there quick. You need someone who's going to be professional and someone who will get the job done with no dramas!
Available 24/7/365 - local engineers helping you, the local community!
0808 250 9915
deeside@metrorod.co.uk
www.metrorod.co.uk/local/chester
Phil Jones, Domestic Client, ChesterWho We Work With
Our Team
ROY DEAN
Managing Director
Roy joined the team in 2012 and has enjoyed success with Metro Rod. Roy has helped build on the reputation of the company enjoying a good working relationship with local councils, schools, hospitals and housing associations. Roy prides himself on being approachable and open to using the latest technology to assist in customer requirements.
RICHARD DRURY
Operations Manager
Richard started with us in 2011 as an engineer but joined the team in the office utilising his knowledge of the drainage industry he now runs our team of engineers, managing their daily work schedules. Richard can also visit sites to meet with customers to discuss their requirements and produce the quotation or given report. Richard has a ‘can do’ approach to work and has a natural aptitude to fixing problems.
CHRIS BOW
Technical Manager
Chris joined the office based team in June 2009. Chris is a valued member of the team and has the skill base to produce very specific reports for customers and has great attention to detail. Chris is more than happy to visit sites for meetings to discuss customer requirements and then implement them. Chris has an excellent knowledge of the drainage industry and can use this knowledge to the customer’s benefit, producing quotations and reports to advise customers on a daily basis.
EACHAN BOYD
Assistant Technical Manager
Eachan originally joined the team back in 2013, she took a few years out to travel the world and is now back with us in the office, she is mainly in charge of dissecting all the information from our engineers and their surveys and creating further recommendations for our clients. She’s also on hand to assist operations and the day to day running of the engineers. Eachan works well under pressure and always approaches her work with an excellent attitude.
ELERI LLYWARCH
Marketing Manager
Eleri is the newest recruit to the office, she is now running all the marketing for the depot, including the websites and social media. Her job is to keep future and current clients updated on the day to day events happening within the business, as well as generating information for new clients who want to use our services. She has a background in reactive maintenance operations and so she lends a hand to the daily schedules too.
PAUL SHONE
Senior Drainage Engineer
Paul joined us in July 2012 and has been an engineer for over 30 years. He has a wealth of experience and has been a great asset to the team, supplying enormous knowledge of the drainage industry. He knows the tricks of the trade and is more than happy to pass his knowledge on to others engineers.
- High-Pressure Water Jetting
- Confined Space
- Working at Heights
- Roads & Street works
- Safe Driving
- CSCS
- IPAF
- Non-License Asbestos
- National Safety Passport
CARL HOLSTOCK
HGV Driver/Drainage Engineer
Carl recently joined the team as a Class 2 tanker driver. He has been an excellent addition to the team, rated by both his colleagues and customers alike. Carl has a fun attitude but will get stuck in to clear a drain utilising his experience of tankers.
Like all our engineers Carl has been DBS checked and has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Space
- CSCS
- Roads and Streetworks
- Non-License Asbestos
DANNY ROBERTS
Drainage Engineer/Plumbing Technician
Danny has worked since March 2013 and mainly works in the North Wales area. Danny is always keen and has a good customer approach, keeping them informed as work progresses. Danny has an efficient and tidy approach to his work. He is highly qualified and like all our engineers he is DBS checked. He has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Space
- Roads & Street works
- CSCS
- IPAF
- Non-License Asbestos
JAMIE HARPER
Drainage Engineer/Plumbing Technician
Jamie joined our team following in his Dad Lee’s footsteps into the Metro Rod family. Since joining us he’s come on leaps and bounds and is now one of our most skilled engineers with plans to further his training always on his mind. He’s never one to shy away from learning new skills.
He is highly qualified and like all our engineers he is DBS checked. He has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Spaces
- Roads & Street Works
- Safe Excavation and Underground Services
- Cable Avoidance
- CSCS
- Safe Driving
MATTHEW MURTAGH
CCTV Engineer/Drainage Engineer
Matt is highly experienced and part of our CCTV and Survey team and is highly experienced in the use of camera and survey equipment, along with general engineer duties such as High Pressure Water Jetting. Matt is a great addition to our team and we are happy to have him on board!
He is highly qualified and like all our engineers he is DBS checked. He has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Space
- CSCS
- Non-License Asbestos
MATTHEW TARBUCK
Drainage Engineer
Matt joined the team in 2017, his background is in reactive drainage and so he fit straight into the team. Matt is one of our busiest engineers as he tackles emergency issues that come into the depot on a daily basis. Matt has been DBS checked and has successfully completed training in the following disciplines:
- Confined Spaces
- High Pressure Water Jetting
- Safe Excavation and Underground Services
- Cable Avoidance
- CSCS
- Road & Street Works
- Sentinel Railworks Safety
COLIN BOW
Excavations Engineer/Drainage Engineer
Colin is a new member to our team and come with experience in all disciplines from plumbing to building. He’s now a member of our excavations team carrying out underground drain repairs. Colin has been DBS checked and has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Spaces
- CSCS
DAVE MADOCK
Drainage Engineer
Dave joined the team back in 2017 and has recently made the progression from General Assistant to Engineer. He attends sites with other engineers when they need an extra pair of hands but has more recently been using his new qualifications. We’re very proud of how Dave has progressed and happy to see him on his own van!
Dave has been DBS checked and has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Spaces
- CSCS
- Road & Street Works
SAM MCCARRON
General Assistant
Sam is currently a General Assistant with us here at the depot. He attends sites which require a second man to assist in carrying out works with another qualified engineer. He is currently in the process of gaining his qualifications to become a fully-fledged engineer. Sam will also be taking his Class 2 liscence in the near future to become our newest Tanker Operative.
Sam has been DBS checked and has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Spaces
- CSCS
DOMINIC HUGHES
General Assistant
Dom is currently a General Assistant with us here at the depot. He attends sites which require a second man to assist in carrying out works with another qualified engineer. He is currently in the process of gaining his qualifications to become a fully-fledged engineer. Dom has been DBS checked and has successfully completed training in the following disciplines:
- High Pressure Water Jetting
- Confined Spaces
- CSCS
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