Emergency helpline: 0800 66 88 00

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Metro Rod is one of the UK’s largest drainage companies and trusted by many social housing associations. We offer a range of emergency and planned drainage services 24/7/365.

With more than 450 qualified drainage engineers, Metro Rod has the resources to offer fast response times and high-quality services. We understand the drainage challenges and demands that social housing organisations face. From keeping your tenant’s happy to reporting on the frequency and cost of maintenance services, our expertise in the industry allows us to tailor our approach to suit the needs of each customer.

Commercial Drainage Solutions for the Social Housing Sector

Metro Rod has one of the broadest portfolios of services of any national drainage contractor. We provide a full range of commercial drainage services for the social housing sector, including:

Managing a portfolio of properties can be difficult, juggling multiple requests and responsibilities all at once– so when you receive a call from your tenant telling you there is a blocked drain or burst pipe, it can disrupt your usual day to day activity.

Blocked drains and burst pipes can be an occupational hazard, if not dealt with quickly and effectively. They can cause inconvenience to both you and your tenants, result in high costs and lead to dissatisfaction among tenants if it begins to disrupt their living habits. Fortunately, we are here to help!

With over 35 years’ experience in the sector, we understand the requirements of social housing. We are responsive and deliver our services with minimal disturbance to residents, alleviating any stress for your tenants and letting your usual activity resume.

Experienced in Management Systems, Pricing and Enhanced Reporting Tools

We understand the need for the correct pricing systems and reporting tools to be used. At Metro Rod, we have knowledge of using third party systems that are unique to individual housing associations and have also developed our own reporting tools to give you a transparent view of all work undertaken.

This enhanced reporting shows you where costs are incurred and allows us to recommend intelligent solutions to reduce drainage problems and drive savings. Our ability to seamlessly use SOR (Schedule of Rates) codes, integrate with your internal systems and enhanced reporting tools is what makes Metro Rod the preferred drainage contractor for many social housing associations.

Why Metro Rod?

With our expertise and experience in providing drain cleaning and maintenance services to the social housing industry, Metro Rod has gained a reputation as a trusted brand within the sector. Providing a 24/7/365 service across the UK, our fully qualified engineers are available whenever you need them.

You can trust Metro Rod to solve your emergencies and work professionally to not only reduce disruption at your premises but to provide the highest level of customer service. Our investment in the latest technology can also help you minimise future reactive call outs by identifying recurring issues and advising on low-cost planned maintenance options which keep emergencies and disruption at bay.

Contact Metro Rod

With over 45 depots across the UK, your local Metro Rod is never too far away. You can talk to your local Metro Rod social housing drainage specialist by going to Find Your Local Service Centre. We are always happy to arrange a free site assessment and no obligation quotations for any work you might need.

Alternatively, you can call us on 0800 66 88 00.


We’re here to help you – however complicated, large, remote or inaccessible the problem. Contact us today to speak to one of our commercial drainage specialists.


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