We provide extensive solutions to the homes and businesses of Exeter and Devon 24/7/365. From commercial to domestic premises, our expert drainage engineers are available to resolve any drainage issues you may have. Our friendly and experienced team offer a range of services including drain repairs, CCTV drain surveys and robotic cutting. Whether you are in Exeter, Torquay, Plymouth, Barnstaple or anywhere in between, our unrivalled response time ensures we are there for you 24/7/365.
At Metro Rod Exeter, all our engineers are thoroughly qualified with complete DBS checks and have been awarded numerous accreditations. Our experienced teams aim is to give you the highest level of service, from initial contact to completion. If you have basic requirements such as blocked toilets and manholes, to the more technical side, such as drain rehabilitation and detailed CCTV drain surveys, our engineers are here to help you.
As a business, we are committed to investing in the latest industry technology to ensure a safe and professional service to all our customers. We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.
When it comes to all work undertaken our customer portal, Connect, provides you with instant visibility of the job status, details and photos at your fingertips, so you’re never left having to chase for an update.
I would like to express my heartfelt gratitude to your Exeter office, their customer service today when I dropped my van keys down a drain was just brilliant.
I didn’t get the name of your engineer or the guy in the office, but they w... Read moreere just fab. Quick response to my issue they were polite and professional. The keys were out of site, in a stinking filthy drain with many used needles in it, not a pleasant job.
If it was just the keys which I had dropped I may have just left them as I have a spare set, but also on the key ring was a key fob with ashes in it, which has great sentimental value to me.
Please pass on my thanks to the Marsh Barton, Exeter crew, I can’t thank them enough.
Very pleased with the job done
We received a positive email from a client today. We were asked to attend a job where we were called out to job in Exeter to carry out a removal of an aco drain and to then install a new aco drain.
The client John Lawrence had this to sa... Read morey about the service received from us at Metro Rod (Exeter);
“Very pleased with the job done at Wonford, my thanks to Gavin & Jason, and to you for sorting the kerbing so promptly.”
Thank your service team for their very prompt action
Our engineer Marc Oliver was called out to a reported blockage and flooding in the Garden.
Marc attended site last Monday and cleared the blockage and carried out a clean-up.
The customer wrote in the following:
“Please pass on t... Read moreo whom it may concern, so they know the service team are brilliant! No claim to make on this occasion as your lovely young man unblocked the drain (sewer) which had been overflowing down the garden path. He washed it down for us ‘old dears’ and left us smelling a lot sweeter. Bless him.
Thank your service team for their very prompt action, it really was most appreciated.”
Blocked Drains in Exeter? It’s Probably Wet Wipes!
6th December 2018
Wet Wipes Blocking Drains Across The UK & Exeter It was estimated by Euromonitor that we use between 1,500 and 2,250 wipes per child from the day they are born to the age of three. It’s not just baby wipes that are the culprits, but also the more recent...
Metro Rod Exeter serving Housing Associations across Devon
14th March 2018
[caption id="attachment_7631" align="alignnone" width="768"] At Metro Rod Exeter we pride ourselves on providing specialist reactive drain care and repair to many of the County's social housing providers. From a simple blocked drain or blocked toilet to more complex drain repair and CCTV survey work we are on hand 24 hours...
What NOT to put down your toilet We get lots of calls for blockages caused by misuse of our toilet systems, many of which can easily be avoided if we remember what we can and can’t flush. Don’t flush rags, cotton buds, sanitary products , nappies , plastic items Medical...