Welcome to Metro Rod Hull – The Drainage Experts. We provide extensive solutions to the homes and businesses of Hull and the surrounding region 24 hours a day, all year round. Blocked drains & drain maintenance are no problem for us, as our expert engineers have seen it all. We have the solution to all of your drainage problems.
Our friendly and experienced team, based in Hull, have a range of awards and accreditation’s. We offer a range of services from unblocking & maintaining drains to CCTV drain surveys, we can resolve your drainage problems of all kinds, across Devon. Whether you are in Hull, Beverley, Bishop Burton or Barton- upon-Humber and anywhere inbetween, we are there for you 24/7/365.
With a history of working with major UK companies and leading high street names, our professional, high standard services are available 27/7/365. Whenever you may need a drain unblocking, day or night, with our unrivalled response time, we can be on site within the day. This extents into all the services we offer, including tankering services and CCTV drain surveys.
All of our engineers are fully trained, DBS checked and fully insured. They aim to to give you the highest level of service, from basic services such as blocked toilets and manholes, to the more technical side, such as drain rehabilitation and detailed CCTV drain surveys.
• Clearing Blocked Drains • Inspection & CCTV Surveys • GPS Mapping • Drain Repair & Excavation •
• Pipe Lining & Renovation • Tanker Services • Pre-Planned Preventative Maintenance • Plumbing Works •
As a business we are committed to investing in the latest industry technology to ensure a safe and professional service to all our customers.
“We have worked hard over the last 15 years to build a good local reputation for reliable and honest dealings with all our customers; this is a fundamental foundation for our company core values.
Our engineers are committed to this ethos, and work tirelessly to offer our customers an honest, professional and safe service at all times, keeping the customer fully informed as the works progress.” – Spencer Horsfield, Co-Franchisee
We understand the importance of great customer service and take care of our customers from the moment of initial contact through to resolution of their drainage problem and continue the communication with our customers after the job has been completed.
Ask about a FREE site assessment, by calling us, dropping us an email or contacting us on one of our socials.
Areas We Cover
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Approved Installers of Brawoliner
We are proud to be approved installers of the innovative Brawoliner. With Brawoliners innovative technology we can offer no dig pipe rehabilitation and as approved installers, this service also comes with a 10 year manufacturers guarantee and a 50 year life expectancy. Read more here.
Leave Us Some Feedback
At Metro Rod Hull we appreciate feedback from our customers so that we can continue to improve our services. If you have recently had work carried out by Metro Rod Hull, please feel free leave us a review on either of the following.
Read Our Testimonials
Metro Rod Hull are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.
Metro Rod Careers
Looking for your next challenge? Visit our jobs page to see our latest vacancies.
We went out over the weekend to unblock a shared drain in Peterborough which was affecting many houses on the street, One of them being the Local counsellors. These were his comments.
‘He did a excellent job, he arrived on time and cleared all the drains,. I was worried about our neighbours next door as they are pensioners, but the he came and fixed the problem, excellent, excellent job!’
Well done Ged!
Our engineer was called to clear a blocked drain at a new housing development. Two properties were affected and backing up.
From the job being logged, our Marketing Manager kept in contact via email and telephone to the Key Account, from giving them an estimated time of arrival to giving a breakdown report of the works done without a prompt.
The customer was more than happy with our engineer's work and our correspondence and gave us a positive 5* review and said:
"Metro Rod have been extremely efficient with excellent communication", promising us reactive work in the future for their site.
Key AccountPolite and friendly. Worked quickly and efficiently
Tracey York, SkegnessWonderful comments and a 5 star rating after we unblocked the toilets at a care home in skellingthorpe and got them back on track.
'Engineer located issue very quickly and resolved issue without causing any disruption to staff or residents'
Anthea WaltersWho We Work With
Our Team
SPENCER HORSFIELD
Director / Franchise Owner
Spencer has been the franchisee now for 15 years and operates this business as a family concern. Working alongside his wife Angela who runs the office, and their business partner Shirley Millson, who looks after the day to day scheduling.
Working form a purpose built office facility in the heart of Lincolnshire, we have slowly built up a profitable business and pride ourselves in the fact we have a very technical skill base. This is headed up by Spencer, who has delivered growth through investment and technical skills, with the ability to tackle most of the challenges that we are presented.
SHIRLEY MILLSON
Operations Manager
Shirley is Operations Manager here and has been with the company for six years. She brings a huge wealth of experience to the role for the day to day operations and combines her people focused approach with professionalism and exceptional customer service.
Shirley is a fundamental figure in guaranteeing smooth operations and effective time management from her team of friendly engineers ensuring all your issues are tackled quickly and professionally.
ANGELA HORSFIELD
Director
Angela is Director of Hull, Lincolnshire and Peterborough and is fundamental in our continued growth and success. She has been one of the pivotal figures since day one, with only one man and one van and is proud of all that has been achieved over the years and the team of highly trained engineers now employed. Ange is also qualified to carry out CCTV surveying of “OSX19” which makes us very reputable in how we produce our surveys and reports.
Angela has a vast knowledge of the industry coupled with a customer focused approach call Angela for a no obligation quote or advice on 01472 859895 or 01482 810013.
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