Metro Rod Newport is celebrating a new contract, which will see them offer a dedicated 24/7 service across Herefordshire and Powys, whilst creating new jobs.
Metro Rod Newport and Hereford, the experts in blocked drains, based in Blaenau Gwent South Wales and will commence work on the contract at the start of November.
The combined resources of the Metro Rod Support Centre, Metro Rod Newport and Hereford undertook a tender process with D?r Cymru Welsh Water which took more than 12 months to complete and which saw every aspect of their business scrutinised in close detail.
The contract has an initial term of 4 year, but could expand beyond, meaning that the local Metro Rod office is keen to recruit more local people to join the team.
The tendering process saw the team presenting on several occasions and provide evidence of their technical and commercial expertise.
Metro Rod’s experience and history in dealing with blocked drains & drain maintenance enquiries, coupled with their 24/7 service assistance, excellent speed of response and high level of professionalism, gave Welsh Water the assurance and confidence they would need to know that Metro Rod could meet all their drainage requirements.
Metro Rod prides itself on outstanding customer support, offering Welsh Water constant communication during and after the job and a blocked drainage service that offers true value for money.
Peter Molloy, Managing Director at Metro Rod:
“I am delighted that the hard work and dedication of both the Support Centre and the local Metro Rod Office has secured this contract. There was a rigorous assessment criteria that scrutinised all areas of Metro Rod operations.
As a business, we take great pride in making sure we offer the very best service. A dedicated Support Centre and local offices across the country mean that Metro Rod can provide outstanding service to all customers, whether they are a family needing a drain survey for a house purchase, or a large multi-site business with complex pre-planned maintenance requirements.”
Ben Witcomb, owner and director of Metro Rod Newport and Hereford said:
“I am immensely proud of my team and the hard work which has gone into securing the D?r Cymru Welsh Water contract. This contract will allow us to invest more into our business than ever before; taking on more local people as we offer jobs that provide a solid career in a stable ‘in-demand’ industry.
Between our colleagues at the Metro Rod Support Centre and the team here, we have proven that Metro Rod is a forerunner in the drainage industry both in terms of operational capability and customer support. We are thankful for this opportunity to provide exceptional service to D?r Cymru Welsh Water over the next 4 years.”
For more information:
Email Metro Rod Newport
Call Metro Rod Newport on: 01495 305578