Get in Touch


Head Office

Metro Rod

Ashwood Court,

Tytherington Business Park



SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 66 88 00


to 60777

Email us

The Team

Dave Gilbert

Franchisee and Owner -Operations Manager

After over 23 years as owner and Manager of the Metro Rod franchise for South Yorkshire, Dave is proud of the level of technical expertise that he and his team of engineers are able to offer both domestic and commercial customers within the region. He bought the Metro Plumb franchise in 2016.

"Our reputation speaks for itself, having put customer service as a number one priority from day one".

Dave’s expertise in the office is the processing of CCTV Reports and Quotations, plus the Health and Safety side of things.

Equipped with the latest technical solutions to tackle any drainage related issues Dave is determined to put customer satisfaction at the heart of his business. Whatever your problem, call Dave for a no obligation quote, free site visit and first class advice and service.

Outside of Dave's busy work schedule, he is a Season Ticket Holder at Doncaster Rovers, plus also enjoys a spot of road cycling and mountain biking. 

Carol Gilbert

Franchisee and Owner – Office Manager

As Dave’s wife and co-owner of Metro Services Group (South Yorkshire), Carol ensures the efficient running of all administration and accounting duties in our busy office. Always ready to help, Carol will often be the first point of contact for customers and maintains a personal yet professional service level.

Carol has worked full time for the business for just over 10 years now. She enjoys a Zumba class every week, plus regular trips to the Cinema with her daughter.

Paul Gilbert

Lead/Supervisory Engineer

Dave’s brother Paul has been with us 16 years. The longest serving in the team, Paul is fully trained and highly skilled in all aspects of drainage maintenance, including Patch Lining, CCTV Surveying and High Pressure Water Jetting. Paul's wealth of knowledge means he delivers a full, comprehensive drainage care service to all of Metro Rods clients.

In his spare time, he enjoys running and is a Leeds United fan.                 

Lewis Gilbert


Lewis has come on in leaps and bounds since joining us in November 2015. Son of Paul, and Nephew of Dave and Carol, he is learning fast.  Heis a very keen team player and most valuable addition to our team.

In his free time, Lewis plays football for Armthorpe Welfare FC and is a Leeds United fan

Kieran Smith


Kieran is our newest engineer having only joined us in July 2016. He is also our youngest engineer but comes fully trained and with a few years’ experience under his belt! We welcome Kieran with open arms into a very busy period, and he is already proving himself to be a very welcome addition!

His spare time is spent watching live sports and films, and socialising.

Mark Goulding


Mark joined us in October 2014 and brings with him a wealth of experience in the drainage industry.  Mark is fully qualified and trained to the highest standards, and has proved to be a valuable part of our team!

He is a keen camper and walker at weekends, along with going to music festivals.          

Steve Barber


Steve joined us in August 2013. We had a need to expand the number of Engineers and Steve fitted the bill perfectly. With years of drainage experience and knowledge, Steve has become a very welcome addition. With full qualifications and skills, Steve can carry out all Drain Cleaning and Maintenance tasks to a first class standard

 He spends his free time with his family and going to live music gigs.

Andy O’Brien


Andy started as an engineer with us in 2013 and has proved to be a valuable member of our team. Fully qualified to the highest standards, Andy has swiftly gained the skills that make him able to offer and maintain our usual high standard of service of Drain Cleaning and Maintenance across our region

In his spare time, he enjoys watching football, and socialising.

Alix Bailey

Marketing Administrator

Alix is involved with online and telephone marketing, liaising with Customers both old and new to keep them informed of our services, and above all keeping our name out there.  A very welcome addition to our very busy office team

In her spare time, Alix enjoys socialising, watching films and cooking.

Claire Redshaw

Operations Administrator

Claire is responsible for our Operations, which involves managing our busy daily workload and the engineers. She is also looking after our service clean diary to ensure we keep on schedule!

Claire joined us nearly 5 years ago in 2011. She is a Brighton and Hove Albion supporter, plus enjoys going to regular dance classes.