Colin became a franchisee in 2006, he shares the role of Director with his son Ben. Colin has grown the business from a single van operating out of his garage into the business we are today. We proudly have a fleet of 6 vans, 2 tankers and a CCTV 4x4 unit. Colin’s hard work paid off in 2016 when we were awarded Metro Services Groups’ ‘Franchise of the Year Award’.
Colin is a keen rugby supporter and is a proud sponsor of Ebbw Vale RTBs as well as many other local endeavours over the last 10 years. Colin became a grandfather to baby Maggie in March 2016 and now spends his time between the business and his family.
Ben became Director of our franchise in May 2012 and has been the driving force behind our growth ever since. Under his management our franchise has incorporated the Gloucester area and we are proudly now Metro Rod (Newport, Hereford and Gloucester). Ben has always been associated with the business since his father first became a franchisee in 2006. He has developed a vast technical knowledge and large array of skills.
In 2016 Ben won the HSBC BFA Young Franchisee of the Year Award.
Llwys is the youngest member of our engineer team. He has been with us for nearly two years now having begun as a general assistant and progressed into an engineer. He has also recently achieved his tanker license.
Michael is a long-serving engineer and is highly experienced. He has been with our business for 3 years now and is a valuable member of our team. He has demonstrated continued commitment to great customer service. Throughout his time with us Michael has strived to increase his skill set and is now capable of undertaking most drainage tasks.
Neil has become an important member of our engineer team as he is always available to help an engineer whenever required.
Mark has been with the business almost from its very beginning! He has seen and done it all within the drainage industry and is currently serving as an engineer’s assistant, helping out with his extensive drainage knowledge.
Andrew has been a crucial member of our team since joining the business in 2015. He can always be relied upon to meet our customers’ demands night or day. Andrew has also shown commitment to his own development and has gained his tanker license since joining our business.
Noel takes a great deal of pride in always delivering great customer service. Our phone and social media is always buzzing with praise from our customers for his work. As a former miner he also tackles most of our excavation work.
Ryan hasn’t been in the drainage industry long but has shown a great attitude towards learning and has demonstrated a natural flair for CCTV survey work. Ryan’s drainage knowledge is improving every day and we're sure he will be an asset to the business for many more years. Ryan also holds an NVQ Level 2 in Plumbing and deals with all of our plumbing work.
Gavin has enjoyed a fantastic progression since joining our business. He initially joined us as an engineer assistant but is now one of our senior engineers and our plumbing technician. Gavin has demonstrated a fantastic attitude towards improvement since his arrival and has recently become our primary localised structural repair engineer.
Daniel joined the business in March 2015. Daniel has become a key member of the office team. He is responsible for CCTV survey reporting, quotes, and the management of all work received from Newport City Homes. Daniel also plays a pivotal role in the management of our day to day work received, liaising with clients and our engineers.
Daniel enjoys training in the gym and clean eating.
Craig started with the business in May 2012 as an engineer and spent the early part of his employment learning the hands-on side of the drainage industry. This training has served him well and he is now primarily responsible for managing the work conducted by our engineers. Craig is also responsible for day to day allocation of work to our engineers as well as the management of CCTV surveys and quotes.
Craig is a keen fan of his beloved Newcastle FC.
Dafydd joined our business at the start of 2014 and has since taken up the responsibility of dealing with all our tender applications, as well as a range of other day to day management responsibilities. Dafydd has transformed our franchise with his tender successes having won numerous contracts since joining the business, these include: