Local Homeowner Praises Metro Rod

29th January 2018 - in North East

We attended a domestic customers property for an emergency blocked drain and they had the following to say:

“Your engineer cleared our blocked drain at our home and did a first class job and was very polite and efficient”

Keith Davies - Domestic Customer Newcastle

Very Helpful

26th January 2018 - in North East

Our engineer Terry attended to a domestic property in Cramlington and was able to identify a collapsed drain; the customer was thrilled with our work and had the following to say:

“I would like to say that we have received a good service from your company, including the professional approach from the worker who came to inspect the drains and prompt service we have received from the office staff”.

Pam Middleditch, Domestic Customer Cramlington

Very happy with the service

20th December 2017 - in North East

Our plumber was at a job in Washington and the customer had the following to say:

“We were very happy with the service we received from your company. Please pass on our thanks to Jon who was extremely polite, efficient and did the job quickly and cleaned up afterwards. If I ever need your services again I would certainly want Jon to do the work”

Domestic Customer in Washington

If only all workmen could be like this…

29th November 2017 - in North East

Our engineer attended a house in Cramlington for an emergency blocked drain and had the following to say:

“The engineer did a great job, quickly and efficiently. He was polite and helpful and explained the problems fully. If only all workmen could be like this!”

Domestic Customer in Cramlington

A Credit to your Company

23rd November 2017 - in North East

We attended an Arnold Clark for a blocked ladies toilet and managed to resolve the issue for the customer minimising disruption to site.

” Ross Dawson visited our site as we reported an issue with our ladies toilets, he came on site and was very friendly. I showed him the issue,  . Ross worked very efficiently and without causing any disruption to our site. He was a pleasure to have working on site and a credit to your company.

Thanks for they quick solution. We hope we don’t have to use you again but if any issues do arise we will defiantly know where to come.”

Rebecca Dixon - Arnold Clark, Newcastle

No Fuss and Plenty of Good Humour

18th July 2017 - in North East

Just a little note of thanks for the sterling service provided by your two guys Geoff and Jon, they cleared the blockage and tidied up after themselves with no fuss and plenty of good humour.

Michael Kettle - HSBC, Cramlington

He Was a Lifesaver

18th July 2017 - in North East

One of your engineers attended a call to my property and I just wanted to say how helpful and pleasant he was. He completely went over and above his duty to assist me in what was an incredibly unpleasant job. Please pass on my thanks, he was a lifesaver!

Satisfied Metro Rod Customer

He did a marvelous job

6th April 2017 - in North East

Thank you for sending such an efficient and hard working engineer, he did a marvelous job.

Joan Offen - Domestic Customer
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