Just a quick note to say that Jordan was really great today. His attitude and technical ability were really exemplary. It was really nice that his emphasis wasn’t just on surveying drainage pipework and that he made an effort to find the leak for the client.
May I take this opportunity to compliment the whole team on a first-class provision of service in assisting me to carry out works efficiently (especially my recent e-mail interactions with Nicole which has left me in no doubt as to the status of all ongoing works.) Much Appreciated and Thank You for making my job easier.
Had Nathan from Metro Rod come to my home this afternoon, he has been very polite and helpful, after calling my housing association for a problem with my bathroom facilities, they sent the issue over to Metro Rod...
After a past flood and overflow of waste caused by a blockage in the main pipe, Nathan took the time to make sure I was reassured that it wasn't the cause and what the actual problem was and was sorted. Thank you Nathan 5 stars!
I just wanted to pass on some feedback - On Monday 7th Sept I had Tom from Metro Rod come out to my address in Fair Oak, Eastleigh. I just wanted to say that he was absolutely brilliant. He sorted our drains, but he was very professional and an absolute pleasure. My 2-year-old son was very interested in what he was doing and he was very sweet with him and was explaining what he was doing. A very lovely young man! Thank you!
"I would like to take this opportunity to say that both the young men who have been out to sort my drains have been great, very knowledgeable, helpful and efficient, I was very impressed by them both."
"Many thanks for the prompt call out to sort my aunts drain out. Will have no hesitation in recommending your services."
"Firstly please pass on my gratitude to your team this week, they came across really helpful and with my client also discussing directly with them unexpectedly showed great professionalism and gain full support from all that we have got the right Drainage company to help."
"The life saver Tom - Such a lovely polite man came to my house, he was very caring to the fact I had children in the property and told me about noise etc, was very professional and a real credit to his company"