We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

Carry on the excellent work

8th January 2017 - in Norwich

Please can you pass on my thanks to all your Staff and Engineers.

You have all been outstanding, your commitment, friendliness and professionalism are excellent and Metro Rod should be justly proud of you all.

Carry on the excellent work.

Attilio Amodio

Extremely helpful

8th January 2017 - in Norwich

"Your engineer was delightful and extremely helpful."

Domestic Client

Quick Response

8th January 2017 - in Carmarthen, Neath, Pembroke, Swansea

"I would just like to take this time to thank the two engineers who attended my house in the evening on such a quick response. Two polite men who represent the company well."

Mr Morgan

Absolutely fantastic

8th January 2017 - in Norwich

"Absolutely fantastic service, in 2 hours the engineer tackled a problem that three other drainage companies were unable to complete during almost an entire day's worth of work, and he didn't even stop to have a cup of tea despite us offering on many occasions! He just wanted to get the job done for as little money out of our pocket as possible."

Domestic Client

Amazing job

8th January 2017 - in Northamptonshire

“I would like to thank the engineers for all their efforts, they did an amazing job. They were committed and worked really hard to resolve my problem. I would recommend Metro Rod again in the future and will use them if I ever have another problem.”

Our engineers in attendance were Dean and Gareth.

Helen Jackson

Excellent service

8th January 2017 - in North East

We were called out to a site for a blocked sink, our engineer Lee managed to resolve the problem and ensure there were no leaks. The customer had this to say about our visit:

"I would just like to thank you for the excellent service we received this morning. Prompt efficient and courteous. Thank you. The tenant later came and said in all his years working on building sites he had never come across a cleaner tidier engineer"

Maintenance Network

A big thank you

8th January 2017 - in Gloucester, Hereford, Newport

This feedback was received via our facebook page by a resident at a property in Newport who required assistance with a blocked drain in her garden.

“A big thank you to your engineer for unblocking the drain in my garden, I was very pleased with his work, he didn't rush to get it done. He took his time and made sure that everything was unblocked, he even picked up all the mud off my garden path. I would highly recommend Metro Rod, thank you.”

Mrs Hanbury

Engineer turned up in the pouring rain and got our drains running

8th January 2017 - in Gloucester, Hereford, Newport

"I put in a late call on Friday evening to get someone to my property over the weekend, the boys at Metro Rod did all they could to get someone to attend my property on the evening that I called. They phone you back when they said they would - the engineer turned up in the pouring rain and got our drains running with minimal fuss, we would highly recommend their services to anyone else. The engineer also explained our problem to us in detail and how it could be prevented in the future"

Mr Jones

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