The services are excellent

7th January 2017 - in Cardiff

Metro Rod (Cardiff) were call out to Shahid Mehmood’s property and he left the following feedback –

Quality of Work – 5 Courtesy of Engineer – 5 Speed of Response – 5 Value for Money – 5 Appearance of Engineer – 5

Advice – For me the services are excellent.

Shahid Mehmood

Quality of Work – 5

7th January 2017 - in Cardiff

We attended Angela’s house after being called out to an external drain that was blocked, Angela left the following feedback –

Quality of Work – 5

Courtesy of Engineer – 5

Speed of Response – 5

Value for Money – 5

Appearance of Engineer – 5

Advice – To be honest nothing really….. provide a cup of tea to the customer? Only joking!

Angela Thomas

Great Service

7th January 2017 - in Cardiff

Our engineer attended for a blocked drain, this is the feedback we received from the customer:

Quality of work: 5 Courtesy of engineer: 5 Speed of response: 5 Value for Money: 5 Appearance of engineer: 5

“Great Service, will definitely use them in the future”

Nolan Transport

Great Guys

7th January 2017 - in Bury st Edmonds, Cambridge, Kings Lynn

We recently attended a Fish and Chip Shop in Ely and provided them with a CCTV survey; the business owner had some very positive things to say about us;

“Great service, great guys, you provided everything I wanted to do with the survey and more, thank you”.

It makes our day when clients say such nice things.

Fish and Chip Shop in Ely

Professional and Courteous

7th January 2017 - in Brighton, Canterbury, Maidstone

Engineers were professional and courteous. Job well done.

Colin Chin - Domestic

Thank you again

7th January 2017 - in Bournemouth, Poole, Portsmouth

“Thank you again for the swift service you provided on Tuesday, for the unblocking and cleaning of our drains.”

Mark Sers Centre Manager - Basepoint

Rated People – 5 out of 5 stars

7th January 2017 - in Bedford, Luton, Milton Keynes, Watford

“We had a short telephone conversation and the gentleman Carl was very helpful. He told me that the job sounded like it should really be done by my Local Water Authority as my drain was shared and I should not need to pay for anything. His useful tip saved me a lot of money and I am very grateful to him for his genuine honesty.”

Rated People – 5 out of 5 stars

Mr P Aylett

The staff are helpful, always cheerful, even in adversity

7th January 2017 - in Bedford, Luton, Milton Keynes, Watford

“We have used Metro Rod (Bedford) on many occasions over the years and find them to be very quick to respond to our requests for assistance. The staff are helpful, always cheerful, even in adversity. Metro Rod’s drainage engineers are highly skilled and work with the utmost integrity even when dealing with the most complicated/difficult of jobs. They have never taken advantage whilst invoicing proving to be honest and only charging for the work that has been carried out and no more.”

P.Chatfield - Central Bedfordshire Council
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