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Case Study

Planning and Communication in Action at a South Yorkshire Prison

  • Client: Amey Prison
  • Industry: HMP Service
  • Location: South Yorkshire

Effective Drain Mapping & Pipe Repair for HMP

The Challenge: Managing Drain Mapping in a Secure Environment

The site faced multiple drainage issues within a houseblock that remained occupied throughout the works. With several blocked areas and some inaccessible manholes, our team developed a detailed plan to carry out internal cleaning of eight key wash points, comprehensive CCTV mapping, and excavation to repair a collapsed 6-inch pipe located 2.5 metres underground.

Close collaboration with the establishment was essential, including coordination with site escorts to ensure compliance with all security requirements.

The Solution: Coordinated Drain Pipe Repair

Delivering a complex drainage solution within a secure and operational environment required careful coordination, clear communication, and thorough planning. The project demanded a sensitive approach to minimise disruption while ensuring safety and compliance with strict security protocols. To achieve this, we concentrated on:

  • Engaging Early: Clear Expectations and Secure Access

From the outset, engineers worked closely with the client to establish clear expectations around access, safety procedures, and project scope. This early engagement ensured alignment across all stakeholders and supported smooth delivery in a highly controlled environment.

  • Transparent Reporting: Informed Decisions at Every Stage

As issues such as blocked manholes and the collapsed pipe were identified, findings were communicated promptly. Transparent reporting enabled informed decision-making and reduced delays, helping the project remain on track.

  • Consistent Communication: A Strong Operational Partnership

Throughout the works, regular updates and close coordination with prison escorts allowed engineers to navigate security processes efficiently. This strong partnership ensured each phase of the project was completed safely, smoothly, and to the required standard.

The Outcome: Reliable Drainage Solutions for Prison Facilities

Thanks to proactive communication and meticulous planning, the project was delivered professionally, safely, and to a high standard. Regular updates and transparent reporting ensured the client was fully informed at every stage, supporting confident decision-making and smooth progress.

“I would like to extend my deepest gratitude to Richard and Taylor for their exceptional dedication, hard work, and outstanding contributions. Your relentless commitment, problem-solving brilliance, and teamwork have not only resolved a long standing issue here onsite but have truly set a standard of excellence.

Your efforts have not gone unnoticed, and the results speak volumes about your talent and perseverance. Thank you for going above and beyond, your work has made a remarkable impact, and we are incredibly grateful.”

Laura Rodgers, Site Supervisor at Amey Prison

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