Metro Rod Norwich

We are Critical Workers and are available to provide a fast, reliable and professional drainage service for commercial and domestic customers in all areas of Norwich and Norfolk

  • 24/7/365 Callouts
  • Emergency & Routine Drainage Services


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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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Welcome to Metro Rod Norwich

Blocked Drains in Norwich? We are able to provide a fast, reliable and professional drainage and plumbing service to all areas of Norfolk 24 hours a day, 365 days a year.

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We offer a wide range of specialist drainage solutions to meet the needs of our clients and have expanded and invested in our business around our customers’ requirements. Whether you are a homeowner with a blocked toilet or large business with complex drainage needs, you can expect the same high standards.

Our Services

About us

Metro Rod (Norwich), was founded in 2001 and has grown from one van to the current seventeen specialist vans and a combination tanker.

Health and safety is paramount within our business and our engineers take part in relevant training. The general assistants who join us also undergo training in order to gain the relevant qualifications to become fully qualified drainage and plumbing engineers.

“Our focus is on delivering an excellent service to all our clients day and night and resolving drainage issues with the least inconvenience to our customers as possible.”

– Jean O’Brien, Franchisee

Metro Rod Norwich work in the community

We are fully committed to serving our community and are involved in numerous sponsorships and outreach projects such as:

Christmas Shoebox Project

We have teamed up with Food and Beverage Buggies (FABB) to spread some cheer this festive season to those less fortunate.

We need your help to reach our target! Click here to download our flyer for more details

Metro Rod Action Shot

The Metro Rod Arena at the Nest

Metro Rod Norwich proudly supports the Community Sports Foundation. We just love these action shots taken at the Metro Rod Arena. Want to help us build The Nest? Click here for more info

How Metro Rod Norwich supported our local NHS Heroes

To show our appreciation we here at Metro Rod Norwich have been helping local NHS workers by doing what we do best… keeping their drains flowing. Between 25th of March and 1 August we offered free drain unblocks to NHS staff.

Find out more here

Read Our Testimonials

Metro Rod Norwich are dedicated to customer satisfaction. For your peace of mind, read the reviews above or take a look at our recent testimonials from satisfied customers.

Please Leave Us a Review

If you have recently had work carried out by Metro Rod Norwich , we would be extremely grateful if you left us a review on one of these networks.

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Contact Metro Rod Norwich

Call: 01508 535 127

Email: [email protected]

Or fill in the form above.

Stay Tuned

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This business expansion has been supported by New Anglia Local Enterprise Partnership, through the Business Resilliance and Recovery Grant Scheme.






Google My Business Rating

I am so pleased I am now looking at redoing my kitchen as well

I recently had a leak in my bathroom and the floor had to be pulled up to have it fixed. This prompted me to update my existing bathroom and I decided to choose Metro Rod Norwich as their quote was reasonable and I felt comfortable with Luk... Read moree and Joey working in my house. The office staff were really helpful from design to ordering it was all done for me, which made the process really easy. Even though there were various setbacks that were beyond Metro Rod’s control they kept me updated throughout the process and did everything possible to finish the work efficiently. They even helped me source a flooring contractor, and I am so pleased I am now looking at redoing my kitchen as well

Phil Was Awesome!

Thank you so much, Phil has just visited our property and was awesome! We are renovating a property and need to undergo investigative works as how to best place a new en-suite inline with existing drainage system. He was able to identify th... Read moree correct stack pipe and come up suggested quicker and cheaper options for us. He listened, was patient and has made a valuable contribution to our build.

Please also thank Kate in the office for her professional handling of our project.

Chris Jones - Norwich


Great Job Ben!

"Hello. Your engineer Ben just completed a job in Lowestoft to clear a blockage that caused the loo not to empty. He was courteous, and did a fantastic job.


 ... Read more

Metro Rod Norwich Engineers Are Polite, Helpful And A Pleasure To Have Around.

[caption id="attachment_16417" align="alignnone" width="768"] A recent customer took the time to write to us regarding our recent service. Take a look, to see what they said:-[/caption]


Dear Ms Symonds,


I write abo... Read moreut the work done at the above address and at the property next door. Both myself and my neighbour would like to thank your staff for the way they carried out there job. They were polite, helpful and a pleasure to have around, they explained what they were going to do, both myself and my neighbour live in sheltered housing and they treated us with respect and kindness, something that is rare these days, so again I want to say thank you to them, and to you for having such good staff.

Our Team

The Team

The Team

Trusted By

Norwich City Council Logo
University of East Anglia logo
Norwich City Football Club logo
Holiday Inn logo
Broadland Housing logo
Briar Chemicals
National Trust logo
City College Norwich Logo
Birds Eye Logo
South Norfolk Council Logo
Sanctuary Housing Logo
William H Brown logo
Anglian Water logo
Victory Housing Trust logo
The co-operative logo

Accredited By

Qms Logo
Exor Approved
Contractor Plus
Achilles Services Logo
Ecovadis Silver Award - Metro Rod
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)

Latest News

Wild Roots

29th March 2022

Tree Root Ingress   My name is Cat and I work in the Marketing team at Metro Rod (Norwich). I love to get out of the office and visit the engineers on site, especially when the weather is on my side! Todays visit was to a charming older property in...

The Metro Rod (Norwich) Inaugural Golf Day – 16th March 2022

2nd March 2022

[video width="940" height="788" mp4="https://www.metrorod.co.uk/wp-content/uploads/2022/03/The-Metro-Rod-Inaugural-Golf-Day.mp4"][/video]   Barnham Broom - Valley Course Thank you soo much for accepting our invitation to be part of our inaugural Golf Day. Banham Broom's Valley course is renowned in golfing circles as a challenging course with its abundance of water features. The Valley boasts an impressive...

Reducing our carbon footprint

17th January 2022

Going Greener! At Metro Rod (Norwich) we want to reduce our carbon footprint. Having reduced the paper we use in the office and implementing a paperless works management system, but we saw there are more ways to help the environment. Reduce, reuse and recycle We use a low carbon energy...