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Metro Rod Swansea

Local, trusted drainage engineers available for all drain repair, drain unblocking, CCTV surveying, septic tank, and pump issues. Metro Rod Swansea has you covered 24/7 365 days of the year throughout Swansea, Neath, Port Talbot, Carmarthenshire and Pembrokeshire.

Services in Swansea

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  • Drainage Care & Repair
  • Tanker & Septic Tank Services
  • Pump Maintenance & Repair
  • Drainage Surveys & Mapping

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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

Welcome to Metro Rod Swansea – your local commercial drainage and pump company, providing extensive solutions to the homes and businesses of Swansea and the surrounding region.

We are technical experts in a range of drainage and pump services, offering an all-year round, 24-hour emergency response service 7-days a week. No matter the problem with your drains or pumps, our expert engineers have seen it all and we will find the solution.

Metro Rod Swansea has been operating since 2011, based in Ystalyfera just outside Swansea, and have since built an excellent local reputation for customer service and technical knowledge. No matter the drainage problem, we’ve got you covered from Swansea to Pembrokeshire, including Neath Port Talbot and Carmarthenshire, and everywhere in between.

All of our engineers are fully trained to the highest level and are experts in the services we provide. We cover basic services such as blocked toilets, overflowing manholes and septic tank emptying for home owners and businesses. For our commercial customers the more technical works, such as drain rehabilitation and detailed CCTV camera investigation services, are where we excel. In order to keep pushing our expertise and remain at the top of our game, we now ensure our engineers are fully trained in pump maintenance and repair.

Our Services:

Customer Focused Drainage Services:

“Metro Rod Swansea are committed to providing a comprehensive range of high quality drainage and pump services to all of our new and existing customers. We pride ourselves on guaranteeing our clients a safe, professional and honest service day and night.”
[Gary Cleaves, Director.]

At Metro Rod Swansea, our customers come first and we pride ourselves on our very high standards of customer service. We’ve established a very high first-time fix rate that separates us from our competitors and ensures our loyal clients return to us time after time. Our office staff and engineers take care of our customers, from initial contact through to resolving any drainage problem and following up with reports and advice to ensure complete satisfaction. We understand the frustrations that can come from drain and pump failure, and the disruption this can cause to a company’s daily operation – our aim, always, is too minimise the effect and resolve the situation as soon as possible.  As a result, a high percentage of our business is from repeat customers and referrals.

Metro Rod Swansea are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.

Real-Time Updates for our Customers with Connect:

When it comes to work undertaken, our Connect portal provides you with instant visibility of the job status, details, and photos at your fingertips, so you’re never left having to chase for an update. We understand our commercial customers are busy enough and chasing for updates can be a frustrating task. Our Connect portal helps to minimise the admin involved, giving you real-time updates and job details to help minimise disruption, save time and money. Through the portal you can check the status of the job, view the description of the work, see job photos and even download the data for your own records. For your own personal and secure access, contact us today on 0800 66 88 00.

Investing in our Drainage & Pump Engineers:

We know our success is only possible via our engineers – they are our company face when meeting our customers and they are the ones that solves the problems onsite. That is why we heavily invest in our engineers from day one, and continue to upskill and re-train them on a regular basis. Their confidence, ability and expertise in being able to complete the job is what ensures our customers are satisfied and solutions are implemented to the highest standard. Each one of our engineers are DBS checked and appropriately insured, and then fully trained and all aspects of drain and pump care and repair – from high pressure water jetting, to pipe lining and patch repair, to pump maintenance and servicing. As part of the wider Metro Rod business, we hold various awards and industry accreditations, including Alcumus Safe Contractor and Achilles. So, if it’s unblocking a drain, repairing a broken pipe, conducting a detailed CCTV drain survey or anything in between, our engineers can provide the very best drainage solutions 24 hours a day, 7 days a week.

Industry Leading Drainage Technology and Reporting:

Metro Rod Swansea is committed to investing in the latest industry technology to ensure a safe and professional service is delivered to all our customers. Our reporting capabilities enable us to identify areas where costs are regularly incurred. Meaning we can recommend intelligent pre-planned maintenance solutions to reduce future disruption from drainage problems and drive savings by reducing the number of emergency call-outs.

Our continuous investment in the latest industry equipment and technology ensures a safe and professional service to all our customers. Our reporting tools and management information enable us to identify where costs are regularly incurred and areas causing recurring problems. Meaning we can propose intelligent drain maintenance solutions to help you save time and money by reducing the cost of emergency callouts and preventing future disruptions from drainage problems or failed pumps.

Contact the Metro Rod Swansea Team:

Email: [email protected]

Call: 01792 863923

Customer Reviews

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    Our Team

    Gary Cleaves

    Gary Cleaves

    Managing Director
    Luke Cleaves

    Luke Cleaves

    Operations Director
    Stuart Power

    Stuart Power

    Drainage Engineer
    Chris Williams

    Chris Williams

    Drainage Engineer
    Tom Lindley

    Tom Lindley

    Operations Manager
    Neil Dyer

    Neil Dyer

    Marketing Manager
    Scott Jones

    Scott Jones

    Drainage Engineer
    Kieron Battenbough

    Kieron Battenbough

    Drainage Engineer
    David Kelly

    David Kelly

    Drainage Engineer
    Julie Griffiths

    Julie Griffiths

    Admin Assistant
    Leyton Griffiths

    Leyton Griffiths

    Drainage Engineer
    Dafydd Williams

    Dafydd Williams

    Drainage Engineer
    Adam James

    Adam James

    Drainage Engineer
    Stephen Brown

    Stephen Brown

    Drainage Engineer
    Terry Griffiths

    Terry Griffiths

    Transport Manager

    Trusted By

    Tai Tarian Logo Website
    O 1261
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    Swansea5
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    Swansea4
    Swansea2
    Hale Logo
    Swansea1
    Swansea8
    Swansea9
    Xhqfnzf1 400x400
    3101333 Morgan Sindall
    Download
    Jones

    Accredited By

    Qms Logo
    Constructionline
    Achilles
    Exor Approved
    Contractor Plus
    Achilles Services Logo
    Ecovadis Silver Award - Metro Rod
    Cyberessentials Certification Mark Plus Colour
    Supply Chain Sustainability School Company Badge (6)

    Latest News

    CASTLE HERITAGE OF WALES – METRO ROD SWANSEA

    21st February 2024 Blogs, Company Updates, Local News, Services

    Wales is famous for it's castles, but did you know castle drainage in medieval times was a feat of engineering, utilising sophisticated systems to manage wastewater and rainwater. Drainage systems have come a long way since then but still have their faults and issues.

    SAVING CHRISTMAS WITH OUR BIG GREEN MACHINE AT METRO ROD SWANSEA

    6th December 2023 Blogs, Company Updates, Local News, Services

    Our brand new C120 Flexline Tanker will be out and about supporting businesses and homes across South-West Wales. We're available 24/7, 365 days of the year - including Christmas and New Years!

    Drainage Vans to the Rescue

    22nd March 2023 Blogs, Company Updates, Local News

    Metro Rod Swansea has a fleet of fully equipped drainage vehicles at the ready, including tankers and our drainage vans (as pictured) which are specially modified to include the latest technology and specialist equipment needed to tackle the full array of drain problems and emergencies.

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