Providing extensive drainage solutions to the homes and businesses of Swansea and the surrounding region.
We are technical experts in a range of drainage, tanker, and pump services, offering an all-year round, 24-hour emergency response service 7-days a week. No matter the problem with your drains or pumps, our expert engineers have seen it all and we will find the solution.
Metro Rod Swansea has been operating since 2011, based in Ystalyfera just outside Swansea, and have since built an excellent local reputation for customer service and technical knowledge. No matter the drainage problem, we’ve got you covered from Swansea to Pembrokeshire, including Neath Port Talbot and Carmarthenshire, and everywhere in between.
All of our engineers are fully trained to the highest level and are experts in the services we provide. We cover basic services such as blocked toilets, overflowing manholes and septic tank emptying for home owners and businesses.
For our commercial customers the more technical works, such as drain rehabilitation and detailed CCTV camera investigation services, are where we excel. In order to keep pushing our expertise and remain at the top of our game, we now ensure our engineers are fully trained in pump maintenance and repair.
We understand that drainage, tanker, and pump issues can arise at any time and that prompt action is essential to prevent further complications. That’s why we guarantee an unmatched response time and efficient, effective service that you can rely on, day or night. Whether it’s a simple blockage or a more complex repair, we have the skills, tools, and experience to tackle it with ease. Our range of local drainage solutions include:
Blocked drains can be a significant hassle, and DIY solutions often fall short. Metro Rod Swansea provide professional services to ensure your blocked drains are cleared effectively and efficiently, restoring proper drainage to your property.
Our high-pressure drain jetting service effectively clears blocked drainage systems by using powerful water jets to remove obstructions and buildup within the pipes. This ensures smooth and free-flowing drainage systems.
Metro Rod offers emergency drainage services across Swansea to address urgent drainage issues. Available 24/7, our emergency drainage services include clearing blockages, repairing pipes, conducting CCTV drain surveys, and performing drain cleaning. We cater to both residential and commercial clients, ensuring a prompt response to minimise damage and disruption. Our skilled engineers can efficiently diagnose and resolve drainage problems.
We specialise in high-quality CCTV drain surveys in Swansea and surrounding areas, perfect for understanding the drainage layout of your home or business. CCTV surveys are also a great way of finding the cause of common drainage problems so we can fix them first time, such as drain blockages, the location of a leak in a pipe, rodent intrusions, damage and cracks in drain pipes, as well as corrosion or wear & tear. Our professional team is committed to providing reliable and efficient services to meet all your drainage needs. Contact us to learn more about how our top-notch CCTV drain surveys can assist you.
Metro Rod offers tanker services in Swansea to provide efficient and reliable solutions for liquid waste management. Whether it’s septic tank emptying, grease trap maintenance, or gully cleaning, our tanker services are equipped to handle a wide range of liquid waste removal requirements for both residential and commercial properties. With a focus on environmental responsibility and compliance, our tanker services offer a dependable solution for safe and effective liquid waste management.
“Metro Rod Swansea are committed to providing a comprehensive range of high quality drainage and pump services to all of our new and existing customers. We pride ourselves on guaranteeing our clients a safe, professional and honest service day and night.”
[Gary Cleaves, Director.]
At Metro Rod Swansea, our customers come first and we pride ourselves on our very high standards of customer service.
We’ve established a very high first-time fix rate that separates us from our competitors and ensures our loyal clients return to us time after time. Our office staff and engineers take care of our customers, from initial contact through to resolving any drainage problem and following up with reports and advice to ensure complete satisfaction.
We understand the frustrations that can come from drain and pump failure, and the disruption this can cause to a company’s daily operation – our aim, always, is too minimise the effect and resolve the situation as soon as possible. As a result, a high percentage of our business is from repeat customers and referrals.
We take massive pride in the feedback we, and our engineers, receive from our customers. Whether commercial customer testimonials or reviews from domestic customers on Google and Facebook. Over the years we have received feedback from customers using a variety of our services.
Metro Rod Swansea are dedicated to customer satisfaction. For your peace of mind, why not take a look at our recent testimonials from satisfied customers.
When it comes to work undertaken, our Connect portal provides our customers with instant visibility of the job status, details, and photos at your fingertips, so you’re never left having to chase for an update.
We understand our commercial customers are busy enough and chasing for updates can be a frustrating task. Our Connect portal helps to minimise the admin involved, giving you real-time updates and job details to help minimise disruption, save time and money.
Through the portal you full transparency of job progress, you can check the status of the job, view the description of the work, see job photos, and even download the data for your own records. For your own personal and secure access, contact us today on 0800 66 88 00.
We know our success is only possible via our engineers – they are our company face when meeting our customers and they are the ones that solves the problems onsite. That is why we heavily invest in our engineers from day one, and continue to upskill and re-train them on a regular basis.
Their confidence, ability and expertise in being able to complete the job is what ensures our customers are satisfied and solutions are implemented to the highest standard.
Each one of our engineers are DBS checked and appropriately insured, and then fully trained and all aspects of drain and pump care and repair – from confined entry for those tight spaces, to high pressure water jetting, to pipe lining and patch repair, to pump maintenance and servicing, we ensure safety at all times.
As part of the wider Metro Rod business, we hold various awards and industry accreditations, including Alcumus Safe Contractor and Achilles to give our customers complete peace of mind.
Metro Rod Swansea is committed to investing in the latest industry technology to ensure a safe and professional service is delivered to all our customers. Our reporting capabilities enable us to identify areas where costs are regularly incurred.
Meaning we can recommend intelligent pre-planned maintenance solutions to reduce future disruption from drainage problems and drive savings by reducing the number of emergency call-outs.
Our continuous investment in the latest industry equipment and technology ensures a safe and professional service to all our customers. Our reporting tools and management information enable us to identify where costs are regularly incurred and areas causing recurring problems.
Meaning we can propose intelligent drain maintenance solutions to help you save time and money by reducing the cost of emergency callouts and preventing future disruptions from drainage problems or failed pumps.
Email: [email protected]
Call: 01792 863923
We cover all SA postcodes from Neath to Carmarthen, Swansea to Pembroke including Aberaeron, Ammanford, Boncath, Burry Port, Cardigan, Carmarthen, Clynderwen, Crymych, Ferryside, Fishguard, Glogue, Goodwick, Haverfordwest, Kidwelly, Kilgetty, Lampeter, Llanarth, Llandeilo, Llandovery, Llandysul, Llanelli, Llanfyrnach, Llangadog, Llangrannog, Llansaint, Llanwrda, Llanybydder, Milford Haven, Narberth, Neath, New Quay, Newcastle Emlyn, Newport, Pembroke, Pembroke Dock, Pencader, Pontardawe, Port Talbot, Saundersfoot, Swansea, Tenby and Whitland.
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