The annual Metro Rod Conference took place in November 2017 at the 5* resort of Celtic Manor, Newport. This is a chance for Franchises, staff alongside suppliers to get together and discuss exciting changes in the business and also to celebrate successes.
The day kicked off with some presentations from key staff members. Managing Director of Metro Rod, Peter Molloy shared the vision for the company in the coming months and years, Followed by the unavailing of the new van re-design. Watch this space for our new vans on the roads of the North East!
Honoured ‘Two’ Receive the Awards
Metro Rod North East was honoured to receive not one but two awards. For Best Social Media 2017 and Engineer of the Year 2017!
Tricia Craig, our Managing Director was thrilled to collect these two awards on behalf of her team.
The Best Social Media Award is thanks to Amy and Tricia who take care to post engaging content throughout the year for customers and our followers.
The second award that we won was Engineer of the Year. This was for our long-standing staff member Derek Whittle he has been an engineer for over 10 years. Derek recently demoted himself to a second man as well as general assistant as he is nearing his retirement. Derek is a huge support to our team. His knowledge is invaluable. Derek helps to train new starters and ensures that they all know the maintenance we complete for our customers. He always goes beyond our expectations to give the customer the best possible service including being extremely thorough.
Derek didn’t know he had won the award or that he was even nominated for the award! We managed to get him to the conference telling him it was a treat for his long service and were excited to see his reaction to winning such a prestigious award. Unfortunately, the morning of the awards dinner, Derek slipped and fell in the shower breaking a rib! He ended up in a local hospital and missed the full award show. Derek kept in good spirits and Tricia visited him in hospital the following day to give him his award and a bottle of Champagne.
Don’t Panic he has made a full recovery and is now back to work helping our team in the North East.