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Your Local Drainage & Civil Engineering Experts in Dorset & Portsmouth
Metro Rod Dorset & Portsmouth provides specialist drainage, pump and civil engineering services across Bournemouth, Poole, Christchurch, Weymouth, Lyme Regis, Sherborne, Gillingham and the surrounding areas. Supporting commercial, industrial and residential customers, our local teams are available 24/7, 365 days a year to respond to drainage emergencies, infrastructure failures and planned project requirements.
From blocked drains and CCTV surveys to pump station maintenance, tanker services and septic tank emptying, we deliver a complete range of drainage solutions designed to keep assets protected and operations running smoothly. Our civil engineering teams also undertake drainage excavations, sewer repairs, pipe replacements, manhole repairs, groundworks and drainage infrastructure upgrades across Dorset and Portsmouth. Using advanced diagnostic equipment and proven repair techniques, we identify problems quickly and provide effective, long-term solutions. We’re proud of our rapid response times, high first-time fix rates and professional service that helps minimise disruption for our customers.
Whether you’re managing a commercial property, industrial site, housing development or public sector facility, contact our Dorset & Portsmouth team today on 01202 163716 for expert support and a rapid response.

Drainage Services in Bournemouth
- Clearing blocked drains
- CCTV drain surveys and inspections
- Drain repair and excavation
- Tanker services for waste removal and flood extraction
- Pre-planned drain maintenance (PPM)
- Septic tank emptying and cleaning
- Plumbing services
- Drain and asset mapping
- Grease trap emptying and FOG management
- Pump services, including installation, maintenance and repairs
Civil Engineering & Civils Services in Dorset & Portsmouth
As well as drainage services, Metro Rod Dorset & Portsmouth delivers a wide range of civil engineering and groundworks solutions across the region. Our experienced civils teams carry out drainage excavations, sewer and pipe repairs, drainage installations, manhole construction and repairs, pipe replacements, reinstatement works and wider drainage infrastructure improvements.
We work with businesses, local authorities, housing associations and contractors on both planned and reactive projects, providing practical, cost-effective solutions that prioritise safety, compliance and quality. Whether responding to a collapsed drain, supporting a redevelopment project or delivering essential infrastructure upgrades, our team manages the work from initial investigation through to completion.
Our civil engineering capabilities enable us to tackle complex drainage defects that cannot be resolved using no-dig techniques alone, providing customers with a complete end-to-end solution from diagnosis to repair. Call Dorset & Portsmouth team today on 01202 163716 to discuss your project.
See how we’ve helped customers across Dorset & Portsmouth with complex drainage and civil engineering projects:
Case Study: Grease Trap Cleaning and Commercial Drainage Services in Dorset

This case study demonstrates how Metro Rod Dorset & Portsmouth combined grease trap cleaning and specialist Picote technology to resolve persistent drainage issues at a commercial kitchen. By replacing ageing infrastructure, restoring full flow and improving access for future maintenance, our engineers delivered a reliable, long-term solution that will help minimise the risk of recurring blockages.
Read the full case studyCase Study: Collapsed Drain and Clay Pipe Repair in Poole

Our local drainage engineers were called to a social housing property in Poole, to investigate recurring blockages caused by a damaged clay pipe and collapsed drain. Using CCTV drain surveys, excavation works, and targeted pipe repairs, the team successfully restored the drainage system and prevented further disruption.
Read the full case studyCase Study: Cesspit Replacement and Septic Tank Installation in Dorset
This case study explores how a rural Dorset property transitioned from an ageing shared cesspit to a modern wastewater management system. The project involved extensive civil works, including drainage rerouting, pump chamber installation, specialist pipework installation, and the construction of a new septic tank and drainage field designed to support the property’s long-term requirements.
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Metro Rod Dorset & Portsmouth has been a family-run business for more than 20 years, now owned and operated by drainage specialists Richard and Pippa Aaron. What began with just two vans has grown into a fleet of 10 vans and three tankers, supported by a dedicated local team all working towards one goal: delivering first-class, professional drainage services for homes and businesses across Dorset.
Our engineers are employed from local towns and villages throughout Bournemouth, Poole and the surrounding Dorset areas. Fully qualified, DBS-checked and experts in their field, they provide a reliable, knowledgeable service you can trust. They also undergo regular internal and external training, from high-pressure water jetting to confined-space work and pump station maintenance, ensuring they continue to deliver industry-leading standards.
We’re proud to hold respected accreditations across the Metro Rod group, including Alcumus SafeContractor and Achilles, and every engineer carries a valid CSCS card. Our commitment to excellence has also been recognised nationally, with the team winning both ‘Engineer of the Year 2022’ and ‘Entrepreneur of the Year 2022.’
Technology and Reporting
At Metro Rod Dorset & Portsmouth, we’re not there to just fix the problem; our investment in the latest technology and reporting tools can help your business or home remain free from future disruption with intelligent, informed recommendations for planned drain maintenance. Regular drain cleaning, pump servicing and interceptor emptying are just a few of the maintenance services which, if implemented, will not only prevent the risk but also save you money by reducing the need for emergency call-outs and downtime on your site.

Civil Engineering & Civils Contractors in Dorset & Portsmouth
Need experienced civil engineering contractors in Dorset or Portsmouth? Metro Rod Dorset & Portsmouth delivers a wide range of civils services, including drainage excavations, reinstatement works, sewer repairs, pipe replacements and infrastructure improvements for commercial, industrial and residential customers. Our skilled teams provide safe, efficient and fully compliant solutions tailored to the needs of each project.Looking for reliable civil engineering support? Contact Metro Rod Dorset & Portsmouth today to discuss your project with our local civils specialists.
Drainage Excavations & Infrastructure Solutions
When drainage systems fail, excavation is often the most effective route to a lasting repair. Our civil engineering teams carry out drainage excavations, sewer replacements, utility installations, manhole repairs and underground infrastructure upgrades across Dorset and Portsmouth. Combining specialist expertise with modern equipment, we deliver high-quality repairs and installations while keeping disruption to a minimum.Need help with an excavation or infrastructure project? Get in touch with our Dorset & Portsmouth team to find out how our civil engineering services can support your requirements.
Metro Rod Dorset & Portsmouth in the Community
As well as helping local people with their drainage needs, here at Metro Rod Dorset & Portsmouth, we always look to help in local community projects and events.

We proudly supported Dorset’s premier music festival, Dorset Fest 2022.
Connect Portal
Our customer portal, Connect, is available to help you see the work undertaken. Rather than waiting on the phone for an update, you can instantly access the information required. Connect puts the job status, details, photos and invoicing information at your fingertips.
Watch video to learn more about the portal:
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Customer Reviews
Here's what our customers say about us
I had the pleasure in meeting one of the team, for an Urgent Job in Wincanton, Metro Read more
What a fantastic team! I can't recommend Metro Rod in Bournemouth highly enough. Thank you to everyone Read more
I had to cull you out as I had a Blocked drain I am very happy Read more
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