Emergency helpline: 0800 66 88 00

Social Housing

Metro Rod is one of the UK’s largest drainage companies and trusted by many social housing associations. We offer a range of emergency and planned drainage services 24/7/365.


Contact us today for a quote and free site assessment

  • UK-wide support from local engineers
    UK-wide support from local engineers
    Our experts are in your area and ready to respond. Click here to find your nearest drainage specialist.
  • 24/7/365 emergency callouts
    24/7/365 emergency callouts
    There’s no good time for an emergency, but our engineers are on hand to help, day or night. Call us on 0800 66 88 00
  • Always one of the fastest to reach you
    Always one of the fastest to reach you
    Your problem is our priority, and with engineers only an hour's drive away from 85% of commercial properties we can provide a speedy response.
  • Friendly & approachable professionals
    Friendly & approachable professionals
    Our highly qualified engineers put you and your business first to provide you with exceptional service.
  • 40 years of proven technical ability
    40 years of proven technical ability
    Our decades of experience mean we're experts in maintaining your drains with a wealth of technical knowledge to resolve any problem.

Experts in Drain Maintenance

With more than 450 qualified drainage engineers, Metro Rod has the resources to offer fast response times and high-quality services. We understand the drainage challenges and demands that social housing organisations face. From keeping your tenant’s happy to reporting on the frequency and cost of maintenance services, our expertise in the industry allows us to tailor our approach to suit the needs of each customer.

Accredited By

Qms Logo
Exor Approved
Contractor Plus
Achilles Services Logo
Ecovadis Silver Award - Metro Rod
Cyberessentials Certification Mark Plus Colour
Supply Chain Sustainability School Company Badge (6)

Commercial Drainage Solutions for the Social Housing Sector

Metro Rod has one of the broadest portfolios of services of any national drainage contractor. We provide a full range of commercial drainage services for the social housing sector, including:

Managing a portfolio of properties can be difficult, juggling multiple requests and responsibilities all at once– so when you receive a call from your tenant telling you there is a blocked drain or burst pipe, it can disrupt your usual day to day activity.

Blocked drains and burst pipes can be an occupational hazard, if not dealt with quickly and effectively. They can cause inconvenience to both you and your tenants, result in high costs and lead to dissatisfaction among tenants if it begins to disrupt their living habits. Fortunately, we are here to help!

With over 35 years’ experience in the sector, we understand the requirements of social housing. We are responsive and deliver our services with minimal disturbance to residents, alleviating any stress for your tenants and letting your usual activity resume.

Experienced in Management Systems, Pricing and Enhanced Reporting Tools

We understand the need for the correct pricing systems and reporting tools to be used. At Metro Rod, we have knowledge of using third party systems that are unique to individual housing associations and have also developed our own reporting tools to give you a transparent view of all work undertaken.

This enhanced reporting shows you where costs are incurred and allows us to recommend intelligent solutions to reduce drainage problems and drive savings. Our ability to seamlessly use SOR (Schedule of Rates) codes, integrate with your internal systems and enhanced reporting tools is what makes Metro Rod the preferred drainage contractor for many social housing associations.

Why Metro Rod?

With our expertise and experience in providing drain cleaning and maintenance services to the social housing industry, Metro Rod has gained a reputation as a trusted brand within the sector. Providing a 24/7/365 service across the UK, our fully qualified engineers are available whenever you need them.

You can trust Metro Rod to solve your emergencies and work professionally to not only reduce disruption at your premises but to provide the highest level of customer service. Our investment in the latest technology can also help you minimise future reactive call outs by identifying recurring issues and advising on low-cost planned maintenance options which keep emergencies and disruption at bay.


Metro Rod is proud to hold industry accreditations and memberships such as Construction Line Gold and Alcumus Safe Contractor. All our expertly trained engineers carry CSCS (Construction Skills Certification Scheme) cards and regularly undergo industry and company training. Ensuring they operate at the highest possible standard and provide you with not only a drainage solution but the customer service and expertise you can rely on.

To view our full list of accreditations and training, click here.

Contact Metro Rod

You can talk to your local Metro Rod construction & groundworks drainage specialist by visiting our Find Your Local Service Centre page. We are always happy to arrange a free site visit and a no-obligation quote for any work you might need.

Alternatively, if you require more information on how we can help you with all your drain cleaning and pump maintenance needs, contact us on 0800 66 88 00.

Contact us today for a quote or to arrange a free site-visit

You can also contact our 24/7 emergency helpline on 0800 66 88 00.

0800 66 88 00 Make an Enquiry