Dedicated Drainage Engineer’s Feedback

20th August 2018 - in North East

“I cannot recommend Ross enough – He was extremely thorough and clearly very dedicated.”

Great Job Ross!

Domestic Customer - Jesmond

Thanks to the enginner who performed a miracle!

17th August 2018 - in York

I just wanted to pass on our thanks for a fantastic job done in retrieving my drain rods which had got stuck. We had anticipated having to excavate the garden to get them out but you managed to get them out using the high pressure hose with no damage to the garden whatsoever. Please pass on our thanks to the engineer who performed the miracle itself, and to all the backroom staff who coordinated everything and answered our emails and phone calls in a swift and friendly manner.

Mr Ward - Ripon

Reliable Plumbers who get on with the Work

16th August 2018 - in North East

It took a few hours I don’t know exactly but I do know that METRO ROD is now my chosen company for all plumbing work. Jon and Johnny are excellent ambassadors for the company and I certainly recommend their services to anyone needing reliable plumbers who quietly, efficiently and professionally get on with the work

Tidiness:10              Reliability: 10

Courtesy: 10            Workmanship:10

Domestic Customer - Ashington

Does exactly what it says on the tin

16th August 2018 - in North East

“Arrived at agreed time very good service at an agreed price.”

Tidiness:10              Reliability: 10

Courtesy: 10            Workmanship:10

Domestic Client - Morpeth

Pleasant Plumbers

16th August 2018 - in North East

“Brilliant work! An efficient job by pleasant plumbers.”

Tidiness:10              Reliability: 10

Courtesy: 10            Workmanship:10

Domestic Client - Bedlington

A Credit To Your Company

16th August 2018 - in North East

Just a quick message to say the 2 lads who did some work in my shop today were fantastic Ross and Reece. It was a horrible job but they never complained. There a credit to your company.

Commercial Customer- Newcastle

Another happy customer at Metro Rod North Midlands & Worcester!

13th August 2018 - in Stafford, Stoke-on-trent, Wolverhampton, Worcester

On 06/08/18 we completed works for one our clients. Our engineer responded to the emergency, and on arrival on site discovered a manhole blocked with wipes. The blockage was cleared by means of high pressure water jetting.

Following the call out we received some lovely feedback via the insurance company, from the owner of the property

“We have just spoke to the policyholder and she’s asked me to mention to you she’s extremely happy with your work and said the contractor that went out to her was a credit to the company”

We are glad that we receive such lovely feedback from our customers about the service we provide.

Beds

Central Bedfordshire Council Praise Metro Rod

10th August 2018 - in Bedford, Luton, Milton Keynes, Watford

 

The Metro Rod Bedford team have always:

. Been polite and helpful on telephone

. Kept their appointments on time

. Provided quotations with explanations discussed fully with client, along with alternative options as required

. Completed work satisfactorily and site cleared sufficiently

. Sent follow up reports in a timely manner along with photos – extremely helpful

 

E Williams – Technical Officer

Facilities Asset Management

Central Bedfordshire Council

August 2018

See all our Checkatrade Reviews here.

 

 

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