14th August 2019 - in North London

We received some feedback for our engineer Harry today via the National Web Enquiry page managed by our Support Centre.


"He did a top job to unblock my toilet. Great customer service from Harry. 

Regards, Jim"


Always a pleasure to receive feedback regarding our engineers and the service they provide to our customers.



14th August 2019 - in North London

Nathan come to our property for a leak under the floorboards. He was efficient and resolved the stressful situation quickly.

He was also very polite, great service.

Thanks to Nathan

Nicholas Moore, Edmonton N9

Busy B&B with Blocked Drain leaves 5 star review.

13th August 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We had an emergency call out from a busy Bed and Breakfast owner in Guilsfield Powys. He had a full house and all of a sudden his Drains Blocked up. We attended as soon as we could and managed to get everything flowing again. The owner left this nice little review:-

"Many thanks for the excellent service of Friday morning it was very much appreciated. The engineer Tom Emberton got everything working normally again. Best wishes."

Its the busy time of the season for a lot of Hotels and Bed & Breakfast owners and Blocked drains can cause big issues with Customers. Here at Metro Rod Mid Wales and Shropshire we can provide everything necessary to keep your drains clear and running, Call us on 01938554050 or E-mail us on [email protected] we are more than happy to answer any questions.

Extremely professional and very patient

13th August 2019 - in Birmingham

"I would like to take a moment to express my thanks to Metro Rod for organising the response to our call-out at such short notice.

I wish to highlight your operative who attended site, he was extremely professional and very patient with what turned out to be a particularly difficult blockage to remove. Regardless, Jimmy persevered over the course of several hours and succeeded in removing a substantial amount of material, and we now have a free-flowing pipe.

Please pass on our thanks to him."

Birchgate Contracts & Consulting

Patience and Attitude is 1st Class!

13th August 2019 - in West Yorkshire

"Your engineer (Terry) is an absolute credit to you. His work, patience and attitude is absolutely 1st class."

Bayford Oil

Great operatives at Metro Rod West Yorkshire

12th August 2019 - in West Yorkshire

"Used for years on various jobs. Always reliable and get the job done... Great operatives and back-office team who just "get" what's needed."

Chris White, Restaurant Support Manager.

“Minimal Inconvenience”

12th August 2019 - in Macclesfield, Manchester

"Great services at 11pm. Fast and got the job done causing minimal inconvenience. Big thumbs up and thank you Josh for your help. Highly recommend!"

Mrs Nasiran

Two Smashing Blokes

9th August 2019 - in Birmingham

"Bradley and Lewis have done a cracking job. Two smashing blokes. Thank you."

Gary Greenfield - Baskerville House, Birmingham

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