John was very professional , polite and worked efficiently to resolve our drain blockage. He called to say he was on his way and from start to finish, we were very happy. 5 star service from Metro Rod North London!
Really impressed with Metro Rod, they were available to come out quickly, listened to my issue, listed a variety of potential solutions (of varying costs from reasonable to more substantial) and also gave advice on what steps I should take first before I spend lots of money on a solution that could be dealt with in other ways. There was no pressure to sell me the most expensive solution, where a cheaper solution might do the same task. With expert experience from the water industry, you can trust they know what they are talking about. If I need to go ahead with substantial works, I would definitely feel comfortable to go with Metrorod.
Just had Alex out to help with a blockage. He kept us updated with when he was arriving, clearly explained the issue and even helped clean some of the overflow in the cloakroom.
Amazing service from Mark, came out to do an emergency repair in the early hours and was really helpful.
Your engineers Neal and Jack came out today to remove a root and do some repairs. Both guys were lovely, friendly, informative, chatty and professional. Thanks to both for hopefully solving the drainage issues here, much appreciated.
Had a difficult drainage problem which the Metro Rod engineers dealt with in a skilled manner. No fuss, just sorted out the drains, leaving everything clear and working properly. Would highly recommend.
What a brilliant service! Kept up to date as to when the engineer would be arriving and the engineer was so polite and efficient. He even took off his boots so as to not dirty or mark the carpet. Would highly recommend and I would use company again. Five star service!
Just a quick note to say that Jordan was really great today. His attitude and technical ability were really exemplary. It was really nice that his emphasis wasn’t just on surveying drainage pipework and that he made an effort to find the leak for the client.