Great customer service

26th April 2019 - in Blackburn, Blackpool, Bolton, North Manchester, Preston, Wigan

Friendly, helpful staff. 24 hour service, great customer service!

 

Kelly Hill

Wigan

“Can’t Fault Metro Rod Manchester”

25th April 2019 - in Macclesfield, Manchester

“Can’t fault Metro Rod on this visit. Blocked toilet drain. Josh was polite and soon cleared the problem. This was covered by my Emergency Home Insurance cover. Reported it late afternoon, probably too late for a visit that day, but communication was good and they arrived as promised early the next morning. Now awaiting a quote for a CCTV survey. Josh gave me informative info regarding the survey.”

Mr Gaskell

Mother’s Day catastrophe averted in Frome!

24th April 2019 - in Bath, Bristol, Trowbridge

When blocked drains in a garden in Frome threatened to ruin a peaceful Mother’s Day celebration Metro Rod Bristol saved the day!

“Best Mother’s Day present were my drains being sorted by the amazing Dave from Metro Rod Bristol, thank you so much!  The office kept me informed of his ETA so I could relax in the knowledge that the problem would be resolved.”

MR H, Frome

“Efficient, knowledgeable and courteous”

24th April 2019 - in Bath, Bristol, Trowbridge

We were called out on an emergency to a blocked wash basin, shower and toilet in Bristol.

“Tony was efficient, knowledgeable and courteous, he got to the bottom of the problem quickly. This call was an emergency and Tony came out within a few hours, we would use Metro Rod again”

 

Mrs R, Bristol

Local Caravan Park gives 5 star review For Blocked Drains!

23rd April 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Over the Easter Holidays we received quite a few calls around Mid Wales and Shropshire which kept our engineers busy. One call came in from a very popular local Caravan site where a number of Caravans were complaining of Blocked Drains, Our engineer was on site as soon as he could be a proceeded to clear the Drains. The customer left this great review:-

Hidden Valley ReviewIf you are the owner of a Caravan site Metro Rod Mid Wales and Shropshire can offer many different options for any drainage issues on your site. Give us a call and speak to our experienced staff on 01938554050 or E-mail us on [email protected]

Highly Satisfied

17th April 2019 - in Central London

Central London customer Azhar Chiragdin was delighted with the service offered by Metro Rod’s Tony Gallagher

We had a blockage in the kitchen sink which was in a difficult place to access in the drainage pipe. Tony Gallagher from the company did a thorough job in clearing the blockage. He was courteous and worked as a perfectionist. Highly satisfied with his work and a credit to the company”

 

Blocked drain London logo

Blocked Shower Gets a 5 star review for Metro Rod Mid Wales & Shropshire.

15th April 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We received a call From Welshpool Medical Centre where they had a Shower that was gurgling in an upstairs suite. This was connected to a stack pipe across the room. Our engineer flushed the toilet and the water level began top rise. We followed the stack pipe down into the car park and in the disabled users parking bay where we found multiple manholes blocked. We High water pressure Jetted and managed to restore full flow and everything was flowing well. The customer left us this review:-

“Brilliant service, done with a smile!! Tom and Daley came and cleared a gurgling shower and blocked toilet all coming from the Doctors surgery disabled parking bay. They were quick, clean and out of site with everything flowing fine, They explained everything they had done! We will definitely use them again!”

Well done to our engineers on another great review!

Customer Compliments passed to the Head office!

15th April 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We had a great review come through to us from Metrorod Head Office, Where a customer had rang up and wanted to Share some feed back from a job we had recently Attended. It read:-

“The customer had called to pay his bill this morning. He was full of praise for the engineer that went to site. He advised that we attended the same day, we were very efficient, professional and couldn’t thank both the engineer and the company enough.”

We had attended a blocked toilet and found that it had been blocked with a toilet rim block holder which had come loose and wedged itself in the U bend. Our engineer managed to clear it and we have another happy customer.

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