Customer Testimonials

HIGHLY SKILLED AND VERY COMPETENT

18th September 2020 - in Birmingham

I would like to say: “Thank You” for organising the visit with such competence, kindness, care and diligence: all of which is much appreciated.

I found Simon to be a highly skilled professional: knowledgeable, interested and competent.

And he not only provided an outstanding Service but he did so in a way that was pleasant, reassuring and helpful to the customer.

I am extremely impressed by the high standard of professionalism and human kindness which I have experienced in my contact with Metro Rod Birmingham. I was visited in 2017 by another of your engineers, Mr Jimmy Reid, and, again, I found the same high standard of professionalism, care and pleasantness.

You are to be congratulated and may you continue to flourish.

With my renewed thanks, best wishes and kind regards.

VERY GOOD SERVICE

10th September 2020 - in North London

Very good service received from above engineer. Unblocked the sink,quickly and thoroughly. Did not make any mess in the process and returned items to the cupboard under the sink that he had removed to gain access to the u-bend. Was also pleasant and professional on his manner.

EXCELLENT SERVICE & COVID SAFE

10th September 2020 - in North London

Nathan was very friendly and professional, explained what he was doing and tidied up. Pleased & a really efficient service.

VERY PROFESSIONAL, AN ABSOLUTE PLEASURE…

10th September 2020 - in Southampton

I just wanted to pass on some feedback - On Monday 7th Sept I had Tom from Metro Rod come out to my address in Fair Oak, Eastleigh. I just wanted to say that he was absolutely brilliant. He sorted our drains, but he was very professional and an absolute pleasure. My 2-year-old son was very interested in what he was doing and he was very sweet with him and was explaining what he was doing. A very lovely young man! Thank you!

BEST SERVICE FROM A DRAINAGE COMPANY BY FAR!

27th August 2020 - in North London

We had relatively serious fat and oil blockage in our kitchen/washing machine pipes.
Ben Mears from Metro Rod came round at very short notice, called me up the day before to arrange a preferred date and time, then again the next morning when he said he would call to let us know his ETA. Much better service and organisation than we'd had before with Dyno-Rod.
Ben was perfectly on-time and got straight to work after I explained what I thought it might be. He was quick and efficient, and to top it off, just a hugely pleasant, polite and personable guy! Definitely the type of person I'd go for a beer with. He made me feel comfortable and got the work done while I was attending to my own work in another room.
He kept me updated, let me know when he was coming and going, and just got the job done, quick clean-up and on to the next job after a quick chat.
Highly recommended trade professional and company. I would ask our landlord to get Metro Rod again should we have any further problems like this.

AMAZING SERVICE, HIGHLY RECOMMENDED

27th August 2020 - in North London

Amazing service, gentlemen came and fixed our problem, highly recommended. Thank you for a lovely service!

Excellent Facilities Management Service

18th August 2020 - in Mid-Wales

Many thanks for the excellent service provided by Metro Rod. The site team have been exceptional along with superb support from your back office staff.

EXCELLENT SERVICE

13th August 2020 - in North London

Nathan attended our site for a Air Lock. Friendly, excellent service, very pleased with air lock issue all resolved.