Customer Testimonials

“Cheerful Throughout”

30th September 2019 - in Macclesfield, Manchester

"I'm writing to provide feedback on one of your engineers that attended a drain issue at my mother's property in Prestwich, Manchester, a couple of weeks ago.

The engineer was called Danny Hitchen and he was excellent. He attended promptly, and quickly assessed the situation. Despite the difficult conditions, he was cheerful throughout, provided confidence that he would be bale to resolve it, and true to his word. he was able to sort the issue that evening - much to the relief of my 91 year old mother.

He was able to clearly explain where he thought the problem was, and then work methodically using a variety of tools to locate and then rectify the problem. He is a real asset to your organisation. Following his visit, I would have no hesitation in recommending your company to family and friends should they have a drainage issue in the future. I would be grateful if you could pass on my thanks to him. Best regards."

“I’ll Use Again!”

17th September 2019 - in Macclesfield, Manchester

"Really pleased with Tony from Metro Rod. He came out the same day and sorted the problem. (I was clearing the channels on my septic tank and got the rods stuck). They charge for the first hour, then each half an hour after. He did the job with time to spare so cleaned the rest of the system for me. Very professional, I'll use these again next time!"

“An Asset to Your Firm”

17th September 2019 - in Macclesfield, Manchester

"Those two gentlemen (Danny & Jimmy) did a job at my house today, and I would like to inform you that both of them did a very good and thorough job. Both guys are extremely polite and are an asset to your firm."

“The Guys Were Brilliant”

11th September 2019 - in Macclesfield, Manchester

"I would just like to say a big thank you to Danny Hitchen and Tom McGrail. Both attended the building on Friday then quickly located the source of the problem, immediately started a clean-up, put a temp fix on the cracked pipe and then fully disinfect the area and reported what's needed to make good on a follow up visit. On a Friday afternoon with the city centre hosting a big protest, the guys were brilliant. Please pass on my thanks to them both."

“Pleasant to Deal With”

11th September 2019 - in Macclesfield, Manchester

"Tony came out to my house yesterday to sort out a horrendous blockage in the internal pipework. He sorted it all out, left everything vert clean and tidy, and as very pleasant to deal with."

“The 4th Emergency Service!”

11th September 2019 - in Macclesfield, Manchester

"I just want to say a huge thank you to Tony and Metro Rod. Due to his knowledge, he spotted a problem with our sink after fixing our blocked toilet and pulled out a baby wipe that was in the stack. We probably would have had another blocked system again if he hadn't noticed. Tony and Metro Rod truly are the 4th emergency service. Thanks again."

“Brilliant Service!”

4th September 2019 - in Macclesfield, Manchester

"I was really happy with the service I received from Michael at Metro Rod Manchester. He arrived within an hour of my call on a Saturday evening and worked in the dark and rain until the problem was resolved. He cleaned up after the job leaving no mess at all. Brilliant service!"

“Exceeded Our Expectations”

27th August 2019 - in Macclesfield, Manchester

"My family has just had on of your engineers; Danny over to fix a blocked drain. I would like to say that he exceeded our expectations and has gone above and beyond what was required. He dealt with the situation promptly and was professional throughout. Please pass on our thanks."