Customer Testimonials

Two more 5-Star rated “Jobs well done” in Central London

2nd October 2019 - in Central London

Metro Rod came out to resolve a blockage issue in kitchen sink. Tony and Tony came prepped and were able to take a look and resolve the issue quickly using their equipment. It was done within 30min or so from arrival and I was able to get back to work without major delay.

Thanks for the resolution :)

whilst Customer Hocine Fouchal  states:

Paul Gallagher was brillant, came in with a smile and he left with a big smile on our faces. Job well done. Thanks

“Cheerful Throughout”

30th September 2019 - in Macclesfield, Manchester

"I'm writing to provide feedback on one of your engineers that attended a drain issue at my mother's property in Prestwich, Manchester, a couple of weeks ago.

The engineer was called Danny Hitchen and he was excellent. He attended promptly, and quickly assessed the situation. Despite the difficult conditions, he was cheerful throughout, provided confidence that he would be bale to resolve it, and true to his word. he was able to sort the issue that evening - much to the relief of my 91 year old mother.

He was able to clearly explain where he thought the problem was, and then work methodically using a variety of tools to locate and then rectify the problem. He is a real asset to your organisation. Following his visit, I would have no hesitation in recommending your company to family and friends should they have a drainage issue in the future. I would be grateful if you could pass on my thanks to him. Best regards."

TOM IS KIND, THOUGHTFUL, PATIENT…

26th September 2019 - in Southampton

'TOM IS KIND, THOUGHTFUL AND PATIENT. A REAL GENT, THANK YOU.'

Customer Service Was Beyond Excellent

20th September 2019 - in Barnsley, Doncaster, Rotherham, Sheffield

Me and my partner Kimberley had a referral to your company from Sheffield City Council. I have just had Mark and Steve from Metro Rod come to sort a blockage in my bath. They went above and beyond to make sure the work was done to the highest standards as well as cleared up after themselves, and their customer service was beyond excellent, they are a credit to your company. I would recommend you to anyone who needed your services in the future.

If you’re having any problems with your drains, whether it’s a leaking tap or a re-occurring blocked toilet, you can contact us 24 hours a day, 7 days a week and we’ll be with you right away!
• Clearing Blocked Drains • Inspection & CCTV Surveys • Drain Repair & Excavation • Pipe Lining & Renovation • Tanker Services • Pre-Planned Preventative Maintenance •

Metro Rod Doncaster, Rotherham, Barnsley & Sheffield
Visit: https://www.metrorod.co.uk/local/sheffield/
Call us on: 0808 208 2655
Email: [email protected]

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“I’ll Use Again!”

17th September 2019 - in Macclesfield, Manchester

"Really pleased with Tony from Metro Rod. He came out the same day and sorted the problem. (I was clearing the channels on my septic tank and got the rods stuck). They charge for the first hour, then each half an hour after. He did the job with time to spare so cleaned the rest of the system for me. Very professional, I'll use these again next time!"

“An Asset to Your Firm”

17th September 2019 - in Macclesfield, Manchester

"Those two gentlemen (Danny & Jimmy) did a job at my house today, and I would like to inform you that both of them did a very good and thorough job. Both guys are extremely polite and are an asset to your firm."

Emergency Weekend Callout gets 5 star review.

12th September 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Another busy weekend greets Metro Rod Mid Wales and Shropshire with another brilliant 5 star review. We had been called out to a Blocked drain and the Drainage backing up on the customers property. He left this great review:-

There's nothing better than coming into work and seeing one of our engineers has been reviewed. If you are struggling with a Blocked drains or a blocked anything  call us, our 24/7 365 service will be there.

“The Guys Were Brilliant”

11th September 2019 - in Macclesfield, Manchester

"I would just like to say a big thank you to Danny Hitchen and Tom McGrail. Both attended the building on Friday then quickly located the source of the problem, immediately started a clean-up, put a temp fix on the cracked pipe and then fully disinfect the area and reported what's needed to make good on a follow up visit. On a Friday afternoon with the city centre hosting a big protest, the guys were brilliant. Please pass on my thanks to them both."