We received some feedback for our engineer Harry today via the National Web Enquiry page managed by our Support Centre.
"He did a top job to unblock my toilet. Great customer service from Harry.
Regards, Jim"
Always a pleasure to receive feedback regarding our engineers and the service they provide to our customers.
Nathan come to our property for a leak under the floorboards. He was efficient and resolved the stressful situation quickly.
He was also very polite, great service.
Thanks to Nathan
We had an emergency call out from a busy Bed and Breakfast owner in Guilsfield Powys. He had a full house and all of a sudden his Drains Blocked up. We attended as soon as we could and managed to get everything flowing again. The owner left this nice little review:-
"Many thanks for the excellent service of Friday morning it was very much appreciated. The engineer Tom Emberton got everything working normally again. Best wishes."
Its the busy time of the season for a lot of Hotels and Bed & Breakfast owners and Blocked drains can cause big issues with Customers. Here at Metro Rod Mid Wales and Shropshire we can provide everything necessary to keep your drains clear and running, Call us on 01938554050 or E-mail us on [email protected] we are more than happy to answer any questions.
"I would like to take a moment to express my thanks to Metro Rod for organising the response to our call-out at such short notice.
I wish to highlight your operative who attended site, he was extremely professional and very patient with what turned out to be a particularly difficult blockage to remove. Regardless, Jimmy persevered over the course of several hours and succeeded in removing a substantial amount of material, and we now have a free-flowing pipe.
Please pass on our thanks to him."
"Your engineer (Terry) is an absolute credit to you. His work, patience and attitude is absolutely 1st class."
"Used for years on various jobs. Always reliable and get the job done... Great operatives and back-office team who just "get" what's needed."
"Great services at 11pm. Fast and got the job done causing minimal inconvenience. Big thumbs up and thank you Josh for your help. Highly recommend!"
"Bradley and Lewis have done a cracking job. Two smashing blokes. Thank you."