Just a quick message to say a big thank you….

7th March 2018 - in Southampton

Just a quick message to say a big thank you to Richard and his team to help my mum out in Southampton as I am in South Wales my mum had some issues with the drains from outside garden for a blockage.
I Knew Andrew from MetroRod in Reading and asked from his help and advice, as he said leave with him and he will get this sorted out.
I must say the rapid support I have Richard call me up and the issue was sorted out straight away. my mother was happy and over the moon with the great customer service and support also most of all the aftercare was go good and will use them again and happy to speak to family and friends if they have any issues call Metro Rod for any problems for any jobs need to sorted out. thanks top marks for this company. Tony Singh South Wales.

Tony Singh

Food Manufacturing plant praise “Professional approach and expertise”

6th March 2018 - in Bath, Bristol, Trowbridge

Our site had been experiencing numerous drainage issues including partially collapsed sewers and vermin, we called Metro Rod Bristol in to investigate. Prior to any works Metro Rod undertook a camera survey to our site which flagged up the areas needing attention.

The works had to be scheduled in when our production line was not working and so Metro Rod Bristol organised the works over the course of the Christmas holidays and 4 weekends in January. The team led by Darren Newport came in to HPWJ to remove all debris from underground pipework some of which was structurally damaged and then repaired the drains using the No Dig option of lining and localised structural repairs. Confined space entry was also used to enter tanks prior to lining. Maximiller cutting equipment was used to eliminate deformaties in the pipework and to cut in lateral branches. Rat blockers were fitted to prevent any vermin entering the drains on site.

The works were carried out very efficiently and with regard to our high demand for hygiene and cleanliness.   Metro Rod were thoughtful in using non Styrene resin so that there was no smell from the repair works.

We have been delighted in the professional approach and the expertise with which the work was carried out and the efficiency of the team and would highly recommend Metro Rod to any business experiencing drain issues.

 

Lee York, Engineering Manager, Apetito

I’m so grateful to your engineers

2nd March 2018 - in Carmarthen, Neath, Pembroke, Swansea

Just wanted to thanks to the two engineers Josh and Nicky from Metro Rod Swansea who have been so helpful and battled the extreme cold today at my house in llanfynydd

They helped fix my pipe collapse which is deep under the garden, they have done a temporary fix so we can at least use the water again and will be back to finish the job – I’m so grateful!

ANOTHER 5* STAR REVIEW – “GREAT SERVICE & STAFF”

2nd March 2018 - in Carmarthen, Neath, Pembroke, Swansea

Check out our latest 5* star review on Facebook from a very happy customer who had to let us know how happy they were with the quality and skill of our engineers… especially given the weather conditions at the time!

Great service and staff. Highly recommend!

Posted by Andrew Brewer on Thursday, 1 March 2018

We pride ourselves on customer service and the capability of our engineers! So much so we guarantee a safe and professional service day and night.

Call us today with any drainage problems – 01792 863923

Clean and Efficient Work

28th February 2018 - in Liverpool, Runcorn, Warrington, Widnes

After Andy and Josh had carried out a job the customer got in touch with us to ask us to;

“Please thank your company and Andy and Josh for their clean efficient work in unblocking my drain”

Thank you Mr Naylor for taking the time to contact us regarding this, your comments are much appreciated

Mr Naylor, loyal Metro Rod Customer

Absolutely Made Up

27th February 2018 - in Liverpool, Runcorn, Warrington, Widnes

This past weekend Lee carried out a job in a domestic property in Southport.  The homeowner got in touch with us this morning to state;

“I was made up with the service, I simply couldn’t have asked for more”

Thank you very much for letting us know!

 

 

Mrs Franklin, Southport

Top Man

26th February 2018 - in Liverpool, Runcorn, Warrington, Widnes

Nigel carried out a job on a domestic property recently.  The customer called us and simply said

“Nigel did a top job – he is a good man”

Thanks very much for letting us know!

Domestic Customer

Praise for the company

23rd February 2018 - in Liverpool, Runcorn, Warrington, Widnes

We recently carried out works in Formby for a private landlord, a few days after we had attended the job we were sent the following;

“I just wanted to send in my gratitude to Steve and everyone else in the company, Steve did an extremely good job – Metro Rod were quick to attend and the price was exceptional.  I will be passing on your number to anyone else who needs drainage work, many thanks!”

 

Thank you very much Mr Evans for sending this testimonial in to us

Mr Evans, local Landlord
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