“With us Within the Hour”
15th February 2019 - in Macclesfield, Manchester
"I just wanted to give some feedback on the excellent response I had to an emergency plumbing callout yesterday.
A connection to the cistern on the downstairs loo developed a dramatic leak. I had to isolate the mains and called my insurance service. Metro Rod contacted me within 10 minutes and an engineer was dispatched. I was warned that it could take up to 4 hours, but Josh was with us within the hour.
He was professional and polite, very careful not to damage or mark anything and had the job sorted quickly, leaving everything neat and tidy. What could have been a real crisis and major inconvenience was dealt with well and without a fuss. Thank you."