We are fully committed to servicing all customers in the current circumstances. Our engineers are working hard 24/7 to support all domestic and commercial customers.

“Arrived Within 2 Hours”

6th March 2019 - in Macclesfield, Manchester

"Excellent service. Scott B arrived within 2 hours of the initial call. Very efficient and speedy work. Very polite and courteous operative who ran a full diagnostic check on completion. Left everywhere very clean and tidy. Very pleased and highly recommended."

Mr Walton

“Sorted Straight Away”

5th March 2019 - in Macclesfield, Manchester

"Had Phil out today. He was really helpful and sorted the problem straight away."

Mrs Colligan

“Great Service on a Sunday”

3rd March 2019 - in Macclesfield, Manchester

"Josh was sent out to my property today. There was going to be a slight delay so he called to let me know. He was pleasant and got on with the job, thoroughly investigating each avenue that could be causing the problem. Finally, the drain was cleared and the job done. Great service on a Sunday. Thanks Josh."

Mrs Fearnside

Out Of Hours Job In Ellesmere Gains 5 Star Review.

1st March 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Metro Rod Mid Wales and Shropshire had an out of hours callout to a property in Ellesmere, Shropshire. On attending the property our engineer found a charged manhole running from the toilet. He high water pressure jetted the line and managed to clear the Blockage. The owner of the property was kind enough to leave us this great review:-

"Your Engineer Tom Emberton was very competent and professional also very friendly. I would highly recommend you company!"

Tom is certainly proving a hit with the customers as the reviews are counting up!! Well Done Mr Emberton!

“Above and Beyond!”

27th February 2019 - in Macclesfield, Manchester

"Excellent service from Mike. We had a few people out due to smelly drains and nobody could find the problem. But Mike from Metro Rod Manchester made sure he found the issue and went above and beyond to help us. He was very polite and had great knowledge in what he was doing. Can't thank him enough!"

Mr Britton

Highly recommended drainage engineer.

26th February 2019 - in Hull, Lincoln, Peterborough

Haydn was spot on , top engineer couldn't help my friend enough . Highly recommend Metro Rod

Ash Rice

Amazing drainage service start to finish

26th February 2019 - in North East

Ben was excellent...in fact the whole service was from start to finish. Blocked drains can be a nightmare but our problem was sorted quickly and efficiently.

Domestic Customer - North East

A Flourish of 5 stars reviews for our Engineers!

25th February 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Since the Christmas Period has passed Metro Rod Mid Wales and Shropshire have had a great start to 2019. Our engineers have been busy around the clock. From this busy period we have gratefully picked up a few 5 star reviews but in the last week we have picked up 3 brilliant reviews. Our first came from Montgomery where we were called out to a blocked drain, we found a collapsed Pitch Fibre Drainage system. We were able to free some of the Blockage and recommend further works to the customer. He left this review:-
"Excellent service, friendly and efficient at all times."
We then had another review from Garthmyl, Berriew where the customer had issues with a Septic Tank, they found after recently emptying it had filled up quickly and no water seemed to flow away, Our engineer attended and found the soakaway to be completely blocked, He Jetted the soakaway and water began to flow correctly. The customer left us this review:-
"Excellent service from Metro Rod Mid Wales & Shropshire. Paul was extremely helpful and professional. Highly recommended."
Finally we had a review from a customer in Ellesmere where we had attended a Blocked Toilet only to find the whole Drainage system Charged. Our Engineer high water pressure jetted upstream towards the property and popped the Blockage. They left us this review:-
"Great service from Metro Rod Mid Wales & Shropshire today!! Thank you so much!"
All 3 reviews came from different engineers which is brilliant to see we are offering a professional service across our Engineers.


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