Customer Testimonials

Christmas Eve call out receives 5 star review in Shrewsbury

3rd January 2019 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We had a busy period over the Christmas Holidays with engineers busy all over Mid Wales and Shropshire. This Call came in on Christmas Eve to a Property in Shrewsbury to a Blocked Toilet, Our engineer swiftly attended and cleared the Blockage and the customer left this great review.

" Christmas Eve about eight at night our Toilet managed to get Blocked. Within two hours Tom Emberton from Metro Rod Mid Wales and Shropshire turned up and thirty minutes later our Toilet was working again. It was dark and cold but Tom cleared up, even some of the mess that I had made. Ten out of Ten for service and also his cheery attitude to what was a cold and wet job."

Well done Tom on another brilliant review! If you are having any slow running Toilets, sinks or drains or you have a Blocked Toilet give us a call on 01938554050 or e-mail us on [email protected] we are here to help!

5 Star Review for Rusted Pipes in Shrewsbury.

18th December 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We have received another great review from a company in Shrewsbury after being called out initially to a Blocked Drain. We attended and found that the cast iron pipework had badly rusted up internally. It was that bad it was causing badly Blocked Drains and bad smells around the building. We managed to get our high pressure water jet down the line and clear the Blockage. We put a camera down to see if the issue had been resolved. It was obvious that the internal pipe and had badly blistered rust. We have recently Bought in the state of the art Picote miller which is used to clear blockages and also clear pipework of problems like Rust and Fat. we used this to re-round the pipework to a good finish. The customer was really pleased with the outcome and left this Brilliant 5 star review:-

"We have used Metro Rod Mid Wales & Shropshire for our Drainage problems over the past couple of years. They provide an excellent service and we are always pleased with the results."

We love nothing more that getting positive reviews as they let us know our engineers are out there working hard and giving our customer the satisfaction they deserve. If you have Blocked or slow running Drains we are confident we can unblock a majority of blockages within the first hour, if you have any questions call us on 01938554050 or e-mail us on [email protected].

Metro Rod Mid Wales & Shropshire Engineers hard work pays off.

11th December 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Our Engineer Tom Emberton has had another great review from a happy customer its safe to say he had a big smile after reading it. 

"Professional service and very attentive. Tom Emberton was the engineer who attended badly blocked drains where the manhole covers were not apparent above ground. The problem was solved despite the difficulties encountered."

Its always pleasing to any engineer to hear they have done a good job and we are really proud of our engineers, If you have any drainage needs please call our office on 01938554050 or e-mail  us on [email protected].

Blocked Drains gives Metro Rod Mid Wales & Shropshire another great review.

26th November 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Our Engineer had been called out by a local letting agency to a property in Shrewsbury. The customer had a Blocked Pipe and Drains in the line to the septic tank, On attending the engineer investigated the problem and found multiple Blocked Manholes and its was completely blocking up into the property, the engineer high water pressure jetted upstream and down, and found a heavy presence of Fat in nearly all the manholes and Drains, he washed them all down and flow was fully restored. The customer left this great review:-
"Fantastic friendly service, the same day call out even though it was dark, the engineer managed to get us back on track,
We would highly recommend
Cheers guys"
Nothing better than getting a good review it lets us know we are getting things right. Well done to our senior drainage engineer Paul Dickens on another review.

If you have any Blocked or slow flowing Drains don't leave them until its to late we are available 24/7/365, We have engineers across Mid Wales, Shropshire including Shrewsbury and Telford.

Metro Rod Mid Wales & Shropshire get 5 star review in Caersws.

12th November 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Our engineers have been on top form lately gathering positive comments on a regular basis. On this occasion We attended the Unicorn Public House in Caersws. The owner called us to come out to investigate an overflowing external Drain. The review read:-
"We called late Friday night, and we were tole the engineer would be here at 0830 hours the next morning. He arrived on time and was very professional, the engineer (Nick Plumley) was a credit to his company. He sorted the problem out and cleaned and tidied up after. Its refreshing to see such a professional company. I would recommend this company every time. Thank you guys."
Call us!
At Metro Rod Mid Wales & Shropshire we are always happy to get brilliant reviews and our engineer was proud to have received it. If you have any blocked Drains, gullies or slow flowing sinks, baths or showers contact us on 01938554050 or e-mail us on [email protected] and we will do everything we can to assist you.

Blocked Sink in Oswestry Brings 5 Star Review for Metro Rod Mid Wales & Shropshire.

7th November 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

We have had a very busy couple of weeks here at Metro Rod Mid Wales and Shropshire. Not only have the weekdays been busy our on call engineer had a busy weekend, We were called to a property in Oswestry on Sunday afternoon with a Blocked kitchen sink. The customer left this brilliant review:
"Excellent service. The engineer was here within 2 hours of ringing on a Sunday, Paul fixed the problem very quickly , leaving no mess what so ever, very pleased "

As you can see from the photograph below the Trap of the sink was completely Blocked, our engineer removed the trap, unblocked and cleaned it and reinstated to full working order.

We are really proud of our engineers and its great for them to get brilliant reviews like the one above. Well done Paul Dickens!

If you have any Blocked or slow running sinks, Showers or baths we have the expertise to deal with all aspects of Drainage, Call us on 01938554050! 24/7/365

5 Star review for our CCTV Engineer.

23rd October 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Another Great review by a customer in Welshpool, Following a call in which we were asked to attend pretty promptly due to problems with there drainage system.
Our engineer Tom was diverted and was in attendance within 30 minutes, the customer left this review:-

"Very quick & thorough service - camera inspection of drains on & off property - and prompt delivery of footage + job details."

If you required a Drainage CCTV survey we are the company for you. Metro Rod Mid Wales & Shropshire are competitive on pricing and our experienced engineers have a wide range of CCTV equipment that allows us to camera down most drains. Contacts us for more information on 01938554050.

Septic Tank Praise for Metro Rod Mid Wales & Shropshire

22nd October 2018 - in Mid-Wales, Shrewsbury, Shropshire, Telford

Metro Rod Mid Wales and Shropshire have received another glowing review from a happy customer. Gary our Tanker engineer had attended an overflowing Septic Tank. He emptied it and cleaned the area leaving the customer happy. and we are grateful for the review the customer left.

Very pleased with service,

"Nice people to deal with, came out straight away, did a good job emptying the Septic Tank and Gary who did it was great."

If you have any Septic Tank problems or just want yours emptying please call us on 01938559320 and we will do everything we can to help.