Metro Rod (Leeds and Wakefield) is your local drainage company and we’re proud to support the people of the town with a range of drainage services. Whether you are a home owner with blocked drains, or large multi-site business that requires a pre-planned maintenance plan, you can be assured that we offer the very best expertise in drainage solutions.
The bustling market town of Wakefield has a proud industrial history, the town is as popular today as it ever was and is home to thousands of people and businesses.
Leeds is one of the largest cities in the UK and Metro Rod (Leeds) is proud to be your local drainage company, offering the very best in drainage solutions to homes and businesses in the area. Whether you have blocked drains or an overflowing gully, no job is too big or too small for us.
Whether you require planned gutter clearing, CCTV surveys, pipe-lining, or emergency tanker services, we are on call 24 hours a day, 365 days a year to provide exceptional customer service to the people of Wakefield and Leeds.
We are committed to providing exceptional service to our customers, whether they are Key Account clients, Commercial customers or domestic home owners. We are experienced in all aspects of drainage, including CCTV surveys and lining is our particular expertise. In addition, we have recently invested in a JHL Fleixliner 314 Tanker to carry out larger works such as the emptying interceptors, septic tanks and large numbers of gullies.
Welcome to our site and please take the time to browse our range of services and local news stories to find out how we could help you to solve your drainage problems.
“We are really proud of the way our engineers pull together to help and support each other, and our customers. They strive to deliver excellent customer service and have the professional training and experience to ensure they are able to deliver above expectations. We are confident that we have a strong and reliable team.
Our engineers have a determination that is second to none; to get the job done safely, timely and cost effectively for our customers.” – Dave Carter, Franchisee
“We strive for attendance time within one hour”
Here at Metro Rod (West Yorkshire) we are proud of our engineers, how they handle any drainage or plumbing problems.
They are a dedicated team who support each other in a crisis. They are tenacious about resolving any drainage issue… they won’t be beaten!
With the knowledge and experience they have they have started to spread the word themselves. They believe in what they do.
Each engineer when on a current job, whether it be for one of our larger customers such as Mitie, Carillion, Interserve or Morgan Sindall or for our domestic customers they are gaining information from customers who have not used us. This information is fed back to the office where our Marketing Team send out an information pack about our company and the many services we provide.
Please take a few minutes to look at how we can help you from a blocked toilet or drain to patch lining and emptying of your interceptor. Look under our ‘Services’ tab for more details.
If you would like any further information, please do not hesitate to contact our office where we will be happy to answer any of your queries.
Areas We Cover
Leave Us Some Feedback
At Metro Rod we appreciate feedback from our customers so that we can continue to improve our services. If you have recently had work carried out by Metro Rod Leeds and Wakefield, please feel free to complete our short survey here.
Read Our Testimonials
Please take a few minutes to look at our genuine testimonials from satisfied customers… if you are reading this that could be you one day!
Metro Rod Careers
Looking for your next challenge? Visit our jobs page to see our latest vacancies.
"Metro Rod have always provided a quality service at short notice. The timescale of the engineers arrival has always been either the same... Read More
Our engineer was called out to a blocked soil stack which was affecting the shower and toilet. Once investigated he... Read More
Metro Rod were called out to a care home in Bradford. The issue was a blocked staff toilet. Our engineer... Read More
"You will be pleased to know, we are always very happy with your service, your cherrie voice (Judy Milburn, Marketing... Read More
"Metro Rod have always provided a quality service at short notice. The timescale of the engineers arrival has always been either the same day or the next. Only a slight issue - the out of hours number takes us to a national switchboard - perhaps the on call member of staff could be used to contact your depot/engineer"Mr M - MYTUM & SELBY
Our engineer was called out to a blocked soil stack which was affecting the shower and toilet. Once investigated he mechanically rodded the stack to clear the blockage.
Mr O took the time to call us with some feedback…
“I wanted to ring to say what a fantastic job your engineer did at my house today. He was quick, but very careful and respectful of my home. He explained what he was doing and why. It was a difficult job due to the access. He was patient and used fortitude to keep going, it is a long time since I have been impressed with a contractor so wanted to call.”
I thanked him for his time, not everyone takes the time to call us with feedback.
Please feel free to call with any feedback we are happy to take on board any positive criticism and I can assure you we will act upon it.
Metro Rod were called out to a care home in Bradford. The issue was a blocked staff toilet.
Our engineer arrived on site and immediately investigated the issue. He discovered it was blocked from the toilet to a manhole. He used our High-Pressure Water Jetter several times to clear the blockage and ensured the drain was left free flowing.
On some occasions, we find underlying problems that are causing the issue. Unfortunately, this was one of those occasions! Our engineer carried out a FOC look-see with our camera and discovered that some joints were offset, with cracked pipes causing the initial blockage. Our engineer has put in the recommendations for the pipework to be re-lined.
We received a call from ‘Terry’ who said…. “I wanted to ring to let you know what a fabulous job your engineer has just done for us. He came and unblocked the toilet very quickly, investigated and explained to me what will need doing in the long term, but leaving us with a unblocked toilet. I’d like you to thank him for me”
Engineer: Adam GarsideCARE HOME
"You will be pleased to know, we are always very happy with your service, your cherrie voice (Judy Milburn, Marketing Manager), and Terry (Service Engineer) is always so professional polite and considerate to our tenants. It is a pleasure having him on site. We are totally happy and certainly not planning to look at an alternative provider. KEEP UP WITH THE GREAT WORK"Mrs G - MetroRod Customer
Who We Work With
Dave has worked in the drainage industry both as an engineer and trainer for over 25 years. His experience, drive and commitment to the industry encouraged him to buy Metro Rod West Yorkshire), which proved to be a good step!
Dave continually supports our drainage engineering team, ensuring they are equipped with the latest up-to-date technology to tackle any drainage and plumbing problems. Dave is a ‘hands-on’ manager, offering advice and guidance to our engineers. Customer Satisfaction and Health and Safety is a priority and the heart of his business.
Tracy is at the centre of our business, providing continuous support to the office, drainage and plumbing team. Tracy runs our accounts office with the expertise and persistence needed to establish the smooth running of the department.
Tracy prides herself on ensuring our reputation and our customers’ satisfaction is maintained.
Wayne brings over 40 years’ experience in the drainage industry to our business. He is a constant support to our engineers and the ‘go-too’ guy to our less experienced engineers approach with any problem-solving issues they may have,
Wayne attends sites to evaluate works needed, in order to submit an accurate quotation or tender, showcasing our company on price, customer service and timescale expectations. He is a great asset to us in growing our business and increasing our customer base.
Jordan has worked for our team for over 3 years, initially helping the family run business on a part-time basis.
Over a short period of time he became a valued member of the team. Jordan started out as a ‘general assistant’, supporting the engineers in the field, which in turn gave him invaluable knowledge of how the engineers work.
Jordan showed a passion for structure, as well as great attention to detail, which made him the ideal candidate to sit the OS19X Sewer Defect Classification Certification, which has given him the skills needed to endorse surveys that our engineers carry out.
Jordan is hands-on and dependable, able to step in and run the day-to-day work flow and he shows considerable support to Jude, our Administrative Executive.
Judy joined the team here over 4 years ago. As Marketing Manager, her role is to help grow our business by showcasing the benefits of our services, bringing our values to the fore, and ensuring that we continue to meet the needs of all our customers.
With over 18 years’ marketing experience, Judy brings vital business knowledge and expertise to the team at Metro Rod, to enable us to grow from strength to strength.
Judy also co-ordinates the delivery of promotional campaigns for a variety of major clients including the NHS, Schools, Colleges and a variety of businesses in the food production sector, to name but a few.
Nathan recently joined the marketing team here but as already shown to be an asset.
His previous IT knowledge on developing databases and websites brings a new dynamic approach to maintaining our own website and social media sites.
Jude is a new member to our team. She works closely with our Manging Directors, processing invoices and providing admin support.
Jude runs the day-to-day work flow operations and allocates works to our drainage and plumbing engineers, prioritising the drainage issues and ensuring a smooth process by identifying emergencies. She is also the first point of contact, liaising with all our customers on their specific needs.
Karl has worked for the team for over 9 years. He started as a drainage engineer and soon proved to be an asset. He is a highly valued member of our team.
Karl is experienced in ‘dig-ups’, ‘CCTV’, and ‘Crawler Camera’ and passed his Class 2 which means he can drive our JHL Fleixliner 314 Tanker. This enables Karl to assist our own Commercial and Key Account customers, but also assist the wider network.