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Dear Jean,
Further to the visit from Martin and Ian last week to our property on Bracondale. I am writing to thank them for their courtesy, hard work and overall professionalism in dealing with the drainage problems that we were experiencing.
Following an initial survey, Martin came back a second time to jet through and clear one pipe in order to work out the best solution that would meet our needs. When they arrived a week or so ago, Martin and Ian were completely professional, courteous, helpful and tidy. The quality of the work was first class and the building inspector was very pleased when she visited on Friday afternoon. The reinstatement was of a very high quality and all rubbish was removed from site on completion of the work.
As you are aware this has been a rather stressful experience for us as the drainage problems were preventing our bathroom from being used, and we are enormously grateful to you and your crew for the work carried out in diagnosing and then resolving the problems. I cannot praise your team too highly.
Yours sincerely
Mrs Sarah Hills, Ward Hill Property Consultants