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I would like to express my heartfelt gratitude to your Exeter office, their customer service today when I dropped my van keys down a drain was just brilliant.
I didn’t get the name of your engineer or the guy in the office, but they were just fab. Quick response to my issue they were polite and professional. The keys were out of site, in a stinking filthy drain with many used needles in it, not a pleasant job.
If it was just the keys which I had dropped I may have just left them as I have a spare set, but also on the key ring was a key fob with ashes in it, which has great sentimental value to me.
Please pass on my thanks to the Marsh Barton, Exeter crew, I can’t thank them enough.
Kind regards
Sue