Commercial

Metro Rod was called out to recurring blocked internal drains at a gym, where on the last occasion, the blockage flooded the whole gym (fault on pipe work).

We could not easily clear the drain so needed to come back with 2 men and 3 x extra drums of 22mm cable (off 3 vans) to emc pipe work. The gym didn’t want to split the pipework because doing so would take 2 men 8 hours (including picking up cable from other engineers) and as an emergency, it would need doing ASAP.

Our engineer attended and high-pressure water jetted for over 2 hours, using 4 tanks of water during this process. He also used the mini jetter but the blockage would not move.

Our engineer has been in the drainage business for over 5 years so is a very experienced engineer.

We received the email below following our engineer's visit:

"Thanks for your prompt attendance last night.

I have just been informed that the landlord for the property is taking over this major issue, as it comes under his jurisdiction and he is dealing with it himself, so we won’t need your team to attend today.

Also, I have been asked to pass on comments from the 3 Pure Gym managers that were in attendance last night. They said that your engineer worked so hard to try to clear the blockage, and they have praised his efforts and his prompt action. They said he went over and beyond, was a credit to you and did everything he possibly could last night. They thank him very much. Please can you pass this on from them."