Customer Testimonials

I am so pleased I am now looking at redoing my kitchen as well

27th January 2020 - in Norwich

I recently had a leak in my bathroom and the floor had to be pulled up to have it fixed. This prompted me to update my existing bathroom and I decided to choose Metro Rod Norwich as their quote was reasonable and I felt comfortable with Luke and Joey working in my house. The office staff were really helpful from design to ordering it was all done for me, which made the process really easy. Even though there were various setbacks that were beyond Metro Rod’s control they kept me updated throughout the process and did everything possible to finish the work efficiently. They even helped me source a flooring contractor, and I am so pleased I am now looking at redoing my kitchen as well

“Good Ambassadors”

24th January 2020 - in Macclesfield, Manchester

"On 13th January your team of Ben and Simon responded to our call to insurers to unblock our drains. Ben and Simon attended within the agreed timescale, which was a prompt response in itself. They were both well turned out - clean, tidy, smart and importantly courteous and friendly. I noticed that their sign-written van looked clean and smart - unusual in these days.

The problem was dealt with in the almost dark with Ben and Simon keeping smiles on their faces throughout. They were very helpful and left the site clean and tidy. All in all, Ben and Simon are a very good advertisement for Metro Rod - good ambassadors, who made one of your major competitors look second rate at best."

“Hard Working Young Man”

23rd January 2020 - in Macclesfield, Manchester

"I would just like to say how good your engineer Rob was when he visited us yesterday to clear a blocked drain. Great, efficient job from a pleasant, hard worming young man. Happy to have him back anytime if we have further problems."

“Professional, Punctual and Efficient”

23rd January 2020 - in Macclesfield, Manchester

"Couldn't fault the service. Ben was very professional, punctual and efficient. Nothing was too much trouble, and the yard was left spotlessly clean. Thank you again, Ben. 10 out of 10!

Exceptional work from Martin Dolling attending a local business

22nd January 2020 - in North West London

"Martin has been really positive and proactive in resolving this and is an asset to your business"

“Couldn’t Fault This Company”

16th January 2020 - in Macclesfield, Manchester

"Couldn't fault this company. The communication from head office was spot on and the staff were helpful, friendly and professional. They made it much easier than I thought it would be. They rang to let me know when the engineer was there, did the job that was needed in a very timely manner and made sure there were no other problems. Would definitely recommend to anyone! Fingers crossed that we don't have to ring them again, but wouldn't think to use anyone else if a problem arose again!"

“Lovely Ben”

14th January 2020 - in Macclesfield, Manchester

"Great service by Metro Rod. Blocked drain quickly cleared by the lovely Ben this morning. Very polite and efficient. Would definitely recommend!"

PROFESSIONAL AND FRIENDLY!

14th January 2020 - in Birmingham

This is just a note to inform you that one of your plumbing engineers, Adrian, should be commended for the professional and friendly manner in which he rapidly identified the problem, and cause, of our leaking waste outlet, from the kitchen sink; a good representative for Metro Rod Birmingham. Adrian also left the working area nice and clean, afterwards. Our experience has been very welcome and refreshing! Thank you.