Polite and friendly service

27th December 2018 - in Hull, Lincoln, Peterborough

Polite and friendly. Didn’t stop until his job was done

Mr Green

“Prompt, Efficient, Effective”

24th December 2018 - in Macclesfield, Manchester

“We received prompt, efficient and effective service from Metro Rod following a call out. The final visit from Mike was terrific. He was polite, courteous, informative and could not do enough for us to sort out our blocked drains. He was thorough and professional at all times. Over two very busy days he tackled a tricky and challenging job with great skill and effectiveness.

A tremendous job done. The drive and drains were restored to mint condition.”

Mr Body

“Cleared Within 10 Minutes”

24th December 2018 - in Macclesfield, Manchester

“Turned up within 5 hours on a Sunday, blockage cleared within 10 minutes. Josh was really helpful, explained reasons for the blockage and waited around to make sure it was definitely clear. Great service, thank you!”

Mr Hale

“Thanks and Merry Christmas!”

24th December 2018 - in Macclesfield, Manchester

“Josh from Metro Rod Manchester turned up a few hours after we called, despite it being the Sunday before Christmas, and quickly located and fixed the blockage.

The drain in question is located directly outside our front door so Metro Rod fixing the problem so quickly means our guests over the festive period will no longer be forced to wade through an unpleasant smelling puddle before their turkey.

Thanks Josh and the team at Metro Rod Manchester and Merry Christmas!”

Mr Smith

“Excellent and Responsive”

24th December 2018 - in Macclesfield, Manchester

“Josh called out to an emergency leak. He quickly identified the cause (which was not apparent) and set out to repair it. He was required to break out a part of the wall where the pipes were housed which he did in a tidy way and had to put in a temporary fix to counteract the leak. He was unable to put in a permanent fix as the part required is bespoke (reducer for mains lead pipes) however another engineer will call out tomorrow to fit the part and ultimately repair the leak.

The service Josh provided was excellent and responsive. He was a pleasure to deal with and I’d be happy to recommend him to anyone wishing to having plumbing works carried out.

I shall update my review following a call out of an engineer tomorrow, hopefully fixing the leak in time for Christmas!”

Mr Zaidi

Long-standing drainage problem solved……extremely efficient….helpful

20th December 2018 - in Central London

Brilliant to see another 5 Star review loaded on our Google My Business page by customer Leah Hoskin following her decision to call Metro Rod Central London in to look at a long standing drainage problem. Read her wordsfollowing a visit by our drainage engineer Tony Gallagher :

“Tony Gallagher was extremely efficient and was able to correct and solve a long term drainage problem within an hour. Added to this he was courteous ,very pleasant and extremely helpful in preparing and clearing the area in question. I would strongly recommend him and should I need to call on Metro Rod in the future I would request that Tony does the work, LEAH HOSKIN”

 

To sample our customer service for yourself and resolve any drainage issue you can contact us on:

0203 875 6780

by emailing us on admin.lnc@metrorod.co.uk

Going to our website; www.metrorod.co.uk/local/central-london/

or connecting with Gary, our Commercial Director on Linked In

Metro Van

There when you need us

19th December 2018 - in Hull, Lincoln, Peterborough

Customer service is always at the forefront of everything we do and that includes getting to site as quickly as possible.

‘Excellent service. Arrived promptly, friendly service and problem fixed. Thank you very much’

Solving even the most illusive of Drainage issues

19th December 2018 - in Hull, Lincoln, Peterborough

We got called out to a customers property the other day who has been having issues with drains backing up since he moved in.  After having several engineers and companies out the root cause of the issue was still not found or resolved, until we attended!

‘Your engineer Fixed the problem and identified the issue which no one has done within the 11 years I have lived here. Thank you’

Fantastic to hear and to see a 5 star review on service and response time.

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