Customer Testimonials

“A Credit to Metro Rod”

10th January 2020 - in Macclesfield, Manchester

"Insurance claim. Tom told me he would be here in ten minutes which he was. He isolated the problem, very quickly, very tidy, very friendly. After consultation with the insurance company, a couple of days later, Danny rang to tell me he would be here shortly, which he was. Again, repaired the toilet very quickly, very tidy and very friendly. Both were very knowledgeable and informative, explaining what they had done, and showed me both the old and new parts. These guys are a credit to Metro Rod. Thank you."

MASSIVE AND A WELL DESERVED THANK YOU!

9th January 2020 - in Derby, Nottingham

Jonny and Joe have just left after successfully unblocking my toilet. They were polite, quick to find the blockage and even quicker at resolving the issue. We have lived for weeks with this problem and had council plumber out to fix unsuccessfully . So a massive and well deserved thank you.

Great Review for a completely Blocked Drainage System in Telford.

7th January 2020

Another great review has come in for our engineer Tom, He attended a very large site in Telford where they were struggling with no Toilets at all, He Investigated the Drainage System and worked out what and where the issue was. He managed to clear the blockage and then clean the manholes and toilets. The customer left this Great review:-

"We had Metro Rod to site. The engineer Tom Emberton was so very helpful and knowledgeable about his job. I would recommend this engineer to attend our site every time. He is an asset to your company. He has been twice now to site and on both occasions, he was absolutely brilliant, Keep up the good work Tom."

Safe to say this is a great review for us to receive and especially for Tom who has been brilliant. Well done Mr Emberton!!

Another Great Review for one of our Newest Engineers

7th January 2020

We have received a Brilliant review from a customer who was really impressed with one of our newest employees.

"Had an emergency call out which was handled by Chris Croft efficiently and professionally.
Chris was a very nice gentleman who accessed the problem and fixed it with in minutes. Many thanks to Chris."

Well Done Chris!

A 5* REVIEW FOR HARRY

30th December 2019 - in North London

"Harry came to fix our blocked drain on a very short notice. We had a mysterious drainage issue for more than a month and numerous specialists visited to fix it. However, no one was able to find the right manhole in communal area to fix this ongoing problem. Harry was very efficient and did an excellent job in such a short time. It hardly took him less than an hour from start to finish the whole job. The water is draining properly now and we have no further issue. We would like to recommend Metro Rod London North for their professional and excellent service."

Extremely helpful

23rd December 2019 - in West Yorkshire

"I have used Metro Rod for a number of years for developments I manage as a property manager and I have always found them extremely helpful and the response times are always excellent."

Friendly, polite engineer.

20th December 2019 - in West Yorkshire

Metro Rod needed to attend twice to clear the drains further down the line. Friendly, polite engineer. Would definitely recommend Metro Rod to friends and family.