Customer Testimonials

Metro Rod Bristol – 5 Star Review

17th December 2019

I have been using Metrorod for many years, but on this occasion, was particularly impressed by their engineer Chris who was extremely friendly, helpful and courteous, not least in removing his boots without prompting (despite them being clean). I got some really good advice on what the problem is likely to be and how to reduce our risk. He is a real credit to the company, and I am now all the more likely to call Metrorod next time, should we have the need.

ARAG plc

BRILLIANT FROM METRO ROD BRISTOL AND BATH

16th December 2019 - in Bath, Bristol, Trowbridge

I have been using Metro Rod Bristol & Bath for many years, but on this occasion, was particularly impressed by their engineer Chris who was extremely friendly, helpful and courteous, not least in removing his boots without prompting (despite them being clean). I got some really good advice on what the problem is likely to be and how to reduce our risk. He is a real credit to the company, and I am now all the more likely to call Metrorod next time, should we have the need.

Paul Upton - Consultant to ARAG plc

VERY PROFESSIONAL, A REAL CREDIT TO HIS COMPANY…

9th December 2019 - in Southampton

"The life saver Tom - Such a lovely polite man came to my house, he was very caring to the fact I had children in the property and told me about noise etc, was very professional and a real credit to his company"

Miss Myers

COURTEOUS, KNOWLEDGEABLE & CLEARED DRAIN IN NO TIME!

28th November 2019 - in Southampton

"Thank you to Holly at Metro Rod Southampton who swiftly booked an engineer to a blocked drain at one of the properties I manage in Winchester. Within 2 hours Tom met with me onsite, Tom was courteous, knowledgeable and had the drain cleared in no time. He explained every aspect of the job and left the site clean and tidy. Highly recommended professional company."

Amanda Dowse - Creative Catering & Marquees

I take my hat off to Mitch!

18th November 2019 - in West Yorkshire

"This company were used by Your repair, I developed a leak after fitting new taps which meant I had to turn off my supply. Within a few hours, their engineer Mitch contacted me. When I informed him of the problem he was not sure he could fix it but made an hours journey anyway to take a look. This man did everything he could to fix the leak without having to send someone else to finish the job. I take my hat off to you and can't thank you enough, what could have been a nightmare has been avoided definitely recommend and Mitch was such a helpful guy, thank you."

Domestic Client

Great Service – GU51

17th November 2019 - in Guildford

Your response via Nat West Black Card today was totally superb. Denis attended with 2 hours of me calling NatWest, had the issue fixed inside 10 minutes much to our relief and was a total star. Once again many thanks.

Alan Kelly

Popular local building company gives 5 star review.

13th November 2019

"We carry out a lot of work for building companies around Mid Wales and Shropshire and one of our big clients is Shropshire homes. We cover all aspects of drainage for them from pre build CCTV surveys to gully emptying and drain blockages. We have received a brilliant 5 star review from them which you can read below. "Excellent service again from Metro Rod Mid Wales and Shropshire, attended one of my sites at the last minute and yet again provided an excellent service. Thanks to Daley and Adrian and the lads who attended, you are a credit to the company."

QUICK, EFFICIENT, POLITE…

11th November 2019 - in Southampton

"One of your engineers, Tom, attended my property this morning. I just wanted to say thank you for a superb service. Quick, efficient, polite...couldn’t have asked for more. Superb!"

Mark - Domestic Customer