Highly Professional

8th January 2017 - in North East

Our engineer Derek attended a domestic property in Morpeth and did a fantastic job for our customer:

“This is to confirm that the above drain blockage clearing job was carried out completely satisfactorily.
Arrival time of the engineer was prompt. He was highly professional and cleared the discovered blockage with jetting and manual removal of debris and a rootball after a full investigation of the pipe work via 3 separate manholes.
A camera check afterwards reassuringly confirmed pipes were in good condition.
I thought the charge for the job was very reasonable. He gave advice about recurrence avoidance.
I would highly recommend the company”

George Riddell

Tankers for cleaning out gullies

8th January 2017 - in Gloucester, Hereford, Newport

“Metro Rod gives us a good, reliable service on all aspects of drainage problems which includes the use of their tankers for cleaning out gullies, grease traps etc. In addition to this their response times are more than acceptable as they attend to emergency calls within agreed timescales.”

Rob Jenkins - Building Surveyor - Blaenau Gwent County Borough Council


8th January 2017 - in Gloucester, Hereford, Newport

We recently attended a property in Abergavenny that had been suffering with repeated blockages due to tree roots that had ingressed in to the drainage pipework. We recommended our high pressure water jetting unit as a means to remove the roots before installing a structural repair over the joint that had become displaced.

‘Thank you for the politeness and general pleasant manner of the 2 engineers that attended my property to deal with the root problem. It was a pleasure to have both at my property to carry out the work – I would not hesitate to recommend Metro Rod to anybody else’

Mr Cole

Happy to recommend Metro Rod

8th January 2017 - in Gloucester, Hereford, Newport

“Throughout their time working on the A465 Heads of the Valleys, Section 3, Metro Rod have always been helpful, knowledgeable and efficient in any tasks we have requested that they carry out. These tasks include CCTV operation, Confined Space Work, Drainage Jetting, Gully and Siltbuster emptying and cleaning. I am more than happy to recommend Metro Rod to any third parties that may require the use of their services.”

Dave Sagan - Senior Roads Engineer - Carillion Construction Plc

Generally fantastic!

8th January 2017 - in Gloucester, Hereford, Newport

“This message is to let you know what great service I have received from the Metro Rod (Newport & Hereford) franchise.

I have used their services on 2 claims in the last 2 weeks and on both occasions the service has been swift, efficient, polite, helpful, and overall generally fantastic! The service has been a breath of fresh air and such a relief knowing that the claim is safe in your hands.”

A.Price - Claims Manager - M.J Price & M.L Watkins, NFU Mutual

Very professional

7th January 2017 - in Bedford, Luton, Milton Keynes, Watford

“I have called Metro Rod out a couple of times to my business premises. All the engineers that have been to site are knowledgeable and polite. The office always keeps you informed of where the job is up to. The experience from ringing a job through to getting the job completed is very professional. They always look for a cost effective way of rectifying the problem causing least disruption to your business as possible.

I would definitely recommend Metro Rod to my friends and colleagues; they get the job done quickly and effectively.”

Ms P O'Grady

I am so happy with the work

7th January 2017 - in Bedford, Luton, Milton Keynes, Watford

“I am so happy with the work that was carried out at my property. Jack arrived at my property at the specified time I was told by Carl the Operations Manager. Jack had a very smart appearance in his Metro Rod uniform along with a very polite manner, he told me he absolutely loved his job. The works were carried out efficiently and if I need any further works I would request Jack to carry them out. I am going to recommend Metro Rod to all my family and friends, what a brilliant service.”

Mrs J Field

Cheerful in the rain

7th January 2017 - in Guildford

We called in Metro Rod (Guildford) for a Blockage and they were very efficient and Cheerful in the rain.

Mrs Hill