Drainage Engineer shows commitment, determination, perseverance and hard work
24th April 2018 - in Bromley, Dartford, London South East
We always welcome feedback, it judges our current service performance and informs us to improve in any areas necessary. We were delighted to receive these comments from Mrs. Cowles in Bromley "I just wanted to write a quick note to commend Andy from the London SE Team who responded to an insurance company request to clear a blocked toilet drain yesterday. Despite it not being a straight-forward fix (old house with multiple additions over the years), Andy's commitment, sheer determination, perseverance and hard work got the job done in the end. He was professional, polite and respectful, and saw the job through, where many would have given up and 'passed the buck'. We are truly grateful, and enormously impressed. Following this encounter, we wouldn't hesitate to recommend Metro Rod to friends and family. Thank you!!"