The 3 P’s – Prompt, Polite, Professional
18th June 2018 - in Gloucester, Hereford, Newport
Our engineer attended a property in Abergavenny where the homeowner had reported that a blocked drain had caused their toilet to back-up.
"Your engineer came to our property today to unblock our drain - he arrived much quicker than expected and sorted the problem for us really quickly with no fuss or mess. He was polite and friendly whilst also being extremely professional. Please pass on my thanks to your engineer for his help today - and thank you to the staff at your office for dealing with everything so promptly"
Customer feedback speaks volumes for the type of service we provide. Our professional service starts from the moment a customer calls our office to arrange an attendance by one of our fully trained drainage engineers, we keep you updated throughout the process, providing accurate ETA's and a direct point of contact should your situation change at all.