Customer Testimonials

SERVICE WITH A ‘CHEEKY’ SMILE 

19th September 2018 - in Carmarthen, Neath, Pembroke, Swansea

A new, fantastic 5 star review on Google for our engineers. Well done Liam and 'cheeky' Matt. It's great when customers appreciate how hard we work and how much we're determined to help. Need a drainage expert? Want a quality service?
Call us today - 01792 863923
#drainexperts #blockeddrains #swansea

Very Organised …

18th September 2018 - in Southampton

Nathan was Polite, funny and helpful. Very organised and the problem was sorted with the minimum of fuss. I will definitely use this company again.

Commercial Testimonial from Rosti Automotive

18th September 2018 - in Carmarthen, Neath, Pembroke, Swansea

I have had an issue regarding all of our ladies toilets not flushing properly. I had a visit about two weeks ago and was advised that a manhole cover on site which had been tiled over needed to be exposed before going forward. That work was carried out by our team today and I made a phone call to the Metro Rod Swansea team at 2:30pm this afternoon to say I was ready for the next inspection.

By 2:45pm, two of your engineers, were on site and got to work straight away. Within an hour of them being here the issue had been put right! Two invaluable team members there of Metro Rod and a job well done!!

Thanks for the great work.

Ioan Turner

Manufacturing Engineering Shift Manager

A job well done by Metro Rod!

14th September 2018 - in Hereford, Newport

Metro Rod recently attended to a property in Newport - the job was carried out on behalf of the property owner's home insurance provider. The property owner had reported a blocked drain in his garden that had started to overflow and cause his toilet to block.

"The initial call at 3pm was to my insurance company as I had a below ground drainage problem. By 5.30pm, a Metro Rod service engineer from the Newport & Hereford office was on site. In little over an hour the problem was solved in the most cheerful and willing manner. Some companies excel at what they do, and this is one of them. Well done!"

Metro Rod work on behalf of a wide variety of clients, ranging from the insurance sector, blue-chip companies, housing associations and domestic customers. We pride ourselves on providing a quality service through every step of our work, from the moment a call is made through to job completion we care about every step of the process. We ensure that our clients and customers are at the heart of all we do.

Google My Business 5 out of 5 Review

12th September 2018 - in Carmarthen, Neath, Pembroke, Swansea

Hi. Liam and Matt have just left after doing a fabulous job in getting my drains sorted. Matt was the cheeky chappie but both he and Liam worked really hard. Liam helped me out when l phoned out of hours and was stressed. Thank you both very much.

We have used Metro Rod Glasgow twice

11th September 2018

We have used Metro Rod Glasgow twice, both for our church and manse. We were experiencing water ingress internally and the engineer, Iain very quickly sourced the problem and resolved it. He also cleared all grease and food build up from our drains and put a camera down to inspect the pipes and assured us everything was okay. We also used Metro Rod Glasgow to resolve an issue with flooding in the back garden of our manse. The engineer, Tony installed a new drain to take away the water. The engineers left all the areas nice and tidy when they had finished the works.

Drainage Site Left Clean & Tidy

11th September 2018 - in North East

Friendly, efficient tradesman. Came to do quote, which was provided in writing.

Work now done in the time given. Site left clean and tidy.

Completely happy.