No Fuss and Plenty of Good Humour

18th July 2017 - in North East

Just a little note of thanks for the sterling service provided by your two guys Geoff and Jon, they cleared the blockage and tidied up after themselves with no fuss and plenty of good humour.

Michael Kettle - HSBC, Cramlington

He Was a Lifesaver

18th July 2017 - in North East

One of your engineers attended a call to my property and I just wanted to say how helpful and pleasant he was. He completely went over and above his duty to assist me in what was an incredibly unpleasant job. Please pass on my thanks, he was a lifesaver!

Satisfied Metro Rod Customer

Another Satisfied Customer

12th July 2017 - in Macclesfield, Manchester

When our Qualified Plumber Carl Visited a domestic site in Wilmslow, We rang our Client Mrs. Heliwell to get some feedback on our work and she couldn’t praise our engineer enough. She stated “He was a very polite and hard working man who knew his stuff. He advised what the issue was and what parts he needed. He was gone 20 minutes while getting the parts and resolved the issue efficently and effectively.” She would “Definitely recommend Metro Rod to anyone in need.”

Mrs. Heliwell - New Customer to Metro Rod

Great Service

6th July 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

“Great service. Friendly and polite and fixed the issue super fast. Thank you!”

Ms Anders - home owner

Really impressed

6th July 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford

“Couldn’t have been more positive or thorough. Really impressed with the dedication to doing the job. Thank you”

Rosie Wilson - home owner in Beaconsfield

‘Please pass on our thanks’

30th June 2017 - in Liverpool, Runcorn, Warrington, Widnes

We were asked to carry out some works on a site in Fazakerley recently and after the visit we were contacted by the company who had the following to say,

“Your company recently undertook some works at our development in Fazakerley, Liverpool.  During the course of the works one of your employees attended.  We would like to pass on that he was very helpful and great to work with.  This was also witnessed by our MD who would also like me to pass on his thanks also”

Thank you Craig for the great feedback and we look forward to working with you again in the future!

Craig Parr - EBL Group

Enthusiastic, reassuring and capable

30th June 2017 - in North London

This is just a quick note to say thanks for sending Murat round today to sort out my blocked drains. He is a credit to your business: enthusiastic, reassuring and capable. Murat really went above and beyond to deliver a fantastic service in difficult circumstances. I would certainly recommend Metro Rod to others.


Very Professional and Determined

29th June 2017 - in Bournemouth, Poole, Portsmouth

Dear Mr Rowley,

One of your team came to Southsea recently to deal with a soil blockage pipe within a block of flats in which I have an interest.
His name was Steve and despite some unbelievable issues (including the opening of 3 different manholes in the rear garden) he eventually managed to cure the problem.
I would add that throughout this extensive procedure Steve showed a level of knowledge and persistence that I found extremely encouraging.
He also displayed a determination to get the job done to the highest standard and coupled this with a good sense of humour.
I would have no problem using your company, and in particular Steve, to deal with any like problems in the future.

Many thanks
David Watts

David Watts - Local Landlord