We received a phone call from a client in St Neots in the late hours of the evening to sing the praises of our engineer Thinus.
'I just wanted to let you know that your guy that came was superb! you need to look after him, he was so professional! It's not often that you across someone who is really good these days and he was! Absolutely superb'
Superb service night and day! Well Done Thinus.
This chap has been out to us before. He is a very nice chap and very professional, thank you very much for your fantastic service.
One of our engineers attended a home in the Birmingham area and received a lovely thank you card from the client, reading-
Thanks so much for all the help that you have given us in this time of difficultly and most of all, thank you for your kindness!
Earlier this week we sent Barry and Mike from Metro Rod Warrington to a domestic customer's home in Lymm to carry out drain repairs and a CCTV survey. The customer was (of course!) happy with the works that we carried out and emailed the following in to us today:
Hello,
Yesterday, two of your staff (Mike & Barry) came to sort out a blockage in my drains and took a CCTV recording in the process. They said they would ask for it to be sent to me by email, so please could you pass a copy on at your earliest convenience?
I have already given some feedback via your website, but I just wanted to say again that they were both very efficient and thorough, and I appreciated the help they gave in resolving the issue.
Many thanks.
Thank you for letting us know that you are happy with the service that you received Mrs Harper, we have passed your comments on to the operatives in question.
If you have any drainage problems that you would like Metro Rod to investigate please don't hesitate to contact us, either on 0151 909 2807 on via our website, www.metrorod.co.uk/Liverpool
Intermittent problem with flush in downstairs toilet fixed on second visit because flushed properly on first visit. Professional workman - job well done.
10/10
Mr Hadley, Stevenage
August 2018
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The work took about an hour. The guy was friendly, professional and kept me informed from the start.
10/10
Mrs Victoria Schwimmer, Welwyn Garden City
August 2018
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John was very professional, at the same time friendly and polite with a big smile. He even sang the 'television advert' - fantastic. Hope there are more like him.
10/10.
Mrs Beresford, Milton Keynes.
August 2018.
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John and Nathan were very professional and happy in their work. Job completed very well Thank you.
10/10
From: Miss Littlewood, Hemel Hempstead
August 2018
See all our Checkatrade Reviews here.