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Please pass on our thanks!

18th July 2018 - in North East

5 Star Review for our Plumber Jon
Jon attended a Plumbing job in Washington and the customer had the following to say about his service:

"We were very happy with the service we received from your company. Please pass on our thanks to Jon who was extremely polite, efficient and did the job quickly and cleaned up after. If I ever need your services again I would certainly want Jon to do the work"

Domestic Plumbing Customer in Washington

Fantastic Job

16th July 2018 - in Birmingham

Carl and Dan attended a drainage job and received some fantastic feedback.

Quality of work - 5*

Courtesy of engineers - 5*

Speed of response - 5*

Value for money - 5*

Appearance of engineer - 5*

I can not think of anything to improve on for the service that was received.

Mrs Owen - White Falcon Court

Happy tenant

13th July 2018 - in Birmingham

A happy tenant is what we like to have!

Quality of work - 5*

Courtesy of engineer - 5*

Speed of response - 5*

Appearance of engineer - 5*

Comments - No improvements needed, he was very polite and explained what he had done very well and clearly.

Zoe Liddell - Tenant in Great Barr

No improvements needed!

11th July 2018 - in Birmingham

Another fantastic review for our engineer Dan:

Quality of work - 5*

Courtesy of engineer - 5*

Speed of response - 5*

Appearance of engineer - 5*

Dan explained the issue in detail, I would make no improvements to the service and would definitely use again.

News Agents in Bournville

Very efficient and friendly engineer

5th July 2018 - in Birmingham

The engineer was at my property within 2 hours of me calling, he was extremally polite and friendly.

I am so grateful of him for fixing my toilet so efficiently and will definitely recommend Metro Rod to family and friends.

Thanks again!

Sarah - Home owner

Definitely use again!

2nd July 2018 - in Birmingham

A first class service delivered by one of your engineers.

He turned up on time, was extremally polite and cleared the drains with no issues nor disruptions!

Thank you for your service!

Mr Price

The Metrorod Engineer Was Very Helpful and Efficient

29th June 2018 - in Norwich

I called recently to report a blocked drain on my property in Norwich, Metrorod were out the same day, within a couple of hours in fact which was earlier that anticipated. The engineer who attended was very helpful and efficient, he unblocked the drain, and left if free flowing.

Mr Parnell

Polite and Professional

28th June 2018 - in Birmingham

I would just like to leave some feedback about the visit we received from your engineer Dan today.
From the moment he arrived on site he was polite and professional, wearing a clean company polo shirt and driving an exceptionally clean van.
 
I walked Dan around our site and told him about the issues we were having he then set up his equipment and got to work, whilst on site he observed all of our health and safety requirements and followed them to the letter.
I noted that he was also following your health and safety policies by making sure open manholes had cones around to prevent accidents and also kept his work area very clean.
 
After some very hard work on an exceptionally hot day he completed what was asked and was very thorough with his explanation of the work he had carried out.
 
I cannot praise Dan enough, you should be very proud of this him and how he conducts himself whilst working on customers premises, he is an excellent ambassador for Metro Rod and I would ask that you again pass on our thanks for a job well done.
 
Keep up the good work!

Roy - Van Monster
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