“Showed concern for our shops needs”
8th May 2017 - in Aylesbury, Banbury, Bicester, High Wycombe, Oxford
We received a call from this client at a betting shop in Oxford to say that they needed us as their customer toilets were flooding from the pipework, so we headed off to sort it out.
We dispatched Brian to Oxford and he quickly got to work solving the problem. He found that all the sinks, urinals and toilets were blocked on site, with the exception of the staff facilities, so it was clearly something that needed fixing asap. He found that the facilities were backing up through the urinals as they were the lowest point. He used his kinetic ram to clear the blockage in the toilets, however this did not solve the issue with the sinks and urinals. For these he used his electro-mechanical cleaner on the 4 inch pipework after draining the pipework up stream. This remedied the problems and so he could tidy up and left the site clean and tidy.
The client had this to say about his work:
“Brian came to our shop to fix the toilets. Did a fast and very efficient job. Made us aware of all the problems and also showed concern for our shops needs and customers. Great service!”
Betting Shop in Oxford - longterm Metro Rod Customer