Confident that the Engineers Were Trustworthy

27th February 2017 - in Norwich

“Just wanted to say thanks for the excellent service from Metro Rod on Saturday, I wasn’t at the property at the time and I was confident that the engineers were trustworthy. The work was carried out to an excellent standard.”

Paul M

No Complaints Whatsoever

6th February 2017 - in North East

“The engineer did a very thorough job and was more than helpful. He phoned to let us know he was 30 minutes away and he arrived on time. This is the second time we have used Metro Rod and you were equally good the second time around. No complaints whatsoever”

Domestic Customer - Morpeth

Major Problem on Site

6th February 2017 - in North East

“Your prompt action and attendance has averted a potentially major problem on site and Jonathan has been very helpful and efficient and had the drains running in no time”

James Cook Hospital

Talked Through Everything He Was Doing

6th February 2017 - in North East

“The engineer Mark was really efficient and I was very impressed. He was personable and friendly and talked through everything he was doing. Would definitely recommend to a friend, top marks!”

Darcy Bridal Shop, Newcastle

Really polite

30th January 2017 - in Norwich

“Good, very good service, Really polite and helpful engineers.”

No nonsense resolution

30th January 2017 - in Norwich

“Very pleased with the speedy, efficient and no nonsense resolution! Thank you”

Important to Us

30th January 2017 - in Norwich

“Two engineers attended Busy Bee’s Children’s Nursery in Norwich. The engineers were very good at communicating to us exactly what they were doing, they also told us when they were going to be in or out of the building which is important to us. They were both very professional”

Busy Bee's Children's Nursery

Extra thanks to the Engineer D.Harrbow

20th January 2017 - in Guildford

I had to call you guys out on 23rd December to help with a drain issue here.

We knew from the get go, that the issue wasn’t caused by us but was caused by people further down and the way they use the drains.

This was thankfully proven when your guy opened all drains up and saw the state of the back. In the end, I was advised to call Local Authority out to fix the issue as you guys were unable to help any further than you had.

The service I received from you was excellent, so thank you. Extra thanks to the Engineer D.Harrbow.

Stephanie Inwood - Branch and Sales Manager - Central Heating Spares LTD